Mike Piazza Honda

Horrible experience today. I xx on line about a vehicle was told it was there. It wasn't. Was told they can't keep there websites up to date. Salesman didn't seem to want to sell me any other car. Was was told it was there. It wasn't. Was told they can't keep there websites up to date. Salesman didn't seem to want to sell me any other car. Was rude . More

After +10 years of terrible experiences, here’s my short and sweet review. Awful staff, and an even worse sales manager. I attempted to have an adult conversation with Steven on the phone, and realized that and sweet review. Awful staff, and an even worse sales manager. I attempted to have an adult conversation with Steven on the phone, and realized that unfortunately they are all the same at this location. Earlier today my wife and I were working with a salesman (who had self admittedly been working there for only 5 days) who lied to us about an additional $6k that was added on. He insisted at first that the two separate charges were both “dealer fees” and he could see if he could “maybe take some of that total off”. Eventually we left, even though he did later say he could take the additional fees off, because, honestly it’s really hard to want to give tens of thousands of dollars to someone who JUST LIED TO YOUR FACE. Two hours after I got home, I called the sales manager and tried to give him a heads up about his sales team and all he did was tell me how the salesman did a phenomenal job, he didn’t believe me, he had no interest in what I had to say, which says a lot about how they run they’re sales staff, he was just another dishonest salesman. They are all ok will doing whatever it takes to add on their warranty’s, which we may have even bought at the end of the day if it wasn’t presented in a lie. My wife and I also had an extremely similar situation in 2015 with our last lease, I (stupidly) thought we should give them another chance since that was 6 years ago. I guess not. - GO ANYWHERE ELSE for your Honda buying needs. (Have been driving a CRV all my life) More

My husband and I went to Honda for a new car, our first in 8 years. We were not looking forward to the car buying experience. What a great surprise we had. We were told by a friend to ask for Jimmy. He mad in 8 years. We were not looking forward to the car buying experience. What a great surprise we had. We were told by a friend to ask for Jimmy. He made our day so effortless and we came home with our new Honda HR-V that day. We had never leased a car before but Jimmy gave us all the information we needed to make the decision. I will tell everyone I know that if they are shopping for a new vehicle, go to Mike Piazza Honda and ask for Jimmy Abgarian! More

Couldn’t be happier with my buying experience at Piazza Honda!! Dan Connor took excellent care of my transaction from start to finish! He even personally drove the SUV to me at my work so I could test driv Honda!! Dan Connor took excellent care of my transaction from start to finish! He even personally drove the SUV to me at my work so I could test drive! Will be recommending friends, family and co-workers Dan and Piazza Honda for sure!!! More

Jimmy Abgarian at Mike Piazza Honda of Langhorne is great to work with...he has a no nonsense approach to sales...no mumbo jumbo just straight-forward excellent customer service! to work with...he has a no nonsense approach to sales...no mumbo jumbo just straight-forward excellent customer service! More

I was a walk-in service customer for my 2007 Honda Accord. It was a hectic day for the service department, and they told me it might be a long time to fit me in for 4 more-or-less minor requests (with Accord. It was a hectic day for the service department, and they told me it might be a long time to fit me in for 4 more-or-less minor requests (with no appt). I understood, and so I waited for what I thought would be all afternoon. Mike Russo was at the service desk and did a fantastic job. They were able to get 3 of the 4 issues fixed (including hazard work on the airbag system), and the 4th is very easy once the trunk is unloaded. The work was done FAR faster than I expected, for a great price, and Mike Russo went above and beyond to help me get situated (I'm mobility impaired). While I don't know who the mechanic(s) were, I have no complaints, which is unusual when dealing with many other dealerships. More

Jimmy was very attentive to our needs and answered all of our questions. He ensured we were able to pick up our truck the same day we wanted to purchase it. He also has a lot of energy and a great personal our questions. He ensured we were able to pick up our truck the same day we wanted to purchase it. He also has a lot of energy and a great personality for sales! Overall he made the car buying experience very pleasant.. Provided all info to make a knowledgeable decision.. Best price we could find and smooth process.. More

I saved for 3 years to purchase a vehicle to take with me to college. It took blood sweat and tears, but I managed to save up. At 18 I purchased a $17,000 Jeep alone with no co-signer, or any help from anyon to college. It took blood sweat and tears, but I managed to save up. At 18 I purchased a $17,000 Jeep alone with no co-signer, or any help from anyone. Imagine my surprise when the Jeep died 4 days after purchase. I called the dealership and continuously got the run around. I was told to bring the car back. I was without a car for 3 weeks after just spending $17,000. I was not even offered a loaner while my car was being serviced. I had to rent a car just to take my belongings to college.The car repair was $1900, but here is the kicker. The dealer felt they weren’t responsible even though the card died a few days after being purchased. By the grace of God I had purchased the $3000 warranty. What if I didn’t purchase the warranty? I would have been out of luck. I have had the car a total of six months, and the car is back in the shop requiring another expensive repair. Please do not waste your money. This has been a very bad and expensive experience. I feel like I was completely taken advantage of. More

I had the worst experience with this place. Im an I had the worst experience with this place. Im an informed buyer, having already paid off three car loans. I know the pitch and tricks of the trade. I had the worst experience with this place. Im an informed buyer, having already paid off three car loans. I know the pitch and tricks of the trade. This place by no means made the buying process transparent. For starters, they are overcrowded in their facility. I went on a Saturday, and Robert Holmes (the sales person helping me) was attending to three or more customers at a time. I never had his undivided attention. Second, when it came time to present the numbers, what scammers they are! BUYERS BEWARE AND READ THE FOLLOWING VERY CAREFULLY - what youre financing should be comprised of the MSRP price of the vehicle (never be fooled into paying MSRP - there is ALWAYS wiggle room. Even at invoice price they make a decent profit on sales), the discount you receive, the new improved vehicle price, the trade in value they are giving you (if applicable in your case), the down payment amount youre putting down (if any), the documentation fee, the sales taxes, and the registration and tags fee. THAT IS IT!!!!! Robert Holmes tried to scam $5,000 from me by sneaking it into the numbers. Read below! Gap insurance - he was charging $900 - is only required if your trade in or your down payment isnt enough to give you 20% equity on your car. You can also purchase gap insurance privately too at probably a cheaper cost, or get it through your car insurance company (they call it something other than gap but serves same purpose). I didnt need gap in my case, and was told by another dealer that companies wont even ALLOW gap insurance to be purchased if you put 20% or more down for the vehicle. They probably wouldve put a bogus name for it just to sneak in the charge. Total financed aftermarket - he was charging me $699 for this bogus fee. Service Agreement - he was charging me $2,856 for this one. He never even mentioned or elaborated on what it was for! It was probably for an extended warranty that they get commissions on if you buy. Thanks, but no thanks. All of these charges were sneaked into the contract. I walked away and boy I am so glad I did. Review your contracts if you purchased from there and see if you got bamboozled by them. They also offered me $3K less on my trade in than the KBB estimates. Completely lowballed, and when they asked what sources I used for my numbers, they said KBB is unreliable. Really? No, youre unreliable. If youre looking to buy a car from this place.... RUN... or drive elsewhere to get the car that you want. Unless youre OK with getting duped and giving away $5K or more. Nothing crushes a crooked salesman more than an informed buyer. Do your research, calculate your payments online, and go through the contracts with fine tooth and comb. Youll thank me later. More

My salesman was Jim Abgarian. He was very attentive, willing to work with me on getting a good deal on the Black Edition Ridgeline. Had a little snafu driving the truck home. Jim suggested I bring it r willing to work with me on getting a good deal on the Black Edition Ridgeline. Had a little snafu driving the truck home. Jim suggested I bring it right back. Jeremy, manager, suggested they keep truck to check it out. I was offered the one other Black Edition Ridgeline they had in stock which I did take. I was offered some perks for the inconvenience of having to bring the truck back. Jim and Jeremy were both very gracious and apologetic. For the most part it was a pleasant transaction (things happen) and I would definitely refer friends or family to Jim and Piazza Honda. More