Mike Piazza Honda

Zero communication, dishonesty, and poor customer service This is hands down the most disorganized, dirty dealership I’ve ever been to. The staff is horrible at communication - phone calls are not returned, p This is hands down the most disorganized, dirty dealership I’ve ever been to. The staff is horrible at communication - phone calls are not returned, promises are not kept, cars are not delivered when promised. We waited over an hour in the main room waiting for finance to finally meet with us, even though they were expecting us at a specific time and we were there on time - yet somehow during all this waiting my car was STILL not cleaned/filled with gas when we went to leave. The staff knew at noon that I would be coming at 6 to get my car - 6 hours notice isn’t sufficient to deliver a clean car? And it was missing some of the options and trim I was charged for. If my husband hadn’t noticed, no one would have done anything about it. They say it’s “no haggle pricing” but that’s a lie too - they play the infuriating haggle game even when I walked in with TrueCar price guarantees. Such a horrible experience - stay far far away. More

Excellent customer service Jimmy Abgarian took my information over the phone and set us up for an appointment on saturday....We came in and in 2 hours left in our new CR-V.....W Jimmy Abgarian took my information over the phone and set us up for an appointment on saturday....We came in and in 2 hours left in our new CR-V.....We highly recommend Jimmy for a deal......We have been buying cars for a long time and this was by far our best experience. More

Satisfaction Guaranteed!!!!! Jimmy Abgarian met me at the dealership on his day off to make sure everything ran smoothly. He spent a lot of time making sure we were happy an Jimmy Abgarian met me at the dealership on his day off to make sure everything ran smoothly. He spent a lot of time making sure we were happy and taken care of....Thank you jimmy and Dave for taking great care. More

Very Happy!!! I told a friend we wanted a HONDA and was given Jimmy Abgarian’s name...... After a few calls we met up and an hour later I left in my new Accord.... I told a friend we wanted a HONDA and was given Jimmy Abgarian’s name...... After a few calls we met up and an hour later I left in my new Accord.... Bes decision I have ever made!!!! Thank you to Jimmy Abgarian and Dave for all of your help!!! More

Smart buy My lease was up on my Toyota so I figured let me try the Honda. Went to the dealership met up with one of them really nice sales people there, test d My lease was up on my Toyota so I figured let me try the Honda. Went to the dealership met up with one of them really nice sales people there, test drove went over numbers. Now the owner brand new Honda Pilot. Go me! More

Best treatment I was born in 1960 and purchase many of cars in my entire life and I never had such a smooth and problem free experience like I did at Mike Piazza Hon I was born in 1960 and purchase many of cars in my entire life and I never had such a smooth and problem free experience like I did at Mike Piazza Honda. I don’t like playing the negotiations game, they made it very easy for me and I felt comfortable. So I bought the car More

Location So I went to my local Honda dealership today and bought my first Honda. I was always a American made kind a guy but after talking to family members an So I went to my local Honda dealership today and bought my first Honda. I was always a American made kind a guy but after talking to family members and friends, they suggest the Honda. Went to my local dealership Mike Piazza Honda found love with the Honda accord and bought it. I’m so happy my local dealership is Mike Piazza Honda. More

Bait and switch Spent two hours back-and-forth with the sales person negotiating a price. When we agreed I told him I will be on my way to buy the car. I offered to Spent two hours back-and-forth with the sales person negotiating a price. When we agreed I told him I will be on my way to buy the car. I offered to put a deposit down and he said it was not needed. I drove 35 minutes to get there and I soon as I walked in, the sales person would not meet me at the front door and someone told me that the car I had come to get was sold. They try to upsell me a newer model for more money. I was so annoyed and upset that I left and purchased a car elsewhere More

Would Recommend Came in with my wife the other week after seeing a car on the lot the week prior. While we were there we were greeted by what seemed like the entire s Came in with my wife the other week after seeing a car on the lot the week prior. While we were there we were greeted by what seemed like the entire staff! It was wonderful to feel helped for once instead of people trying to force cars on you right away. We worked with Gary and he was so patient and thorough with us, showed us exactly what we were looking for which ended up being an EX CR-V. We couldn't be happier with our new purchase and we are so happy to have found somewhere that made the entire buying process painless. Very satisfied! More

My New Favorite Dealer Mike Piazza exceeded my expectations for buying a new car. I went in sorta confused on what vehicle I wanted, but when I was greeted by my salesperson Mike Piazza exceeded my expectations for buying a new car. I went in sorta confused on what vehicle I wanted, but when I was greeted by my salesperson George he set me straight. He was patient with me and answered all the questions I had. He went over the different kinds of accords they had and how they compared. I landed on the EX-L and I love it! I was able to leave with my new car that day and the process was very easy. Check out this dealer! More