Mike Piazza Honda
Langhorne, PA
Filter Reviews by Keyword
By Type
Showing 428 reviews
Unprofessional & Unethical They were very unprofessional & unethical the way they treated me & my family. I was looking to buy a 2016 CrV & I had got couple of online quotes whi They were very unprofessional & unethical the way they treated me & my family. I was looking to buy a 2016 CrV & I had got couple of online quotes which was lower than what these guys quoted so I called the Internet manager David & asked if he can beat the price, if he could then I would like to stop in at the dealership & purchase the vehicle today itself. He told if I had quote in writing then he will beat & get the deal done.I had the quote in writing so I told him that if he couldn't beat the price then I really didn't want to waste my time by driving there as this dealership is about 45 mins away from my place but David told me that I should come in & he will definitely beat or match the price. When I got to dealership I showed them the quote to the sass person. The sales person went this his boss then after talking his boss, he came back with a quote which was way higher than the quote I had brought in writing. I asked the sales person if he could get David for me as I had spoken to him earlier in the day about this situation & I didn't wanted to waste my time. So then David came to us & he looked at quote & told me that he will be back. After few minutes the Sales Manager came to us & told us that couldn't do the deal. I couldn't believe these guys they actually LIED to me to get me to the dealership & wasted my time. These guys unprofessional & unethical, I don't think anyone should go there because these guys cannot be trusted. Horrible experience. I bought the car from another dealership for the price that I was quoted for. They missed a deal & a customer. More
Buying a car for our daughter. We bought a 2012 Honda Civic for our daughters first car on 10/23/15. We love Mike Piazza Honda we have always got excellent cars and service would no We bought a 2012 Honda Civic for our daughters first car on 10/23/15. We love Mike Piazza Honda we have always got excellent cars and service would not shop any where else. We highly recommend Robert Holmes and John Borchardt they know there business well. More
Nice People and Place I bought my 2015 CR-V from this dealership. My salesperson George was patient, knowledgable, and matched the price I got elsewhere. The paperwork co I bought my 2015 CR-V from this dealership. My salesperson George was patient, knowledgable, and matched the price I got elsewhere. The paperwork could have been a bit faster, but overall a good experience. More
An extremely well deserved "5 star" review for the absolute best car buying experience I've ever encountered. Let me start by saying that though I am not currently in the automotive business for the absolute best car buying experience I've ever encountered. Let me start by saying that though I am not currently in the automotive business, and haven't been for a little over five years, I spent nearly a decade of my life selling Honda's in New Jersey and that four of those years were spent at a dealership in Central New Jersey as the New and Used Car Sales Manager. I had a terrific sales staff. Some were average, while others were a bit above average, and a couple who were absolute top-notch. *Matthew Gillespie* of Mike Piazza Honda quite possibly surpasses any and all sales people I have ever come across in the business. He was completely polished, knew all aspects of the vehicle, the mechanics of a lease, and anything else you could possibly ask a salesman. Not only did he possess those traits, but he was as sincere to both myself and my fiancé as one could be in any aspect of business. Thank you so much, Matthew, for a wonderful afternoon at your dealership and for a terrific deal on our Honda Civic! As far as my experience with the dealership itself, I must say I was again completely satisfied with every aspect as well. The Finance Office was a breeze; I was presented with extremely fair pricing on extended warranties/service plans. All of my questions were answered thoroughly and they had my paperwork squared away very quickly. Though the dealership is not large or flashy, it is clean, well-run and very well stocked. I got the exact car I wanted (2015 Honda Civic EX Sedan) in a color that we both found quite attractive. When shopping for a car, don't believe the hype of gigantic dealerships that you can somehow get a better deal. They all get the cars for the exact same price, but by running a bit "lean" on frills, Mike Piazza Honda seems to be able to pass on tremendous savings with no haggling to the consumer. Thanks again, *Matthew Gillespie* and Mike Piazza Honda. Great work to all involved! More
Irresponsible mechanic and cheating body shop The mechanic never set correct torque and always over tighten wheel lug nuts, damage the thread of bots and nuts, making you impossible to replace a f The mechanic never set correct torque and always over tighten wheel lug nuts, damage the thread of bots and nuts, making you impossible to replace a flat tire on the road or do wheel rotation by yourself. No matter how many times you ask them not to do so, they will keep on doing that their way. The body shops collects as much money as possible from your insurance company but use cheat, incorrect, and bad parts to repair your car. The dealer's website sets up to collect you name, phone, email, in the name of inviting feedbacks and says they will contact you shortly, but they will never respond to your feedback, accept getting your information for marketing. More
Buying a car If you plan to buy from this dealership just be ready to chase them for info as the Internet dept, sales manager and general manager do not get back t If you plan to buy from this dealership just be ready to chase them for info as the Internet dept, sales manager and general manager do not get back to you. I don't know how the other salesman are but mine was not good. I had to how d him for info and after deal was done they never gave me my valet key, told me they would Mail it to me, I never received it and as usual they wouldnt answer when contacted and asking them. The only good area of this dealership is the service dept. They are great aND the business office was fine. So if you decide to go here and buy, do all research up front as they don't answer. More
Anthony Cruz The quality of service we received from Anthony Cruz, our salesman, was outstanding. He exceeded my expectations as his laid-back style resonated with The quality of service we received from Anthony Cruz, our salesman, was outstanding. He exceeded my expectations as his laid-back style resonated with me. He was very helpful and patiently answered our questions. More
My experience with the Piazza Honda auto was outstanding .! This is truly the way to purchase a car , no hype , friendly, straight talk and no pressure . Gary belin was my salesman , every time I stop in it's a This is truly the way to purchase a car , no hype , friendly, straight talk and no pressure . Gary belin was my salesman , every time I stop in it's a please to speak with Joe Gillespie, Joe Strano . They treat you the customer-with sincerity and make sure that your experience is 100% positive from the first moment to driving the car home. Not only is Honda a great car but you feel the technology's that are built into Honda name that Benfits you the consumer and your family . Guy Conlan , Even the service dept.is great ! No fears they do what you ask them and even watch out for you as a consumer. Overall the TOTAL experience is what matters because they want you back a a stasified customer ...." hoora " as we say in the military . ???? More
Strongly recommended /new or used We have bought several used and new cars from Mike Piazza in Langhorne over the last 15 years. The cars have been serviced there as well. We strongl We have bought several used and new cars from Mike Piazza in Langhorne over the last 15 years. The cars have been serviced there as well. We strongly recommend them! Our most recent salesman was Nick Kutsubos! Extremely nice guy! We would purchase from him again. More
Amazing Customer Service I was looking for something fast and sporty, and saw a car at Mike Piazza. It was a Infiniti g35. The price was greatly reduced. Mr. Anthony Cruz was I was looking for something fast and sporty, and saw a car at Mike Piazza. It was a Infiniti g35. The price was greatly reduced. Mr. Anthony Cruz was an amazing salesman. From start to finish he was extremely polite, professional, and caring. Mr. Cruz never made me feel pressured into buying the car, and did not force tactics on me to convince me other wise. The moment I saw Mr. Cruz, he offered if he could get me anything, water, a snack, and took me right out to see the car. Everything on the car was flawless, including the amazing price. Mr. Cruz printed out estimates for me, service records, and the car fax. He told me to think about the decision and call him whenever I needed, and gave me his cell phone number. After deciding to purchase the vehicle, Mr. Cruz went above and beyond my expectations to keep me updated on the status of the car, and also made sure I knew everything that was going on. His texts and email were very much informational. Mr. Cruz is an outstanding, amazing stand up guy. I honestly cannot believe how pleased I was with this amazing car buying experience, considering it was my first purchase as well. Thank you for everything Mr. Anthony, and all the staff at Mike Piazza Honda! More