Mike Piazza Honda

Phony Repair Order - Stay Away Went in to have a bad alternator replaced. Mike the service adviser told me they tested the battery and it needed to be replaced. Said I also had one Went in to have a bad alternator replaced. Mike the service adviser told me they tested the battery and it needed to be replaced. Said I also had one bad tire. The battery was 5 months old. I picked up the battery and took it to where I bought it, thinking it was bad and still under warranty. They tested it and it was good as new. Even let me see the test machine and gave me the printout. I took the car somewhere else to be fixed. Service department basically commits theft trying to sell you items you don't need. Usually you have to trust they are telling you the truth. Got proof this time. Never going back there again. Don't trust them More

Total Unprofessional and Cheats Guys please don’t get fool I would not give even single star. I went to Mike Piazza dealer for Honda CRV EX-L 2018 model they agreed on some number Guys please don’t get fool I would not give even single star. I went to Mike Piazza dealer for Honda CRV EX-L 2018 model they agreed on some number which was below the quotation form other delarship i gave it to them. I asked my friend to come down since we agreed on price we are looking for. he drove all the way from Edison with an hour drive with pre approved loan to finalize the deal. They didn’t even bother to talk to us for a min kept us waiting for 30-40 mins then came and said we cannot give you the number we agreed upon because that number was of EX not EX-L . It was not a mistake of Sales Manager, since he confirms from General manager and i heard him saying in atypical fashion, “Lets Do It, We have a deal”. Later We overheard the General manager saying tell them it was a mistake and cannot help with this number. I strongly recommend not to waste your time going there and will even send a complaint to Honda management about the behavior. Highly unprofessional... More

Horrible Experience It felt like they did not really want to sell a car. I visited on an evening in August. It was drizzling and Mike did not want to even take me to It felt like they did not really want to sell a car. I visited on an evening in August. It was drizzling and Mike did not want to even take me to the car for a test drive or wanted to discuss about the car. So I went out and looked at a locked car (which he unlocked from inside the store). I got to sit inside the car and PRETEND to be driving. Once I went in, all he did was take the details and told me that he will call me with details as the manager was not available. Needless to say, I neither received a call from Mike nor did I go back to the dealer again. More

Another Great Experience Just leased my second vehicle from Mike Piazza Honda even though I live in NJ and have several other dealers close to me. The difference is the knowle Just leased my second vehicle from Mike Piazza Honda even though I live in NJ and have several other dealers close to me. The difference is the knowledge and care that our salesman, Jim Abgarian, brought to the deal. He goes out of his way to go the extra mile to structure a deal so that everyone is happy. That is why I went back a second time to buy my new Honda - even though I had to go across the river. I would recommend the dealership and Jimmy to anyone looking for a new car. More

3 days 26 miles on crv and disappointed already. Unethical salesman and sales manager. E mailed coupons sent to me 1 day after purchasing new crv. When I inquired why I was not informed the salesman Unethical salesman and sales manager. E mailed coupons sent to me 1 day after purchasing new crv. When I inquired why I was not informed the salesman got the manager. The manager told me he lost 800 dollars on the car and if I don't believe him there is no use talking to me.(his words) .He refused to honor either coupon.When I asked salesman why he didn't notify me of incentives he said he doesn't know of any and doesn't watch t.v. So how would he know. I am 64 years old I have purchased many new cars for myself my wife children mother in law. I feel they took advantage of me . I cannot believe they told me they lost 800 dollars. My new cars voice recognition system doesn't any voices dealership expert told me it will get better on its own????. I may have made a mistake buying a Honda from this dealership but I'm not a fool. I've been had. More

Typical scammers Very scammy people. After holding us for long time with supposedly need for calculations, They asked me $450/month lease for a CRV, and offered a ridi Very scammy people. After holding us for long time with supposedly need for calculations, They asked me $450/month lease for a CRV, and offered a ridiculous $1000 for my old car Jeep Compass 2009 (8 year old, 100k miles). I showed them that the offer is nowhere near a normal deal, my friends have brand new Mercedes and BMW SUVs fr $350/month lease. The seller backed down and started to ask me what would be my offer. It felt like dealing with little scammers in Turkey, not with an auto dealer in Pennsylvania. I didn't give him any price, and he started to find excuses with the fact that my requests were hypothetical but if I wanted the car on the spot he could do better. You know, just a typical scam sellers use by starting with a very high price to make you feel that they help you by decreasing it a bit. These people are just scammers. Avoid! More

STEER CLEAR OF THIS PLACE!! I called this dealership because it's close to my house and my car was experienced a rattling noise. When I called, I asked the woman how much it woul I called this dealership because it's close to my house and my car was experienced a rattling noise. When I called, I asked the woman how much it would cost to have the car diagnosed her exact words were " Hold on, let me ask my service manager." After a brief hold, she returns to the phone to tell me "Between $36-$100 per hour for the diagnostic. My service manager said it's not a big problem so it'll be quick." I said ok, let's set up the appointment. I arrive at my appointment, I proceed to explain to the intake service person that I have an extended warranty which I purchased through Honda when I bought my car in 2014. The service person replies "I don't know what that means and I don't know anything about an extended warranty." I'm dumbfounded, I mean, I know I bought my car in New Jersey but for God's sake, the warranty is NATIONWIDE. So, after I let this guy throw his mini hissy fit, he proceeds to tell me it's $120 per hour to have the car diagnosed. How did the price jump within a few days? I allowed them to take my car into the back and I called Honda's extended warranty. I told the customer service representative what happened and he proceeded to laugh. I'm guessing this is a common problem so, it's comical to them. My car is finally diagnosed, the dealer didn't have my part in stock so they order it. I received a phone call yesterday that my part was here and I don't know why, but I decided to make an appointment for today, at this dealership. I arrived in time for my appointment only to be told, "You don't have an appointment. " I have to get this car fixed because the problem is getting worse but I don't recommend ever stepping foot inside of this dealership for any reason. I understand that these dealerships need to make money and service is a huge part of that but treat your customers with a little dignity and respect, it goes a long way. I will gladly drive the distance to the original dealership where I purchased my vehicle next time I need service. More

Great experience with sales team member Bob M. Test drove a CRV. Bob Mozitis was very professional and sassy to work with. Have bought 4 cars from Mike Piazza Honda. Always have a good experience w Test drove a CRV. Bob Mozitis was very professional and sassy to work with. Have bought 4 cars from Mike Piazza Honda. Always have a good experience with them. More

New CRV Purchase Worked with Bob M. to purchase new 2017 Honda CRV. Originally considered Accord but error in publication of sales material prevented deal from being m Worked with Bob M. to purchase new 2017 Honda CRV. Originally considered Accord but error in publication of sales material prevented deal from being made. Dealership later apologized. Bob made the CRV purchase relatively easy and was thoughtful and professional. He always made himself available during and after the sale. We love the car! More

Great Experience I had a great experience at Mike Piazza Honda. I was quickly greeted by a salesperson who was able to help me decide on a new vehicle based on my need I had a great experience at Mike Piazza Honda. I was quickly greeted by a salesperson who was able to help me decide on a new vehicle based on my needs and payment expectations. The process went smoothly after test driving a few vechicles and I was happy with the end result. I was able to negotiate and walked away with a 2016 CR-V EX that I am in love with and a payment that works. I would definelty recommend Mike Piazza Honda and Bob Mozitis as a sales person. Bob was knowlegable about the car and friendly, which made the process easy. More