Mike Piazza Honda

Hidden fees I never write a review but felt the need to for this - beware of the hidden fees. Car is listed as a CPO on both their website and cargurus.com. Yet, I never write a review but felt the need to for this - beware of the hidden fees. Car is listed as a CPO on both their website and cargurus.com. Yet, when presenting the figures for the vehicle, they added $3,000 to the internet price claiming that $1.5k was for the vehicle to be certified, and another $1.5k for reconditioning. So the cost of the vehicle prior to tax and tags etc. increased to $22,888. I contacted other Honda certified dealers while at the salesperson's desk and the other dealers confirmed that the other dealers did not have these fees. This car has been on their lot for over 90 days and this is probably the reason why. The salesman was courteous and professional during the negotiations though... More

Always friendly and competent Have been coming here for years, staff are great and ready to tackle problems large or small. They contacted Honda to diagnose my weird computer issue Have been coming here for years, staff are great and ready to tackle problems large or small. They contacted Honda to diagnose my weird computer issue and solved it. More

Great service on my Ridgeline Perfect from setting the appointment to the greeting from the service advisor to the prompt call that my Ridgeline was ready. The whole process was a Perfect from setting the appointment to the greeting from the service advisor to the prompt call that my Ridgeline was ready. The whole process was a great experience I will be back. Thank you More

Service friendly and a pleasing experience. My car required service because of a Honda Recall. Mike Piazza Honda has very pleasant and friendly people in service department. They made some good My car required service because of a Honda Recall. Mike Piazza Honda has very pleasant and friendly people in service department. They made some good additional suggestions to check while car still under warranty. The service was excellent and all done well. I recommend them for their wonderful service and would go back! More

I'm always taken care of here. Everytime I walk into this dealership I am taken great care of. I would highly recommend this place to any looking to buy a vehicle or to have their v Everytime I walk into this dealership I am taken great care of. I would highly recommend this place to any looking to buy a vehicle or to have their vehicle serviced! More

Oil change was good but should of told me where to go when I made my appointment instead I went to the back garage and then had to go to the front garage and had to wait but should of told me where to go when I made my appointment instead I went to the back garage and then had to go to the front garage and had to wait an hour to get it done More

2019 Honda Pilot EXL Purchase May 24,2019 Outstanding customer service. Everyone was extremely helpful. Complete overview and demonstration of the vehicle. The purchase was simple, easy and Outstanding customer service. Everyone was extremely helpful. Complete overview and demonstration of the vehicle. The purchase was simple, easy and the price was exactly what is should have been based on my research. My sales person,Eric Eisgrau was outstanding. More

A/C repair . Temp fix . Until I can order the new part to fix it the right way. I’ll be back to get it done as soon as possible. . Temp fix . Until I can order the new part to fix it the right way. I’ll be back to get it done as soon as possible. More

Deceptive "Dealer Prep Fee" Textbook bait and switch. Advertised a great price online, we show up in person to find there’s a non-negotiable $995 “dealer prep fee” on top of that Textbook bait and switch. Advertised a great price online, we show up in person to find there’s a non-negotiable $995 “dealer prep fee” on top of that price, listed no where on their website (even in the fine print). Our salesman even admitted they purposefully advertise lower price to show up in more searches online and that the “dealer prep fee” offsets that. Appreciate the honesty but stand by the price you advertise. All the stereotypes about used car salesmen apply here. More

Low Pressure - Great Service I leased a CR-V in July 2016. They were easy to work with and very professional. Over the last 3 years they did not flood me with emails or have their I leased a CR-V in July 2016. They were easy to work with and very professional. Over the last 3 years they did not flood me with emails or have their service department try to rip me off like a certain Honda dealer in N.E. Philadelphia where I purchased a 2008 Civic. I returned to Piazza at the end of the lease to purchase the CR-V. Again they were extremely helpful and gave me a deal much better than I expected. Piazza is the place to go if you're thinking about buy or leasing a Honda. More