Mike Piazza Honda

Great customer service I worked with Andy to purchase a new 2020 Honda pilot exl. He was great. Very helpful and informative. I didn't feel tons of pressure to buy but the I worked with Andy to purchase a new 2020 Honda pilot exl. He was great. Very helpful and informative. I didn't feel tons of pressure to buy but the deal was good so I decided to make my purchase with them. Mike Ramirez was great as well with email communications and online pricing before I won't to the dealership. I will be referring my family and friends. More

Wonderful! I was helped by Gary Berlin. Wonderful, knowledgable, down-to-earth guy. He helped my boyfriend and I in financial payments and never pressured or rus I was helped by Gary Berlin. Wonderful, knowledgable, down-to-earth guy. He helped my boyfriend and I in financial payments and never pressured or rushed us. Steven - outgoing, friendly, patient - was great with offering me the best care package for my car. He even applied a coupon to make it cheaper for me! Couldn’t be any happier! Although it took 4 hours (had a few bumps), I wouldn’t have gotten the beautiful red Civic Sport 2019 without either of their help! Outstanding customer service AND experience! More

My Honda Fit I get nothing but good vibes at Mike Piazza, I have brought my vehicle for service twice and I have had nothing but professional and friendly service. I get nothing but good vibes at Mike Piazza, I have brought my vehicle for service twice and I have had nothing but professional and friendly service. I bought my vehicle at Mike Piazza and love my orange Honda Fit and when my coworker was looking for a car I recommended Mike Piazza. More

My first Car Eric made my first experience with a dealership AMAZING! I highly recommend him. He helped me understand all of the information I needed to know, but Eric made my first experience with a dealership AMAZING! I highly recommend him. He helped me understand all of the information I needed to know, but delivered it so efficiently that I was not overwhelmed. He clearly had extensive product knowledge and was able to comfortably navigate me through my new vehicle’s features and technology! I’m very thankful that Eric was the salesmen that greeted me initially and stuck with me through this entire purchase. Thanks you Eric. More

Excellent service Service is always excellent. Reps are always friendly and explain everything you ask with a smile. Any questions were answered completely. Advised me Service is always excellent. Reps are always friendly and explain everything you ask with a smile. Any questions were answered completely. Advised me about routine Preventative Maintenance. More

Never going back They (masterfully) tricked me into buying $800 of "tire" insurance for one thing, then, when I did get a flat, tried to charge me almost $400 saying t They (masterfully) tricked me into buying $800 of "tire" insurance for one thing, then, when I did get a flat, tried to charge me almost $400 saying there was other damage, which I later found out was complete xx oh, and when they fixed the flat they ran over a screw and flattened the other tire when they were fixing the other, which was an accident I know but still. Overall, its your typical xxxxxxx dealership, never going back ever Also, never believe a review that is not in-depth, anyone can create an email address in 2 seconds and leave themselves 15 great reviews. More

Excellent Service Took vehicle in for oil change and state inspection. Everyone courteous and professional. Even rotated tires at no extra cost. Car ready for pick-up Took vehicle in for oil change and state inspection. Everyone courteous and professional. Even rotated tires at no extra cost. Car ready for pick-up when specified. More

Everyone was helpful and the service was quick and priced we I've had my Honda Civic for 9 years, bought from Mike Piazza Honda. The service has always been outstanding and not overpriced. I intend to buy my n I've had my Honda Civic for 9 years, bought from Mike Piazza Honda. The service has always been outstanding and not overpriced. I intend to buy my next car at Mike Piazza as well, mostly due to the excellent service. More

So so Salesman eric was awesome. Unfortunately wasn’t thrilled to find out new car only had one key after purchase of the vehicle. This key is a lot to purc Salesman eric was awesome. Unfortunately wasn’t thrilled to find out new car only had one key after purchase of the vehicle. This key is a lot to purchase on our own. More

Very unhappy Me and my family have been buying cars and using the service department for years. I’ll start with when I tried making the appointment they couldn’t a Me and my family have been buying cars and using the service department for years. I’ll start with when I tried making the appointment they couldn’t accommodate me. I work Monday through Friday and I had to drop my car off the night before and find a way to get to work. The reason for the appointment was to get an oil change and look at the steering because it was shaking. I put on the envelope I didn’t want to spend over $100.00 and asked them to look at the steering first. I was told my appointment was for 7:45. I called around 1:00 to check the status. After being on hold a while, while at work, someone came to the phone and said my advisor was in a meeting. So I left a message. 2 to 2.5 hours later I called back. I was told the advisor was on a meeting so I got angry. Someone else came to the phone after speaking to the mechanic and started giving me a list of things that needed fixing. I decided not to put a lot of money in the car so I told them not to do anything. I went to pick the car up and planned to look at CRVs but when they told me there was a $143.00 charge, I freaked out. The cashier tried to get my advisor and of course she couldn’t locate him so someone else came up and said they put time in looking at the car. I understand that but I put on the envelope no more than $100.00. They should of called and told me there was a charge as that’s what I thought was said on the envelope and then I come and get charged $143.00. I even told the cashier that I was going to go look in the showroom. She did tell me to wait and talk to the advisor. I paid the bill very upset and left. I went directly to Toyota and bought a brand new car. The main reason why I’m so upset is my family has bought and leased a lot of cars from Mike Piazza Honda as well as taking our cars there for service and I thought that I would be taken care of. There were 3 Honda’s in my driveway and in front of my house but not anymore. I don’t even know who my advisor was, he was in meetings all day. Since I didn’t know the name of the person I worked with, I clicked on the first 10 names. More