Mike Patton Honda
LaGrange, GA
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448 Reviews of Mike Patton Honda
I enjoyed my experience at Mike Patton dealership very well. From the greeting personal to the sales employees are all polite and friendly with the costumers. Mike Patton was more concern with costumer sa well. From the greeting personal to the sales employees are all polite and friendly with the costumers. Mike Patton was more concern with costumer satisfaction, than pushing a pricey vehicle off the lot. I was really impressed with Quentin Kelly talking the time to see what type of vehicle I was looking for and the type of features or other accessories I wanted on the vehicle. With the description of the vehicle I was looking for, he was able to find me the perfect vehicle. He was informative about the vehicle's history and features on the vehicle. I enjoy how personal the whole experience was in purchasing my 2008 Jeep Liberty at Mike Patton. I will recommend my friends to visit the dealership and I sure will be looking toward purchasing my next vehicle in the future from them. More
In mid December, I was in a serious car accident that totaled my vehicle. I also sustained significant physical injuries that required surgery. Prior to having surgery, I wanted to make sure I had a veh totaled my vehicle. I also sustained significant physical injuries that required surgery. Prior to having surgery, I wanted to make sure I had a vehicle lined up and ready to purchase before the end of the year. I had already narrowed my decision down to two vehicles - a Honda CRV and a Toyota Rav 4. After test driving both, I decided to purchase a CRV. I visited a local dealership and negotiated what I thought was a pretty good price. Before purchasing, I decided to shop online at a few other dealerships to see if I could fair better by traveling a little further. Due to my injuries, the internet was an important tool for my research as well as communicating with dealerships. I simply wasn't up to a lot of traveling and wanted to have a deal in place prior to traveling. Of the dealerships I contacted online, ONLY Mike Patton responded back to me with anything beyond a MSRP. Brent Combs at Mike Patton offered sympathy for my situation and gave me a quote for the total cost of the vehicle that was about $250 higher than the quote I received from the local dealership. The local dealer had walked me through a worksheet that included the price, fees, taxes, etc, so I felt more confident in the deal I'd made and was ready to purchase. I called the local dealer just to confirm the quote was indeed a total cost and let him know I was on my way to purchase. To make a long story short, the local dealer's out the door cost was significantly higher than the price quoted and was negotiated down to a cost of $400 more than his original quote. It was also $150 higher than Mike Patton's. I was so disappointed in the dishonesty of the local dealership, I decided to not purchase from them, even after they offered to meet Mike Patton's price. I had no confidence that would be the price I would see when it was time to complete the deal, and I didn't have the luxury of spending days in further negotiations with them. I discussed this with Brent after my surgery. Due to my circumstances, he offered to find the vehicle in the color I wanted and have it delivered to me, rather than me driving there. In a matter of 2 days, he located a vehicle in the color I wanted and arranged to have the vehicle delivered to me. We handled all of the paperwork and financing online and over the phone. All I had to do was be at home when the driver arrived to inspect the vehicle, sign the paperwork and remit my down payment. It was such an incredibly smooth and easy transaction. There were no last minute unpleasant surprises with the cost and the vehicle was exactly what I hoped it would be. I couldn't be more pleased! Brent was a pleasure to deal with throughout the process and certainly went above and beyond to get me the vehicle I wanted in the time frame I desired. Due to the fantastic customer service I received, I would highly recommend Mike Patton to anyone interested in purchasing a new vehicle. More
The Salesman was very helpful with entire process. He even delivered it to Macon to save me a trip. We completed the deal over the phone, everything was just as decribed. I will certainly recommend him t even delivered it to Macon to save me a trip. We completed the deal over the phone, everything was just as decribed. I will certainly recommend him to friends and family. Mr Patton would be well served to find more salemen like him. The finance officer was also very helpful with the paperwork. Even though it was a cash deal, she took her time and explained everything. More
We decided to travel to this dealership because they had worked on my Honda Pilot once when we had trouble on the road near LaGrange. We were very impressed with the service department. When we began to loo worked on my Honda Pilot once when we had trouble on the road near LaGrange. We were very impressed with the service department. When we began to look for a 2010 CRV fully loaded, we were unable to find one in Macon or Columbus. The best we could find was a dealership in Macon that would try to get us one by December. When I called LaGrange and talked to Mr. Vaughan, he said he was relatively certain they could locate what we wanted, and he did. In the interim, we went and tested a 2010 on the lot. When we arrived, a lady greeted us by name, and Mr.Vaughan was extremely friendly, helpful, and not high-pressure. He did everything within the time frame he told us and communicated with us regularly. He rode with us in the car until we felt comfortable with the navigation system, voice commands, etc. We have contacted him twice since we bought the car, and he has answered our e-mails. We think Mr. Vaughan is a fine person and represents this dealership well. Everyone with whom we had contact, including the lady who handled the paperwork, was very pleasant and helpful. More
Thanks for a great deal and a good experience in finding us a great used vehicle. Quentin offered great service by even bringing the vehicle to us for a test drive when we were considering buying. We are us a great used vehicle. Quentin offered great service by even bringing the vehicle to us for a test drive when we were considering buying. We are both excited about driving the new BMW X3!!! More
Richard Hill's service was excellent. He worked as hard as he could to satisfy our wants and needs. He worked with us to find us a great price with no hassle. I would recommend him to anyone. I am 16, and as he could to satisfy our wants and needs. He worked with us to find us a great price with no hassle. I would recommend him to anyone. I am 16, and I even knew he was an amazing salesman! Mr. Hill did his job to his full potential and more. More
Patrick Henry and Thomas Stafford both did what it took be courteous and and customer driven. They also whent out of their wayto prove that they were of high character. Integrity came up in the conversati be courteous and and customer driven. They also whent out of their wayto prove that they were of high character. Integrity came up in the conversation. When there was a glitch, they offered to help pull off a surprise for my wife by putting it on the showroom floor and putting a bow on it. Great job. Thanks for going the extra mile. More
I gave this rating for Mike Patton because of Patrick Henry and Mary Milliken. They are so great and friendly. They answered all my questions, got me the vehicle I wanted for an outstanding price. I have Henry and Mary Milliken. They are so great and friendly. They answered all my questions, got me the vehicle I wanted for an outstanding price. I have wanted a Ridgeline ever since Honda first came out with them. It is one awesome vehicle. I would definitely recommend Mike Patton Auto for any one wanting to buy a Honda. Patrick was great and kept me informed of everything...he takes his customer service seriously, friendly and courteous. Mary was great and made buying my vehicle so easy! The rest of the staff are friendly as well! THANKS GUYS!!! More
Mark Pullen was my salesman and I feel he went above and beyond to work with me in buying my 2009 Honda CR-V. He was able to get me much more for my Honda Odyssey that I traded in than any other dealer or beyond to work with me in buying my 2009 Honda CR-V. He was able to get me much more for my Honda Odyssey that I traded in than any other dealer or buying service had offered me. He came in on his day off to work with me and was able to find a Honda for me from another dealer because I wanted a particular color. I would recommend Mark and Mike Patton Auto to anyone who is considering buying a Honda or any other car Mike Patton sells. I appreciate Mark's patience and commitment to getting me the best deal I have ever gotten from any Honda dealer. More
I was recommended to Mike Patton Honda with high expectations, the service received did not disappoint, even superseding my own perceptions. Tim Thomaston went above and beyond to locate a car to my expectations, the service received did not disappoint, even superseding my own perceptions. Tim Thomaston went above and beyond to locate a car to my specifications for over a month, even from other dealers as far as Florida, giving me current feedback every day. However, as fate would have it I finalized a deal right off the Mike Patton lot that still had the plastic on it. The staff was extremely helpful, animated, and created a family friendly atmosphere. Thank you Tim, Jay & Mary for a wonderful buying experience; I will be coming back for my next purchase. More