Mike Murphy Ford Inc - Service Center

We told them these sensors were an issue when we had it under warranty but they didn’t see it as an issue until we had to pay for it ourselves. And we understand supply chain issues....waiting for repai under warranty but they didn’t see it as an issue until we had to pay for it ourselves. And we understand supply chain issues....waiting for repair was not a big issue for us, but having to call multiple times to get an update from them is poor customer service on their part. Overall we’ve had better service from them before....but you don’t get a second chance to keep us as satisfied customers. Will always doubt your integrity going forward and making our next vehicle purchasing decision. More

We would not think twice when buying another vehicle had a great experience would recommend Mike Murphy to anyone, they-have friendly staff that is all a great experience would recommend Mike Murphy to anyone, they-have friendly staff that is all More

100 % satisfaction with sale and service departments Nick in the sales department is honest and works hard to meet yours needs Service department was friendly and very professional in the sales department is honest and works hard to meet yours needs Service department was friendly and very professional More

Very satisfied with their service. Got in and out in under an hour! Will come back when oil change is due again!!!! Thanks to all!! under an hour! Will come back when oil change is due again!!!! Thanks to all!! More

Everytime we use Murphy Ford service, they make it easy and seamless for us. I highly recommend them and I am certain you will not be disappointed! and seamless for us. I highly recommend them and I am certain you will not be disappointed! More

Pleasant staff. Short wait time with appointment. Explained things and made some suggestions to help keep my car running better. Will be a returning customer. Explained things and made some suggestions to help keep my car running better. Will be a returning customer. More

Drove into the service entrance and someone greeted me as I stepped out of my vehicle. Walked straight to counter, let them know what was wrong. They got all my info and my loaner vehicle was ready for me to I stepped out of my vehicle. Walked straight to counter, let them know what was wrong. They got all my info and my loaner vehicle was ready for me to leave. Once service was completed. They explained what they did and they pulled my vehicle to the door and away I went. Excellent service. Thank you. More

We had an apptment and they got us in and service was performed quickly. Repairs were discovered and price information was shared and a timeline to help make financial decisions. performed quickly. Repairs were discovered and price information was shared and a timeline to help make financial decisions. More

I TOOK MY CAR IN THEY GAVE ME A TIME FOR A OIL CHANGE AND THEY WERE RIGHT ON THEMONEY, I TAKE IT THERE BECAUSE WHEN THEY TELL YOU IT WILL BE DONE IT IS DONE ON TIME. THEY WERE RIGHT ON THEMONEY, I TAKE IT THERE BECAUSE WHEN THEY TELL YOU IT WILL BE DONE IT IS DONE ON TIME. More

Quick, prompt service when I arrived. However, I was extremely disappointed that the service tech left dirty hand marks all over the inside headliner and visor. extremely disappointed that the service tech left dirty hand marks all over the inside headliner and visor. More