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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
776 Reviews

776 Reviews of Mike Murphy Ford Inc - Service Center

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April 28, 2024

All the service department employees are very helpful and polite. Being assure that nothing is done prior to approval and you know up front the cost is a plus. More

by JED111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I was in and out quickly. Tires rotated, oil and filter changed. No problems making appointment. More

by jtglassy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Outstanding service, excellent customer care. Always polite as they go above and beyond in making sure everything is done right. Highly recommend this dealership. More

by taylor.rbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kersen Cranwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

The communications and customer service that I received during the service pick up and delivery option was excellent. I love the offer of this type of program. More

by DJ1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

We appreciate someone coming to get our vehicle and bringing it back. I thank Ford for seeing that is a help to all people who work full time . More

by SMB783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Great work , didn’t have to wait long great job nice people no more tome More

by LUCINDALRASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Sometimes I have issues, but sometimes not. Last time was great. They picked my vehicle up and dropped it back off. Very helpful. More

by TLBICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The service team was very professional and efficient. They explained everything about the work being performed. Two nice waiting areas with tv's and internet. In and out in a timely manner. More

by B.STUFFLEBEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

They are quick and efficient. They will explain what is going on with your car, and what needs to be done. I really appreciate that! Thanks Jeremy! More

by NurseLe1
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Scalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Called and got appointment same day. This is all you get from for a tire repair. I will not fill out reviews with demands like this of 15 words. More

by JIMR110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kersen Cranwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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