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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
777 Reviews
Call Service Center (309) 328-8171

777 Reviews of Mike Murphy Ford Inc - Service Center

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February 01, 2022

My oil was changed in the amount of time that it usually takes to get your oil changed More

by dylan_tippett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Coughlin
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Feb 01, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review, Dylan. We strive to make sure that all of our customers leave happy, and it's great to hear that you had a 5-star experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 30, 2022

Everyone is great at Mike Murphy Ford, but the prices have definitely gone up for oil chanoes, etc.! More

by conwaes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Pete Katus
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Jan 30, 2022 -

Mike Murphy Ford Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We get it….Price Sells Cars! Mike Murphy Ford

January 28, 2022

Very friendly and the owner isn't afraid to come out a greet you and the business is very neat and clean wonderful people working there More

by luvonlystw.wt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
Report | Print
Jan 28, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

January 26, 2022

Work done as instructed. No charge due to having Ford pass . This helps financially. ThNk you. More

by imwomanhmr5
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
Report | Print
Jan 26, 2022 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 25, 2022

Very happy with fast,friendly service staff. Excellent work. Would certainly recommend Mike Murphy Ford. More

by Seedeh1956
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Report | Print
Jan 25, 2022 -

Mike Murphy Ford Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

January 24, 2022

Problem not solved. Poor communication. No loaner. Had my truck close to 2 weeks. Had to take truck to another Ford dealership to fix. More

by Nassauduo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Englert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Mike Murphy Ford Inc responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Murphy Ford

January 22, 2022

Thank you very much. Everyone at the service department was very helpful and friendly. Excellent service as always. More

by CHUNT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Jan 24, 2022 -

Mike Murphy Ford Inc responded

We are very happy to hear Pete and Bryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

January 18, 2022

Kind, efficient, eager to please, very knowledgeable, friendly, clean, nicely personable, good at listening and understanding of customers needs More

by t.shaws1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Report | Print
Jan 19, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

January 08, 2022

Good experience. Had vehicle back in a timely manner. Unfortunately had to wait 5 weeks to get it in. More

by TTCA1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 08, 2022

Got in and out quickly with courteous personnel just like my sales experience... facility was clean and organized More

by STARMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Salvati
Report | Print
Jan 08, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

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