Mike Murphy Ford Inc - Service Center

Firstly, Robin, who does scheduling, is by far the best person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondl person I’ve ever worked with to schedule ANYTHING. She really tries her best to squeeze us in on a tight schedule and is so patient and kind. Secondly, the service members are trustworthy and knowledgeable. I never feel like I, a female with minimal car knowledge, am taken advantage of. I, of course, always call my dad, who lives 800 miles away, for a second opinion and they’ve never let me down. We’ve purchased one vehicle from them, which was a good experience, but this review is really focusing on the service department. I will continue to take me vehicles (even the one not purchased there) to Mike Murphy. 10/10 More

The service was great and quick. They kept me informed about everything that had to do with my vehicle. Customer service was great. They kept me informed about everything that had to do with my vehicle. Customer service was great. More

They didn’t even begin the work during my two-day appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the appointment window. They didn’t start working on it for another week after I dropped it off. No one told me ahead of time, or even when I dropped the truck off for the appointment. More

They did everything I asked them to do. The Ford points are great. Good job The Ford points are great. Good job More

The service was very good and the price was fair to, and hardly no wait, Will come back hardly no wait, Will come back More

Service writer was friendly and my car was serviced in a timely manner. Good experience. timely manner. Good experience. More

The people working the service department were a professional team from start to finish. You could not ask for better service anywhere. professional team from start to finish. You could not ask for better service anywhere. More

Service is always friendly and people I can trust to not talk me into anything I do not need. talk me into anything I do not need. More

Everyone that is saw on the visit was friendly and helpful. They called to let me know when my vehicle was done. helpful. They called to let me know when my vehicle was done. More

They got us right in told us what was wrong ordered the part and scheduled a service date very quickly. part and scheduled a service date very quickly. More