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Mike Murphy Ford Inc - Service Center

Morton, IL

4.5
780 Reviews

780 Reviews of Mike Murphy Ford Inc - Service Center

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September 03, 2025

Unfortunately Jeremy passed away this past Sunday. He was an excellent service advisor, and always willing to go the extra mile. Also he was a really, really good guy. More

by frostymarine76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Mike Murphy Ford Inc responded

Hello, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!

July 23, 2025

I’ve been doing business with Mike Murphy Ford for over 30yrs. From sales to financing to service I have always been very happy with this dealership More

by sumi5659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mike Murphy Ford Inc responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2025

Out standing service. I brought a car two weeks ago. I thought bad service was just normal, but after going to Mike Murphy Ford in Morton, Il, I know good service stil More

by Melody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Mike Murphy Ford Inc responded

Hi Melody, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2025

I have all my service work done at Mike Murphy Ford! Excellent service, especially the pick up and delivery service.. Give them a try - you won’t be disappointed. More

by David
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin
Jan 27, 2025 -

Mike Murphy Ford Inc responded

Hi David, your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 27, 2024

Nathan was very nice. He showed us many cars and explained all the options. He showed us how to use the options in the SUV we purchased. He was very patient and kind. I More

by Dawn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Mike Murphy Ford Inc responded

Hello Dawn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mike Murphy Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 18, 2024

The service department was great and very efficient. Thank you for taking care of me. More

by JASONABURNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Scalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Kersen Cranwill
Oct 20, 2024 -

Mike Murphy Ford Inc responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mike Murphy Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 10, 2024

These folks are great. Their customer service is tops, whether it's getting me to the office after I drop my car off in the morning or calling me to discuss issues regardi More

by DMAUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 03, 2024

Always great to work with. Blah blah blah blah why 15 words. That’s too many More

by fritzlawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Noyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Klarich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Crozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Morgan
Oct 13, 2024 -

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2024

My only complaint is a dirty steering wheel and door handles after a service visit More

by rbronco51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Scalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Berglin, Kersen Cranwill
Sep 21, 2024 -

Mike Murphy Ford Inc responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 263-2311 when you have a chance. Thank you, and we look forward to hearing from you.

September 17, 2024

This dealership service department is very good at any type of Ford Motor product mechanical service. More

by GTMR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Scalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kersen Cranwill
Sep 21, 2024 -

Mike Murphy Ford Inc responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

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