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Mike Murphy Ford Inc

Morton, IL

4.8
4,236 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,236 reviews

January 04, 2024

I couldn't have asked for a better experience when buying my first car. Kevin was so incredibly helpful, friendly, and informative throughout the entire process. Thank you Kevin and Mike Murphy team! More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Crozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Kevin was very helpful, I really enjoyed his help and his understanding of my needs. More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Would recommend Mike Murphy Ford to purchase a car or truck and their service department is quite helpful and knowledgeable. More

by COOLEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kersen Cranwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Fair, prices to sell with little to no back and forth, and solid integrity. Bought last 4 vehicles there and utilize servicing as well. More

by coconut981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Crozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Everyone was friendly, it was a great experience! They helped me find exactly what I was looking for! More

by mackenzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brekke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Getz
December 27, 2023

We are very pleased with the process in getting our new car. It took several weeks to close the deal, because of our busy schedule. We got a good price for the car, and we appreciate that. Thank you, Ant More

by DENNIS.RAPP
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2023

I tried the service department and found the service manager rude and condescending. Mitch does NOT make your business one that I would frequent. horrible customer service. More

by angiehb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Berglin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mike Murphy Ford Inc responded

We're sorry to hear that your service experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Murphy Ford

December 26, 2023

Service guys reviewed my maintenance request, asked me if there were other services needed. They were polite and courteous! In the waiting room I was offered a beverage. And I spoke with Mr. Murphy himself! More

by rxint13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Brian was above and beyond helpful. He explained everything well and kept me updated as much as possible through the process. I was very appreciative of his services. More

by Cboyette2829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Friendly and honest! Got a great car at a good price! I'm very satisfied with my decision to close Mike Murphy Ford! Thanks Kevin! More

by angela.g.vecchio77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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