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Mike Molstead Motors - Service Center

Charles City, IA

4.8
222 Reviews

222 Reviews of Mike Molstead Motors - Service Center

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September 17, 2024

I love the truck but I’ve had too many issues with injectors. Sydney has been great, but not sold on the rest of the dealership yet. More

by maclaneworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

MM were fantastic in getting a deal done, staying competitive, and then once they had a signature - the service level didn’t dip even just a little. I would happily work with them again in the futu More

by matt.tindall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
September 12, 2024

I was not happy with the amount of time it took to complete my warranty work and lack of communication I got from my service advisor. I often had to contact them for updates. More

by jstir666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney Fullerton
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Highly recommend! I bought a car from Jeff, as is. Less than two weeks later the battery went out and they replaced it immediately even though I bought it as is and th More

by josiegrayce1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Bought a used Jeep from John Secor. He was great! Did not use the service center More

by rkeane0
Recommend Dealer
Yes
Employees Worked With
John Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always great service. Friendly staff. Easy to set up my appointment. Get to see Jeff. More

by Pam dusheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was…female
September 11, 2024

King caring helpful friendly willing to help nice waiting area with refreshments and snacks and short wait times More

by jsbalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Wise
September 11, 2024

Staff professional and helpful. Vehicle issues a concern. Has been in the shop more times than I can count for warranty repairs and we have had less than a year. Frustrating. More

by nikebabe06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Schilling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

It took five visits before the actual problem was resolved. However, the problem is now fixed. They listened to you and was determined to find the cause of the noise. More

by pwmueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

The waiting area is very nice and comfortable! I always like to visit with Jeff bus when I have my car serviced because he is always interested in showing me new cars! More

by m.molsberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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