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Mike Molstead Motors - Service Center

Charles City, IA

4.8
323 Reviews

323 Reviews of Mike Molstead Motors - Service Center

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May 16, 2023

We had a minor issue with a used vehicle we purchased and the dealership not only made it right, they delivered the Jeep back to us! Excellent service. More

by taragettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Molstead
May 16, 2023 -

Mike Molstead Motors responded

Your satisfaction is our top priority. We appreciate your feedback and thank you for sharing your experience! We strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience and that your needs and concerns were properly taken care of.

May 16, 2023

Very courteous and no pushy salesman! Follow through on everything. Would recommend to anyone else! More

by cookiemonster650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Secor
May 16, 2023 -

Mike Molstead Motors responded

We're really grateful and appreciate you taking the time to share your rating with us. We will be sure to pass the praise on to John!

May 16, 2023

Great service, friendly people. As a customers I really liked the cleanliness of the offices and showroom. Your restroom is top of the line. More

by jafauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

I needed a vehicle to drive after my vehicle was in an accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on More

by thebeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Jacobson
May 16, 2023

Helpful and knowledgable staff. Made the process of purchasing a vehicle go smoothly. From the . Receptionist ,to the salesman and business manager all nice people to deal with. More

by schladerstevej
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Super friendly and helpful staff! Easy to make appointments and timely service! Great popcorn too! More

by rhowecrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mike Molstead Motors responded

Thank you for your review. We are so glad you had an exceptional experience here at Mike Molstead Motors! We'll be sure to keep the popcorn popping! :)

May 16, 2023

The new waiting area is great so it isn't a big dealer to wait while my car is being serviced. Thanks, More

by bergerdougj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mike Molstead Motors responded

Thank you for your 5 star review! We go above and beyond to ensure our guests are taken care of no matter how long the wait!

July 25, 2020

Called around 11AM on Friday to order parts for my truck. Parts guy guaranteed they’d be here between 7:30AM-8AM on Saturday. I didn’t think to check the parts departments hours because he GUARANTEED they wo More

by Silverado57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Molstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
August 17, 2019

Service- a step above! While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and th More

by K&B Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Trettin
April 29, 2019

Service EXCELLENCE My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and was More

by Scpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Jesse
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