Mike Molstead Motors - Service Center
Charles City, IA
323 Reviews of Mike Molstead Motors - Service Center
We had a minor issue with a used vehicle we purchased and the dealership not only made it right, they delivered the Jeep back to us! Excellent service. the dealership not only made it right, they delivered the Jeep back to us! Excellent service. More
Great service, friendly people. As a customers I really liked the cleanliness of the offices and showroom. Your restroom is top of the line. As a customers I really liked the cleanliness of the offices and showroom. Your restroom is top of the line. More
I needed a vehicle to drive after my vehicle was in an accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on. Then my wife needed a vehicle, and we went back to the salesman and found something she liked to drive also, and we get our oil and tires rotated there also by aa man I know. More
Helpful and knowledgable staff. Made the process of purchasing a vehicle go smoothly. From the . Receptionist ,to the salesman and business manager all nice people to deal with. Made the process of purchasing a vehicle go smoothly. From the . Receptionist ,to the salesman and business manager all nice people to deal with. More
Super friendly and helpful staff! Easy to make appointments and timely service! Great popcorn too! Easy to make appointments and timely service! Great popcorn too! More
The new waiting area is great so it isn't a big dealer to wait while my car is being serviced. Thanks, wait while my car is being serviced. Thanks, More
Called around 11AM on Friday to order parts for my truck. Parts guy guaranteed they’d be here between 7:30AM-8AM on Saturday. I didn’t think to check the parts departments hours because he GUARANTEED they wo Parts guy guaranteed they’d be here between 7:30AM-8AM on Saturday. I didn’t think to check the parts departments hours because he GUARANTEED they would be coming in. Called Saturday around 8:30AM to find out that the parts department was closed. Sales guy I talked to did try to find the parts by calling the service guy and I apologize to him for my attitude. But I am now stuck another 2 days over 2 hours from home because Molsteads parts guys can’t get out bed without hurting themselves. More
Service- a step above! While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and th While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond! More
Service EXCELLENCE My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and was My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance. More