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Mike Molstead Motors - Service Center

Charles City, IA

4.8
331 Reviews

331 Reviews of Mike Molstead Motors - Service Center

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April 19, 2025

Clean, fast and well maintained. Employee wasn’t very friendly. Work was done quickly and done well. I asked to be advised if something was covered under warranty and never heard a w More

by bobby_whiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mike Molstead Motors responded

Thank you for your honest feedback. We’re glad the work was done quickly and to your satisfaction, but we’re sorry to hear about the lack of communication and friendliness, that’s not the experience we aim to provide, and not who we are. We’ll address this with our team and would appreciate the chance to make it right.

April 19, 2025

Outstanding customer service is a consistent characteristic provided by the Team at Molstead Motors. I wouldn't consider taking my vehicle anywhere else. More

by MARKEYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reeser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mike Molstead Motors responded

Your trust means the world to us, and we're honored to be your go-to for all your vehicle needs!

April 19, 2025

Great service Great Team when your wanting service or looking for a new or used vehicle Mike Molstead Motors is the place to go. More

by fran53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mike Molstead Motors responded

We’re always here to help. We appreciate your trust in us!

April 15, 2025

We love our new car! There was friendly service and a great deal! We would recommend Mike Molstead Motors to anyone! More

by debjane2
Recommend Dealer
Yes
Employees Worked With
Jeff Buss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

Thank you so much for your kind words! We're thrilled to hear that you love your new car and had a great experience with our team. We truly appreciate your recommendation and look forward to serving you again in the future! enjoy the ride!

April 14, 2025

Drove in without an appointment and Sydney was able to get me right in, and out--and down the road--excellent service! More

by paul@mikemolsteadmotors.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

Thanks so much for your review! We're thrilled to hear Sydney was able to get you in quickly and back on the road in no time. We love being able to help without the hassle especially when it means delivering excellent service just when you need it. We truly appreciate your feedback and hope to see you again down the road!

April 14, 2025

I have had a great experience working with Renee. She has communicated all problems with my vehicle and how to fix them. More

by millerdere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

Clear communication is key, and it’s wonderful to know she kept you informed every step of the way. We appreciate your trust in us and look forward to helping you again whenever you need us!

April 13, 2025

On a busy Saturday, Levi took a lot of time to help me understand my purchase. More

by linda.arneson59
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Klinkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

Thank you for taking the time to share your experience! We’re so glad to hear that Levi went above and beyond to make sure you felt confident and informed about your purchase. That level of care and attention is what we aim for every day. We truly appreciate your business and hope you’re loving your new vehicle!

April 13, 2025

Sydney was very helpful when I brought my Jeep in for the first time. They have a beautiful service center. Will return. More

by lawrencejosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

We're so glad to hear Sydney made your first visit a great one. We take pride in both our service and our facility, so it's wonderful to know you noticed! We appreciate your trust and look forward to seeing you again next time.

April 09, 2025

It was very friendly and delivered the service just as promised. Zach was helpful while we were waiting for Deb. More

by stevenlbremer
Recommend Dealer
Yes
Employees Worked With
Deb Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Crevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

Thank you for your awesome review! We will be sure to pass the praise on to our team!

April 08, 2025

Danielle and the team made my service appointment enjoyable. They do great work at a fair price! More

by staudt83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Witham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Mike Molstead Motors responded

We appreciate your support and look forward to seeing you again next time!