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Mike Miller Hyundai
Peoria, IL
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I was contacted by a third party to see what kind of service I received as a long standing customer of this dealership. I called in advance to make an appointment as I was having problems getting my service I received as a long standing customer of this dealership. I called in advance to make an appointment as I was having problems getting my hatchback to open and I was not provided an owners manual for my 2021 Hyindai Kona. I received the appointment for the next morning. Brian the service manager was very rude and opened the hatchback with no problem, but did not offer any assistance in determining why I could not get it to open. I proceeded to the salesman, Joe, Mike Miller's brother who sold me the car after seeing Brian leaving the sales area and quickly found out why. Joe accused me of being rude and raising my voice and informed me that he was not interested in assisting me if I continued. I did not raise my voice and was trying to get a owners manual. I was accused of losing the owners manual and still being told I was yelling and being rude which I was not. So I left! I had previously bought new and used cars at this dealership. I guess you are not a valued customer when you are 70. Mike Miller obviously has a newly trained staff to be rude and obnoxious to customers they no longer see as important. I will be buying a Nissan soon and would no longer recommend this dealership. They are fakes and phony! More
New Purchase I enjoyed my sales experience with Mike Miller and team. My salesman, Chase Wilkens, was very flexible and accommodating. He spent a lot of time goin I enjoyed my sales experience with Mike Miller and team. My salesman, Chase Wilkens, was very flexible and accommodating. He spent a lot of time going over the car and all its details. There was no pressure and he was very focused on meeting all my needs. This was my third purchase from this dealer and I will continuecoming back. More
New Purchase All of staff were very friendly. They worked to meet our expectations and provided us a quality car that we look forward to servicing with them for ma All of staff were very friendly. They worked to meet our expectations and provided us a quality car that we look forward to servicing with them for many years to come. Rodney has made multiple phone calls to follow up and make sure that everything is OK with the car. More
Customer Service Each person I talked to was very kind and seemed to just be looking to help me get a car when I needed it. I felt that the professionalism I experienc Each person I talked to was very kind and seemed to just be looking to help me get a car when I needed it. I felt that the professionalism I experienced was fantastic, and I'm glad my first new car purchase was through Mike Miller. More
Great Salesman Both the salesman and Finance department people were super to deal with . The price was fair for the Peoria area , and the service department has alwa Both the salesman and Finance department people were super to deal with . The price was fair for the Peoria area , and the service department has always done right by us . More
Reeves Hyundia Elantra Great dealership, love the new Elantra stylish, great mpg, lots of safety options, and lots of great options heated seat sunroof Apple car play etc, h Great dealership, love the new Elantra stylish, great mpg, lots of safety options, and lots of great options heated seat sunroof Apple car play etc, had great experience working with AJ took all the time we needed find new car, very knowledgeable, fun to work with, and great with kids. Plan on working with AJ in the future! More
Survey We had very good service and we were pleased with the knowledge Chase had about our car. This is the second car that we have purchased from Mike Mill We had very good service and we were pleased with the knowledge Chase had about our car. This is the second car that we have purchased from Mike Miller. More
Awesome Best buying experience as usual, Mike Miller autopark is the only place I would go to buy a car and clay is the only salesman I would buy off of. Best buying experience as usual, Mike Miller autopark is the only place I would go to buy a car and clay is the only salesman I would buy off of. More
Mike Miller cares , Service is fast professional and they will work with you. I have been dealing with Mike Miller since 2016 and I have no complaints about the service , Service is fast professional and they will work with you. I have been dealing with Mike Miller since 2016 and I have no complaints about the service I received. More
New car purchase Randy was very helpful and nice to work with. I enjoyed the car buying experience. I would recommend Randy to all of my friends. Overall it was a plea Randy was very helpful and nice to work with. I enjoyed the car buying experience. I would recommend Randy to all of my friends. Overall it was a pleasant experience. More