Mike Maroone Honda - Service Center

No complaints Received another notice about the airbag recall for my Honda Odyssey. Called and was able to get an appointment to include a loaner car at no charge. Received another notice about the airbag recall for my Honda Odyssey. Called and was able to get an appointment to include a loaner car at no charge. Terry J. took very good care of me. She also took the time to see if there were any other recalls to be addressed. Sure enough the driver side seatbelt was found. Even though I have not been notified of the recall, she ordered the parts and I will bring my van back. She answered all my questions and understood how I feel about bait & switch mindset of some dealerships. Never had an issue here and I thanked her for that. More

The best! Honest and excellent at their jobs. Have purchased three cars from this dealership over the last twenty years. No one else touches their expertise and Honest and excellent at their jobs. Have purchased three cars from this dealership over the last twenty years. No one else touches their expertise and amazing customer service. More

Excellent Customer Service Dylan is the bomb.com and always takes care of me when I need my car serviced. My visit was quick and had all the svc done in a timely manor. Dylan is the bomb.com and always takes care of me when I need my car serviced. My visit was quick and had all the svc done in a timely manor. More

Recall item turns into warning light during departure Let me just preface that I rarely go to the dealer for any service. I have a distrust before I enter. I was notified, via mail, that I had a passeng Let me just preface that I rarely go to the dealer for any service. I have a distrust before I enter. I was notified, via mail, that I had a passenger side air bag recall, so I made an appointment to address this. Apparently they fixed this, due to the greasy finger prints all over the right side of my dash board. As I was leaving, I noticed there was a new warning light on my dash...a red light indicating seatbelt/airbag warning. I went back to my service rep, and she said this was a new problem they needed to diagnose...nothing to do with the work they had completed on my "air bag". Really, nothing to do with what you just messed with in my dash, with the airbag? And now I have a warning light, that has never been there before! Not going to let you touch my car anymore!! The prices for service items are outrageous...huge hourly rate and parts prices. Do you really believe you are getting "free" wifi and refreshments while you wait?! NOT...all those costs are passed on to the customer. I hate dealership service centers...this one is no better than any of the others. More

Best Service Ever Always the best service and happy with all aspects when my car is being serviced. Fast, friendly and courteous. The best car dealership I have ever us Always the best service and happy with all aspects when my car is being serviced. Fast, friendly and courteous. The best car dealership I have ever used. More

Friendly, quick service The service indicator came on in my Accord, called Mike Maroone Honda for a service appointment, and less than 30 minutes later was driving into the d The service indicator came on in my Accord, called Mike Maroone Honda for a service appointment, and less than 30 minutes later was driving into the dealership for the service. Terri met me, set up which services the car needed, and I relaxed in the customer lounge while they worked on my car. (And, yes, there were even some donuts left! Bonus!) Always been happy with the service here, and never had any issues asking for and receiving a military discount. More

Great customer service My service Rep, Hannah, greeted me quickly and got my oil change started in short order. She was friendly & answered my questions. I was pleasantly su My service Rep, Hannah, greeted me quickly and got my oil change started in short order. She was friendly & answered my questions. I was pleasantly surprised with how fast they completed it so I could be on my way. More

One Year Anniversary Inspection This is the most wonderful car. Our first oil and filter change was not due (according to dash computer) until we had the car for approximately 10 mo This is the most wonderful car. Our first oil and filter change was not due (according to dash computer) until we had the car for approximately 10 months. Two months later we received a FREE multi-inspection and car wash. It is a pleasure coming in to this dealer for maintenance—not to mention the good coffees and donuts! Thank you, Mike MAROONE Honda! More

Honda Dealership Has Great Customer Service: Dylan Frizzell Dylan Frizzell is the employee of the year at Honda. My wife and I had three of our cars taken into the shop over the weekend to get fixed and maintai Dylan Frizzell is the employee of the year at Honda. My wife and I had three of our cars taken into the shop over the weekend to get fixed and maintained. Dylan did the best job accommodating us with a free rental car and also did the best to give us the best quality and value for our cars. He has always provided great customer service and professionalism along with a great attitude!!! More

Always treated with wonderful care. We have always been treated wonderfully at Mike Maroone Honda. The service person, Terri Jamison, is super caring and and always explains everything. We have always been treated wonderfully at Mike Maroone Honda. The service person, Terri Jamison, is super caring and and always explains everything. It's always a joy to go there. More