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Mike Maroone Honda - Service Center

Colorado Springs, CO

4.6
151 Reviews

151 Reviews of Mike Maroone Honda - Service Center

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May 16, 2016

Waste of time,,,,, Tried contacting to find out pricing for service 'specials' to get my car in for serve and was strung along, asked everything but my social security n More

by Sezno
Customer Service
Recommend Dealer
No
Employees Worked With
Sylvia Walker via chat
May 23, 2016 -

Mike Maroone Honda responded

Please accept our apologies for the unsatisfactory experience using our chat feature. We try to be as efficient as we can to better serve you. We understand your time is valuable and we appreciate your feedback.

October 09, 2015

Customer service Poor customer service. I called yesterday asking about oil changes on my Honda and when I got there today at 5pm they told me the last car they take i More

by Krista45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Oct 14, 2015 -

Krista45 responded

No thank you, I took my car elsewhere to receive an oil change.

Oct 19, 2015 -

Mike Maroone Honda responded

We understand that you had an unpleasant experience during your recent visit to our Service Department. On behalf of the entire staff at Front Range Honda, I want to apologize for the problems you experienced as it is definitely not typical of the customer service for which we are known. We pride ourselves on providing exceptional customer service to our customers and I certainly hope you will give us the chance to rectify this situation.

November 10, 2012

Simply put, the Shawn made our decision an easy one. My wife and I had a magic number for trade in value of our old car and monthly payment on a new car in our heads. Shawn came right out with his best off More

by Rhand3215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2012

Overall, this was a great experience! Everyone from the shuttle drivers, the p.m. parts sales person, the cashier, and especially my service advisors were helpful, professional and friendly. The only nega More

by beaglesrock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R. Riner, Clayton, Troy and Brian the tech
September 07, 2011

I went in to get my windshield replaced on my 2008 Accord. I brought to Aarons attention, the leather on my center armrest was bubbling up and starting to peel. Aaron said he would look into replaci More

by ltfrontrangecustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Linder
September 06, 2011

I went to buy a clip for my visor (bought 2-one as a spare!) $6 for both. Then went to service dept to inquire about the panel between my front and back window. When driving at high speed-it sounds li More

by travelinin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Linder
September 04, 2011

I want to thank Aaron and service technician Ryan for their help on August 29, 2011. They quickly diagnosed the problem with my wife's 2006 Civic and had her back on the road in less than 30 minutes. The More

by randyw99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Linder
August 22, 2011

I had been told that my brakes would need to be replaced a couple of months ago and finally had a chance to take my car in. I also needed my driver's air bag fixed due to a recall. Aaron said they would tak More

by Henrydm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Linder
August 19, 2011

Superior performer!!! Ms. DeFeo answered all of my questions in a professional and understandable manner. I am not a mechanic, although I understand the basics of car care. Ms. DeFeo made all aspect More

by Ronin111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane M. DeLeo
August 18, 2011

Diane is awesome! She keeps me informed regarding my vehicle status. She is always friendly and really cares about the customer! Great addition to the staff. More

by sbtomlinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Defeo