Mike Maroone Honda - Service Center

Excellent Great service; very timely and very price competitive. Friendly service advisors and good feedback. Waiting room was pleasant and we’ll stocked with Great service; very timely and very price competitive. Friendly service advisors and good feedback. Waiting room was pleasant and we’ll stocked with amenities. Thanks. More

Very Dependable For ten years now , I have brought my car here for maintenance or minor repairs, and have rececieved outstanding service each time. I appreciate havin For ten years now , I have brought my car here for maintenance or minor repairs, and have rececieved outstanding service each time. I appreciate having a service consultant that keeps you informed on the status of your car while it is in the shop, and how they keep you updated on the maintenance schedule of your car (when various parts need attention after so many miles). The one time I had a problem with the service performed, they immediately and effectively fixed it with out a problem. I am delighted with the work done on my car, and the customer service provided. More

Damaged Tire not repaired the first time the vehicle took a large screw in a tire and started losing air pressure. My wife took the vehicle to the dealership stopping several times to keep th the vehicle took a large screw in a tire and started losing air pressure. My wife took the vehicle to the dealership stopping several times to keep the tire filled. The Service provider was very helpful and said they would patch the tire. We have road side assistance and the extended warranty so there was no charge. this was on Sept 4th 20018. On sept 7 2018 the low pressure light came on again. Immediately took it back to the dealership spoke with the same service advisor Dylan Frizzell. He said he would personally check on the status of the tire. Found out that the screw was still in it and had not been repaired. I understand that this could the negligence of one mechanic. But only two reasons he would not check a tire properly, he is either lazy or under orders to cut corners. either reason put the safety of my wife at risk and makes it hard for me to trust the mechanics there. . as before this could be a single bad judgement, but honda needs to address the problem so it doesn't happen again. As I said before Dylan the Service Advisor was very thorough and made sure it was fixed the second time and allowed me to actually see the repair before the tire was installed. My advice not just this dealership but any place you have maintenance done, insist on seeing the failed part and the new part installed before you depart. Sincerely Bryan Townsend More

Service visit Excellent attention - personal, on time and very professional. Timothy did an outstanding job, prepping for the service and summarizing what I receive Excellent attention - personal, on time and very professional. Timothy did an outstanding job, prepping for the service and summarizing what I received. Off the top guys! More

Great service, highly recommend! I had a maintenance reminder show on my Ridgeline and making the appointment online was super easy, not long to wait for an appointment, they sent me I had a maintenance reminder show on my Ridgeline and making the appointment online was super easy, not long to wait for an appointment, they sent me reminders, I could drop off the night before, they were done in an hour, and they didn’t charge me all kinds of extras. They mentioned the air filter but said nothing to worry about now, maybe in the future. Overall great experience! More

Terri to the rescue! An undercarriage shield on my Accord came lose. I wasn’t even sure what it was. Terri J. lnows I’m retired and on a low budget and she made sure I rec An undercarriage shield on my Accord came lose. I wasn’t even sure what it was. Terri J. lnows I’m retired and on a low budget and she made sure I received a temporary fix to maintain the protection the shield provides. She’s always friendly, knows me and my car and is always able to find a coupon for the service I receive. My neighbor thinks they’re too costly but she’s wrong. Your dealership is consistently best and she then seems surprised when I tell her about my services and she’s surprised your people always wash my car too. It’s those extras that assure me of the BEST service. Thank your staff from me. More

Thank You for the Excellent Service My excellent service experience begins with making the appointment for an early morning drop-off. Tim asked all the right questions: what service is My excellent service experience begins with making the appointment for an early morning drop-off. Tim asked all the right questions: what service is needed, when do you want to come by, do I need a ride, and then he sent an email confirmation. The morning we arrived, we were greeted with a clean and staffed service drive. Tim took the keys and confirmed the service needed and an estimate cost. Tim called later in the morning to say the car was ready and to come by anytime. The service bill was less than expected, too. I am a regular customer to this store since 2006 and I have 2 Honda vehicles. More

Good experience I took my Honda CRV in for regular maintenance. Even though they were short-staffed that day, they were friendly, got my car out more quickly than I I took my Honda CRV in for regular maintenance. Even though they were short-staffed that day, they were friendly, got my car out more quickly than I expected, and had a pleasant waiting room with refreshments. Much better experience than my past service (in another city). More

Maintenance Service on my 2009 Honda Civic Service was great. Didn't have to wait long at all. I have been with this dealership for years and haven't been disappointed yet. Great service each Service was great. Didn't have to wait long at all. I have been with this dealership for years and haven't been disappointed yet. Great service each time I go there. More

Excellent Service at Mike Maroone Honda! I have been going to this dealership for a number of years and through a number of name changes. I have purchased two new Hondas and my daughter foun I have been going to this dealership for a number of years and through a number of name changes. I have purchased two new Hondas and my daughter found a used car there. I have worked with Teri Jameson on the service of all three cars and she have been terrific. She is very knowledgeable and really tries to make my visit fast and friendly! More