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Mike Maroone Honda - Service Center
Colorado Springs, CO
151 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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151 Reviews of Mike Maroone Honda - Service Center
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September 08, 2024
And absolutely horrible experience I have been paying on a car that I cannot drive for the past 3 months. I thought there was a lemon 8 law but I have been ignored. Customer service is absolutely not existe a car that I cannot drive for the past 3 months. I thought there was a lemon 8 law but I have been ignored. Customer service is absolutely not existent my mother was made fun of when trying to pick up car seats and nothing is being resolved with my vehicle and I'm extremely upset with paying for the warranty that has done nothing to cover no costs or expense. Without a card is hard for me to get to work to pay the car payment and insurance along with me having three children I need to support and still being able to make rent and pay them off my probation cost. This has been the absolutely worst experience I have ever had with any car dealership and no one is reaching back out to me. I have left numerous voicemails and have tried to reach out to one of the managers named Eric and I have reached out to Marty on multiple occasions and both have not returned either of my phone calls I'm extremely upset that this is happening to me and creating me so much heartache then me just buying a car on Facebook. More
by love.vanarnam
Employees Worked With
Marty, Eric, pretty much the entirety of the warranty department
July 25, 2024
Stopped by Mike Maroone as I had a check engine light come on while I was on vacation in Colorado Springs. Mo, my service rep, did an outstanding job taking care of me while also being upfront and honest come on while I was on vacation in Colorado Springs. Mo, my service rep, did an outstanding job taking care of me while also being upfront and honest about the possibility of getting the work done. They did a phenomenal job, considering they were understaffed. Thank you Mo & Mike Marione! More
by Brandon.mcray
Employees Worked With
Mo & Eric
June 20, 2024
Our Subaru was dead, and we had to get another car. So, we went to the place where we had bought the Subaru and bought the VW. It's a good car so far and was easy to purchase. Willliam was a big help fo So, we went to the place where we had bought the Subaru and bought the VW. It's a good car so far and was easy to purchase. Willliam was a big help found us the car we needed right away. at a price we could afford since we are living on SS. More
by suenchuck
Employees Worked With
William Deegan, Austin
March 20, 2024
I have always loved this dealership however, this time was special. I recently lost my husband and they really came through for me. Stephanie went over and above for me. So kind and so efficient. I ca was special. I recently lost my husband and they really came through for me. Stephanie went over and above for me. So kind and so efficient. I can’t thank her or the team enough. Mike car runs and looks great! More
by samco417@yahoo.com
Employees Worked With
Stephanie
November 24, 2023
Hello my name is Alan, and during my two visits to Mike Maroone to first lease a Honda Civic 2021 and then buy out my lease I have received nothing but stellar customer service, and each time their sellers Maroone to first lease a Honda Civic 2021 and then buy out my lease I have received nothing but stellar customer service, and each time their sellers and financers have always treated with me respect and looked for the best deal to suit my needs and never to just get their bottom line. I'd specifically like to point out Beau Cline and Raymond as exceptional employees of Mike Maroone. They made my transaction as smooth as possible and tried to find me the best deal as possible. More
by aritacco
Employees Worked With
Raymond and Beau Cline
November 10, 2023
I went to Mike Maroone Honda Dealership on November 9th to have my second car key programmed. In the past I have always stayed at the Television lobby while I waited. But that day I happened to bring a to have my second car key programmed. In the past I have always stayed at the Television lobby while I waited. But that day I happened to bring a book with me. The sales area has desks with the height perfect for reading standing up. There was a new sales consultant Tyler Hall standing near my desk. We started a conversation. What a refreshing car salesman ! His calm and unassuming, easy manner with a confident calm and rhythmic voice that is neither fast nor slow. Tyler Hall is a natural. He is a people person. He puts customers at ease. He is the type of salesman who has the ability to reduce the buyer's anxiety and help the buyers to purchase a car fitting their lifestyle and needs; and he will make the buying experience a pleasant one for the buyers. That is so important. Tyler Hall has that unique quality: EMPATHY. He wants to help. He represents the most positive image of a new, young generation of car salesmen who depart from the old stereotypical car salesman in the past that we all have negatively known and experienced. I personally had an extremely bad experience back in the mid 1990's with a particular Honda salesman at that same location. Lastly, I am a senior and a minority woman. Yet Tyler Hall treated me with such respect. During our conversation he never talked me down and never was condescending. He is a good listener. That is also important. A good salesman always listens ! I highly recommend Tyler Hall. More
by hljwei1205
Employees Worked With
Tyler Hall, sales consultant
May 25, 2023
The Service Department is wonderful. Terri Jamison is the very best and cares for each of her patrons. She takes the time to meet our needs and does so in a compassionate manner. Terri Jamison is the very best and cares for each of her patrons. She takes the time to meet our needs and does so in a compassionate manner. More
by L&CGardner
Employees Worked With
Terri Jameson
