Mike Maroone Honda

I knew exactly what I wanted when I arrived at the dealership. Tony, our salesman, didn't try to "upsell" me; he respected my wishes. We took the car I wanted for a test drive, and I liked it. So, the dealership. Tony, our salesman, didn't try to "upsell" me; he respected my wishes. We took the car I wanted for a test drive, and I liked it. So, then we began the quick and efficient sales process. Every question I had--or even might have had-- was quickly and accurately answered. I especially appreciated that the new car I drove away in was spotlessly clean, inside and out, and had a full gas tank. Tony even provided me with a second key--no charge. When we bought our previous Honda at the other local Honda dealership, we had to pay for a second key! More

Go above and beyond to find the car you want. No high pressure selling. Competency in all aspects. No high pressure selling. Competency in all aspects. More

Everyone was pleasant and helpful. Bil and jason did a great job. The finance rep did a great job Bil and jason did a great job. The finance rep did a great job More

I found the staff very professional and helpful. The sales team was very well prepared. Service is excellent. The sales team was very well prepared. Service is excellent. More

Great place and staff. The purchase of my vehicle was extremely fast and effortless. Overall a great experience The purchase of my vehicle was extremely fast and effortless. Overall a great experience More

Well I want to say that my Sales Consultant Steven Villafan was outstanding. He just got caught up in-between the sales manager, the front desk, and myself. I would also like to add that the Finance M Villafan was outstanding. He just got caught up in-between the sales manager, the front desk, and myself. I would also like to add that the Finance Manager Beau Cline did the best he could to get my payments where I wanted them to be. I would like to say thanks to the both of them. Now let me start with when I first arrived to Mike Maroone’s dealership on 07/29/23. I was greeted by Steven and our conversation started very well. I told Steven that I was going to get two Honda Accords that day. One for my wife and one for myself. I had two vehicles that I was trading in. A 2020 Honda Civic and a 2020 Honda Accord. Steven and I started looking for the two new vehicles. My wife wanted a Red Honda Accord and I really wanted the silver one, but they didn’t have the one I wanted so I settled for the blue. We found the two accords and went back to Stevens desk and started filling out some little paperwork. My family and I had been getting all our Hondas from Freedom Honda now Groove Honda. I was alway treated with the up most respect there and it was worth the drive to go up north. I told Steven that I would love to start doing business with Mike Maroone Honda, because it much closer to my home. Steven said that he was really sure the dealership would do anything to earn our business. I showed Steven the flyer that was sent to me in the mail stating that Mike Maroon Dealership would give me $ 24,832.00 Plus $ 5,467.00, $ 1,000.00 more, and another $ 1,000.00 for my 2020 Honda Accord Steven took the letter to the front desk and then the games started. Steven came back with numbers nothing like I was offered from the flyer. I would let you look at the flyer, but it won't upload. I will tell you that I was given about $20,039.00 for my vehicle. Now that you see what I received from Mike Maroone. That wasn’t even close to the guarantees I was quoted on the flyer. The guarantee flyer I received didn’t mean anything. Now let me tell you the reason that I didn’t receive what was stated in the letter. The first thing that was told to me was that that have to repair each rim at $125.00 dollars then because my vehicle has almost 56K they took off another $5,200.00 for that. I was pissed at this point. I could have just walked away, but I would be getting vehicle in September 2023, because my wife Lease is up then. So mow I’m talking to Beau the finance manager and telling him that I wasn’t happy with the numbers. I called my wife and told her the bad news and she told me to just leave and we will go back to Groove Honda. I told Steven, and Beau that I had to go home and talk things over with my wife. Then Jason the front desk manages comes over to me and tells me that he would take off another $1,000.00 dollars off MSRP off both of the new 2023 Honda Accords. I told him that I needed to go talk to my wife and that I was a man of my word and I would come back to tell them one way or the other what we were going to do. I left Mike Maroone Honda and went home to talk with my wife and headed to Mike Maroone Honda with my wife’s 2020 Honda Civic. They looked at her vehicle and noticed it had some hail damage and couldn’t give me what they had offered before really seeing her vehicle. I said I understand that, but what about my letter and the extra $1,000.00 off both MSRP. Beau tried to show me where all the money was placed and I still didn’t see anything. Nevertheless, I wasn’t offered anything. I told Beau that I really felt that Mike Maroone should have given us more on the trades or a check for $2,000.00 to $3,000.00. Beau said he would look into that. I was just looking at Mike Maroone website today 08/17/2023 and saw that they are selling my accord $27,000.00 after you told me that the vehicle was only worth about $20,000.00. I know dealerships are in the business to make money, but thats a very huge markup. Im just wonder how many customers this has been done too. More

We are very happy with our 2021 Honda Pilot. Beau is very professional and knowledgeable about the whole car buying process. He needs to be commended. Malik was also professional about his dutie Beau is very professional and knowledgeable about the whole car buying process. He needs to be commended. Malik was also professional about his duties. I’ve bought vehicles from other dealerships and none of them took care of us like Mike Maroone Honda has done. Excellent Job!! More

The sales staff and finance person were very helpful and responsive. We had a good experience in purchasing our car. responsive. We had a good experience in purchasing our car. More

The staff was very helpful and friendly. Steven and Tanner were awesome to work with. Steven and Tanner were awesome to work with. More