Mike Maroone Honda
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This program is definitely irratating. This is the fourth time I've had to type this. Phil Luce was excellent in every way when I bought my car. He is honest, caring and bent over backward to enable fourth time I've had to type this. Phil Luce was excellent in every way when I bought my car. He is honest, caring and bent over backward to enable me to purchase my CRV. In addition, he cares about his customers and has helped me to this day when I have a question or concern. He is an asset to Front Range Honda. I have recommend Front Range Honda and Phil to many of my friends. I have purchased three Hondas from Front Range Honda, whic speaks to the quality of the dealership. Terri Jamison is also excellent as a customer service advisor. I always go to her when I have my cars serviced at Honda and have for all of the cars I purchased there. She is knowledgeable and helpful and is also an asset to Front Range Honda. More
I was reluctant to go into Front Range vbecause I have heard alot of horror stories about buying from dealerships.From the moment I walked in Robert was friendly, extremely knowledgable, and willing to he heard alot of horror stories about buying from dealerships.From the moment I walked in Robert was friendly, extremely knowledgable, and willing to help in any and all ways possible. Even though I didnt get exactly what I wanted, they found an amzing compromise which I actually like more than what I was going to get. The entire staff was very friendly and patient with me while I was trying to decide between a Sport model, and base, stick or automatic, blue or black. They answered every question I had and the best thing was, there was 0 pressure. I cannot stand being pressured into anything. Robert told me about the features, explained the differences, and didnt force me to sign anything I didnt want to. The finance fellow also did not pressure me at all. This was by far the most smoothest transaction I have had purchasing a vehicle. They also have been following up with me to make sure I am 100% satisfied and to see if I have any questions. The customer service was ABSOLUTLY AMAZING and far better than I would have ever expected. I am confident I made the right choice going to Front Range. The price on the car was amazing as well. Very satisfied. More
We came into get a new CRV and could not be happier with our experience! Our salesman and the manager were very friendly and anxious to help us meet our needs. My husband, who is never happy during these th our experience! Our salesman and the manager were very friendly and anxious to help us meet our needs. My husband, who is never happy during these things, was actually laughing! We have and will keep telling everyone we know to go to Front Range Honda! More
What can i say Jim the New sales car Manger change my mind and helped us out! thanks for listening and caring to the customer. It means more then you will ever know. I am happy to say everything got re mind and helped us out! thanks for listening and caring to the customer. It means more then you will ever know. I am happy to say everything got resolved and we got and even swap i can not be happier then that and they heard our point of view. I CAN NOT complain one bit all! i will recommend this dealer to everyone!!!! customer service went beyond!!!! Very satisfied.!!! With my buy At Front Range Honda! thanks for changing my mind about your company! I can not say nothing but good things about Jim the sales manger awesome person and really helped out! always a pleasure dealing with him! Customer service was perfect!!!!!!!!!!!!!!!!!!!!!!!! More
I highly recoomend this dealer and when you go there for service please look up Ms. Ida Aguilar. Ms. Aguilar is very professional, courteous, friendly, knowlegable about Honda vehicles, and really cares abo service please look up Ms. Ida Aguilar. Ms. Aguilar is very professional, courteous, friendly, knowlegable about Honda vehicles, and really cares about her customers. She is the main reason why I choose to return to Front Range Honda for all my service visits and vehicle needs. I have never seen an employee that takes care of her customers like Ms. Aguilar. Ms. Aguilar and Front Range Honda are the very best in Colorado Springs. Please take your business there and congratulations to Ms. Aguilar. There is no place better than Front Range Honda and they will get you in and out in no time. More
This transaction was the smoothest car buying experience. From the moment I stepped on to the lot to picking up the car 4 days later, I was treated with the utmost courtesy. I was kept informed with the pr From the moment I stepped on to the lot to picking up the car 4 days later, I was treated with the utmost courtesy. I was kept informed with the progress and the car was ready early. Front Range Honda is a class act. I will return to buy my next car there. More
I was skeptical about bringing in my 20 year old Civic for maintenance to the only Honda dealer in town. I feared the service dep't would present me with a laundry list of worn items that need attention. for maintenance to the only Honda dealer in town. I feared the service dep't would present me with a laundry list of worn items that need attention. But I couldn't have been happier when Terri Jameson, my service advisor, called me a few hours later to tell me the car looked fine, that if I wanted to hear quotes for the small worn items the tech found, she'd tell me - no pressure at all. I declined and picked up the car after work, and found that they'd washed it - for a simple maintenance service! I've since bought a plain-Jane Fit from Larry at Front Range and purchased some splash guards, bumper trim and all-weather mats. While I'm ambivalent about the sales dep't, parts was friendly and called when the items arrived. I picked them up on a Saturday morning and tried my luck for a no-appointment install on a hectic Saturday and Terri came through for me again (only my second visit). In 90 minutes parts were installed and my vehicle washed. Terri is definitely one of the nicest, comfortable to talk to advisors I've met, and I work with auto service departments for a living, so I've met hundreds. I'll keep coming back. More
We looked at a car from Front Range Honda we found on the internet, and all was a go until we started to talk about our trade-in. We were offered $2500. We walked out-- and sold our trade-in on Craigslist internet, and all was a go until we started to talk about our trade-in. We were offered $2500. We walked out-- and sold our trade-in on Craigslist to an individual for $7000, 280 per cent of the Front Range offer. I know one can expect to get less from a dealer than on the open market--they have to make a profit too--but this difference was attempted robbery. You may put Front Range Honda on the long list of car-dealing crooks, and we will never go back. More
Took in our '91 Accord LX because the driver's retractor seatbelt stopped retracting. They found the problem in the regulator and the service advisor, Ida, ran the VIN for recalls or TSBs. Discovered rear seatbelt stopped retracting. They found the problem in the regulator and the service advisor, Ida, ran the VIN for recalls or TSBs. Discovered rear seat retractors (2) were on the recall list! It took just a day to get the needed parts in stock and they replaced the driver's regulator and both rear seat retractors (>$1500 in just parts alone) under WARRANTY, NO COST! Ida had to ask for my authorization to pay ~$90 for diagnosis in the event the real problem was not covered under warranty - but she took care of me and we paid nothing for this amount of work on a 19-year old car - Amazing! No additional pressure for extra work (for extra $$) which they could have easily pitched at us - just pure professionalism and worked on what I went in to have fixed. I've also had great experiences with the folks behind the parts counter and the parts manager himself. They know their stuff and the manager's willing to negotiate competitive pricing for his parts - great combination of value for the $$. Strongly recommend. More
My husband and I set up an appointment to see if our honda was under warranty for a few things. We got the car in there and told the first lady what we were in there for. She had no idea if it was cover honda was under warranty for a few things. We got the car in there and told the first lady what we were in there for. She had no idea if it was covered under warranty and told us to wait for a gentle man on the phone. So we waited for about ten minutes. He proceeded to tell us that nothing was covered under warranty, which was fine. But he continued to become more and more rude. Once he noticed that we had bought from another dealer, it was suddenly all the other dealers fault. We have not even had this car for a month yet and he kept making it sound like it was our fault all this stuff was falling apart. They didn't even ask us if we would like to get it fixed even thought it wasn't under warranty. One of our problems was the windshield wipers, they are missing half of the windshield and we just wanted to know if it was the windshield wipers or if it was the actual arms. He did not have an answer for us other than, "You need to buy Honda windshield wiper blades." We were going to buy them and see if they worked, but the guy said "There is no trying them out." Everywhere else we have gone allows us to return the wiper blades, what is so different from Honda? So we took our losses and left. We will NEVER return to this dealer. They were rude, not at all helpful, and we felt we were treated differently because we did not buy from Front Range Honda. More