Mike Maroone Honda
Colorado Springs, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 572 reviews
Leon aka Lee from finance gave us completely, utterly, horrific experience. He messed up our paperwork and needed us to come back in to re-do it. It was completely HIS fault. He was very hospitable with m horrific experience. He messed up our paperwork and needed us to come back in to re-do it. It was completely HIS fault. He was very hospitable with me, yet a completely different person to my wife. He was very condescending to her and left her unprofessional voicemails. She reluctantly went down to re-sign the paperwork and waited 20 minutes while the finance office fumbled to find it. She was out of time and left. The next day Leon called her and was very demeaning and brought her to tears - never once did he apologize for HIS mistake. We had this problem "resolved" by the manager giving us free oil changes - yet as to be expected Leon never apologized for his mistake nor his unprofessionalism to my wife. I work in customer service and it is very hard for me to give a ZERO rating - however they deserve it. I was embarrassed that I put my wife through this situation (and I don't feel like I should be the one carrying that guilt). My wife refuses to go back to this dealership so those free oil changes are basically bookmarks. I ask that if you for women's rights or a progressive thinker that you reconsider spending money at this dealership. We can't support people who treat others like this - male or female. Mike A was great. One of the best experiences I've had in sales. We have addressed this with the management - and I've given Leon a week to apologize. I now reluctantly take it public. More
I want to take this time to really thank everyone that I I want to take this time to really thank everyone that I dealt with while buying a new Honda Accord coupe. Everyone went well out of their way to ge I want to take this time to really thank everyone that I dealt with while buying a new Honda Accord coupe. Everyone went well out of their way to get me into a new vehicle. I have bought many of new vehicles in my life time and by far the best bunch of guys i have ever dealt with. Thanks for everything!!!!! I will highly recommend anyone to buy new or use car at Front Range Honda. More
Overall, this was a great experience! Everyone from the shuttle drivers, the p.m. parts sales person, the cashier, and especially my service advisors were helpful, professional and friendly. The only nega shuttle drivers, the p.m. parts sales person, the cashier, and especially my service advisors were helpful, professional and friendly. The only negative I would report is the person answering the shuttle phone line in the afternoon was rude. When I called to be picked up after work, he asked me if I had taken the shuttle in the morning to indicate if I had not, I could not have a ride. You had my car all day and yes, I took the shuttle in the morning to go to work! Then when I was dropped off at the service department to pick up my car, the first person (a lady) I encountered was also rude. I asked her where I could go to pay and pick up my car and she answered that the cashier (desk) was in the same place it had always been. Since this was my first time in your service department, I really did not know where the cashier was located! However, I am giving you a great rating because the other employees more than made up for the bad ones. Great friendly service and fair pricing! Wonderful lounge with lots of goodies! More
When I bought my first used car from this dealership, I was told by the salesperson that I would receive a free, 3-year/125 000 mile warranty. At point of sale, the salesperson said that I would NOT get t was told by the salesperson that I would receive a free, 3-year/125 000 mile warranty. At point of sale, the salesperson said that I would NOT get the warranty because of the higher mileage on the car. After arguing with the salesperson and business owner, I was given the warranty. Two years later, I discovered that the warranty had never been registered, even though I have paperwork on the warranty. I contacted the dealership and after dealing with them, the resolution they came to was that they were going to cover the car for the balance of the 125 000 miles. This leaves only 7 000 miles left on my warranty. Keep in mind that I only discovered that my warranty was nonexistent because I had just had a repair done on the car, the cost of which half should have been covered. When this was brought to his attention, the owner refused to even discuss it. The general attitude of the owner is that they had done me a favor by finally having the warranty registered 2 years after the fact. He would not address the scam his dealership had been running on me. In the period between buying this car and finding out about my unregistered warranty, I had purchased a second used vehicle from this dealership; obviously, I wish I had gone elsewhere. I am highly disappointed in Front Range Honda and I strongly recommend that potential customers deal with Freedom Honda, as I have not had a problem with this dealership. More
Josh Brash was one salesman that I worked with when I bought my 2011 CRV-Honda. I first bought a 2010 CRV and because it was in the shop I didn't get to see the full interior color. When it was deliver bought my 2011 CRV-Honda. I first bought a 2010 CRV and because it was in the shop I didn't get to see the full interior color. When it was delivered to me, I did not like the two-tone shade. Josh and Shawn Robinson listened to my concerns and implemented the 30-day return or exchange policy whereby I was able to trade the 2010 in for a 2011 CRV. Josh was not pushy or aggressive in his sales manner. He was soft-spoken, kind and very helpful. I think this was probably the best car buying experience that I have ever experienced. Josh was very good at helping me understand all the features of my new car and he actually had it detailed and ready for me almost 3 days early. Josh always had a smile on his face and readiness to help me when I walked into the dealership. I would be happy to work with Josh again on any car buying in the future. He is an excellent representative for Front Range Honda. Pat More
Robert was very helpful and friendly without being pushy in our recent transaction. He followed up with me every few weeks following the purchase to make sure that everything was great. I did have one minor in our recent transaction. He followed up with me every few weeks following the purchase to make sure that everything was great. I did have one minor issue (a stripped bolt on the oil pan) after a few months that was probably caused by the previous owner. It wasn't a huge deal, but it could have been a royal PIA. Robert was extremely helpful and helped coordinate with the service department to minimize my problem and get it taken care of. The service department was quick and easy to deal with. Overall, it was a really good experience. I drove a fair distance out of Pueblo because I'd received bad service in the form of pushy salespeople and a rude/slow service dept and I'm very happy I chose to take my business to Front Range. More
The were professional and helpful and made my buying The were professional and helpful and made my buying experience pleasant. They worked with me to get a great price on my trade in and also my NEW 20 The were professional and helpful and made my buying experience pleasant. They worked with me to get a great price on my trade in and also my NEW 2012 CR-V EX-L. More
I recently had the best car buying experience ever, it was at Front Range Honda in Colorado Springs. Larry did not try and put me into a different car or force me to do anything that I did not want to do was at Front Range Honda in Colorado Springs. Larry did not try and put me into a different car or force me to do anything that I did not want to do which was very refreshing! We did everything the way I wanted to do it and I left the dealership very satisfied with my '07 Toyota Corolla. I highly recommend Larry when you go to the dealership. Tell 'em Ross sent you!!! More
Larry Cornet was the only reason I had such a great experience here. He was warm and friendly right off the bat. He was very relational and I felt like I could trust him soon into our visit. And let experience here. He was warm and friendly right off the bat. He was very relational and I felt like I could trust him soon into our visit. And let me tell you this is very unusual seeing how skeptical and untrusting I am of car dealerships and the people that work for them. But Larry was the exception to the rule. My only discouragement is that I wish he could have been there for the final pick-up/trade in, because things fell apart on that day and I was very frustrated with the situation. I honestly do not put any blame or fault on Larry for this because based on my experience with him, I would find it hard to believe that he did not prepare his last responsibilities to be handed off well. I was not impressed with one of the managers that came out to talked to me nor the sales person that failed to execute Larry's last responsibilities. I waited an hour and a half with two hungry and fussy baby girls for a transaction that I was expecting and should have taken ten minutes maximum (and I am convinced it would have if Larry would have been working that day). Based on my experience with Larry, I believe him to be a man of high integrity, character and compassion toward others, and would suggest highly considering him to be a manager (that interacts with customers with your dealership. More
Shawn was the best car salesmen I have ever worked with. Shawn was very knowledgeable, friendly and worked hard to make sure we were in a safe, well priced, nice looking car. I will recommend Shawn to all Shawn was very knowledgeable, friendly and worked hard to make sure we were in a safe, well priced, nice looking car. I will recommend Shawn to all my friends and will be back to see him for my next car! More