Mike Maroone Ford Longmont

Poor business practice We were initially happy with the dealership. The sales man Chris was great to work with. We found a vehicle and agreed on a purchase price. While fill We were initially happy with the dealership. The sales man Chris was great to work with. We found a vehicle and agreed on a purchase price. While filling out the credit application about an hour later we were told they sold the vehicle to someone else. Horrible way to conduct business. More

Poor customer service center representitive After purchasing a 2016 F-250, 29000 miles, engine light was on 1-7. Asked it I could get a scan and see what it was. The light is not blinking. Se After purchasing a 2016 F-250, 29000 miles, engine light was on 1-7. Asked it I could get a scan and see what it was. The light is not blinking. Service rep says “well I have to have a tech look at it and we will have to pay him”. I mentioned they check them for free elsewhere. Then the other service representative told me “ Well maybe you should go due that, then!” I never had this happen at any dealership, ever. I also mentioned “I bought this here, maybe I might not buy here again”. His response was simply “maybe”. I was literally turned away with “have a nice day”!, I think your people need better customer interaction. Incredible. After this happened I mention this to some employees at my work and they said that they have experience similar treatment. Maybe I won’t do business there again! I have no clue who these two gentlemen were covering the service area on Saturday around 1030. Have a nice day! More

Easiest Purchase Ever We recently leased a new truck with Longmont Ford. Brent Robbins was our sales associate. Brent was honest, available, responsive and very helpful. In We recently leased a new truck with Longmont Ford. Brent Robbins was our sales associate. Brent was honest, available, responsive and very helpful. In our experience, Brent was very calm, easygoing and made a deal come together. He made what he said happen. No running back and forth changing numbers, no pressure and took time to present several options. Without a doubt, Brent made this experience the best auto transaction we have ever done. We went out of our way to get this dealership, and highly recommend Brent Robbins at Longmont Ford. More

Not good for first time buyer. I'm Barb 23 years old First time buyer, with zero knowledge about vehicle purchases. One of the first things I was told when I walked into this p I'm Barb 23 years old First time buyer, with zero knowledge about vehicle purchases. One of the first things I was told when I walked into this place was "We don't want to do anything to hurt our integrity as a company." I was in looking at a Ford Focus that caught my interest online. My sales rep was Greg Milczuk. I was ecstatic about this car because the prior dealership I looked at to purchase the same model car refused to even attempt to finance me due to my credit or lack there of. So we went for a test drive, loved the car. It sounded great, looked great, there was a little damage on the rear bumper but otherwise great condition. So they immediately got me started on paperwork. They hyped up the idea that they could miraculously get it financed and sent me in the back, talked me into signing all these papers so I wouldn't lose my chance to get the car and we agreed to finalize the deal after a few days. I went home and told my folks about it. They're faces dropped when I started talking numbers. Little did I know, I was talked into signing up for a bunch of things I wouldn't need (warranties, gap, etc) at an interest rate of 21%!!! I was looking at a 72 month payment plan of about $256 with a down payment of $2500. After it's all said and done, I was about to spend $20,932 on a car with a kelly blue book value of about 7k. Not only that, but ensuring that particular vehicle was going to cost me at least $300/mo with coverages at the state minimum. I can't afford that!!! So I called them back wanting to cancel the deal. I've been told by both Greg and the sales manager, Jeremiah that I signed the contracts and can't back out. They did offer to try to lower the down payment or maybe work toward a lower interest rate with the banks, which to me I indicates that they CAN go ahead and make the contracts null and void if they really want to help. So why not the entire purchase? So they're trying to force me to finalize the deal on car that I'm expected to pay almost 3 times the value of, with insurance I cant afford?? Not gonna happen. So I was told they're gonna send the unpaid down payment to collections and that'll be the end of it. More

Great experience We had a great experience today with an Associate named Nick G. He was not pushy and very patient in allowing us to test drive multiple vehicles. Remi We had a great experience today with an Associate named Nick G. He was not pushy and very patient in allowing us to test drive multiple vehicles. Reminded us of southern hospitality with genuine care of our concerns. I would definitely recommend him ! More

Came to look and ended up buying I came to look and potentially trade in my Escalade. We pulled up and we we’re almost immediately met with a friendly hello and a smile by Nick George I came to look and potentially trade in my Escalade. We pulled up and we we’re almost immediately met with a friendly hello and a smile by Nick George. I would highly recommend Nick and the team at Longmont Ford. We not only felt very welcome, we also felt our business was appreciated. Needless we ended up buying a new diesel F-150 platinum:) Thanks Nick and Team, Steve and Lindsy More

Explorer Part Deux Brent provided great service, he was efficient & thorough. This is my 2nd Ford Explorer lease and i was very happy with the service & the new features Brent provided great service, he was efficient & thorough. This is my 2nd Ford Explorer lease and i was very happy with the service & the new features. More

Helpful, easy and exciting! I enjoyed buying my F 150 at Longmont Ford. Brent was helpfI’ll and knew all the details about my truck making it easy and comfortable to ask question I enjoyed buying my F 150 at Longmont Ford. Brent was helpfI’ll and knew all the details about my truck making it easy and comfortable to ask questions and to purchase. Thank you. More

Purchasing a new vehicle Greg was very helpful and went above and beyond to make sure we were completely satisfied with the purchase of our vehicle! I would highly recommend t Greg was very helpful and went above and beyond to make sure we were completely satisfied with the purchase of our vehicle! I would highly recommend this dealership! More

Easy to work with, great experience Nick and his team were up from, easy to work with, and gave us a fair deal. Would definitely recommend to anyone looking for a new or used vehicle. Nick and his team were up from, easy to work with, and gave us a fair deal. Would definitely recommend to anyone looking for a new or used vehicle. More