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Mike Maroone Ford Longmont
Longmont, CO
2,365 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,365 Reviews of Mike Maroone Ford Longmont
March 11, 2011
I am writing this review,not about an unpleasant experience at the dealership,for the initial experience was pleasant.My unpleasant experience came after they obtained my money,thanked me,and sent m experience at the dealership,for the initial experience was pleasant.My unpleasant experience came after they obtained my money,thanked me,and sent me on my way. I live in Colorado Springs,after dealing with several dealerships here in the Springs and not being able to find the 2010 Ford Escape Limited Edition,at a price point that I would be willing to pay I started looking outside the area.I found one online,the model I was looking for,at Longmont Ford.For what looked like a price I could pay,I called to see if the vehicle was still available,before making the 112 mile drive to Longmont.The person I spoke to on the phone said,They had nine to choose from,so my wife and I made the drive.When we arrived we were introduced to Vico Antillon,He was pleasant to work with.I told him what we were looking to purchase,and the price we were able to pay.After very little negotiating,we settled on a price or $59.13 over,my "out the door"price.It was not until that evening,trying to understand the contract,to my surprise,the "out the door"price when you live in Colorado Springs,and purchase a vehicle in Denver,are not the same as you would get in Colorado Springs.The dealer,in Denver,is not required to collect the city taxes for Colorado Springs.They only are required to collect State tax of 2.9% and a 0.1% RTD tax.In essence,after all the taxes are added up,it will require me to pay $1,007.44 to plate the vehicle.Here in the city of Colorado Springs,we pay city tax of 2.5% in addition to,1.0%El Paso County,1.0%PPRTA.THIS ADDITIONAL 4.5% TAX WAS NOT CLEARLY REPRESENTED AT THE TIME OF THE SALE.I would go as far to say,it was avoided like the plague. It was what came next,that really made the car buying experience with Longmont Ford a VERY unpleasant one.I called them to express my concern for what it would cost me to plate the vehicle.In short,neither the sales person nor the sales manager(who was not willing at all to help satisfy my unpleasant experience,and made it sound as if I were only trying to get him to pay my taxes.)had any intention of rectifying the situation at all.The point of my dissatisfaction is,not the money,but the shady way of hiding the additional tax.I hope in righting a review that I will be able to make people aware,that when purchasing a vehicle out side your city limit,know all of the cost's To sum up,my unpleasant experience with Longmont Ford was "BEING HAD".Hope this helps.JA More
by jashe123
Employees Worked With
Vico Antillon
February 27, 2011
My experience with Longmont Ford was very pleasant, I felt welcome from the start. I was ready for the "hard sell", but didn't get it. My sales person (Vico Antillon)asked a few questions about what I felt welcome from the start. I was ready for the "hard sell", but didn't get it. My sales person (Vico Antillon)asked a few questions about what I was interested in and off we went to take a look at their inventory. After I decided on a car that suited my needs Vico and his manager looked over my trade in and made what I felt was a very reasonable offer that I accepted. After doing all the paper work involved I drove away with what I felt was a very fair deal on the car I wanted. I would recommend Longmont Ford and Vico Antillon highly! More
by dtimes33
Employees Worked With
Vico Antillon, Vico Antillion
February 25, 2011
When I first stepped into Longmont Ford's service department i was impressed with the friendly, professional, and welcoming attitude. When it comes to your maintenance, Longmont Service Team really k department i was impressed with the friendly, professional, and welcoming attitude. When it comes to your maintenance, Longmont Service Team really know their stuff. They try to give you the best deal possible for parts and labor. I have purchased all three of my vehicle from Longmont Ford and even if I hadn't, I would still go their for my service needs. Overall I highly recommend Longmont Ford for your parts or service needs. Thank-you Eli Frick for having Colorado's Best Service Team! Sincerely, Brian Hirak More
by Coyoterun101
Employees Worked With
Eli Frick, Eli Frick
February 25, 2011
My experience with Longmont Ford was quite a surprise to say the least. I have a tendency to be a little cynical, and honestly, I was expecting a barrage of salespersons fighting for the sale, high pressure say the least. I have a tendency to be a little cynical, and honestly, I was expecting a barrage of salespersons fighting for the sale, high pressure sales tactics, and absurd financing based on my credit situation, which is no credit vs. bad credit. From the moment I walked into their showroom, I felt an extremely positive vibe, its as if all my preconceived notions of buying a used car was instantly dispelled and a feeling of confidence and optimism emerged. Once through the door, I was greeted promptly and courteously and asked how I may be helped. This also had a bewildering effect on me as I had to actually request to speak to someone in the sales department rather than the sales cavalry just automatically showing up. Meeting with Special Financing team member Travis Holtman was, in my estimation, the pinnacle of my car buying experience, and the reason I decided to go with Longmont Ford. You know how you can instantly sense upon first meeting someone that they are as honest as a day is long? Enough said. I would recommend Longmont Ford to anyone, unless they are a real jerk, then I'd have to recommend any other. That way I know my peeps at L.F. will be treated with respect, honor and dignity by anyone I send over, exactly the way they treat you! More
by davesabo
Employees Worked With
Travis Holtman
February 24, 2011
I have had a problem trying to purchase a vehicle from other dealerships in the area as my credit scores are somewhat less than steller. However, Travis never stopped trying to get a deal with his financ other dealerships in the area as my credit scores are somewhat less than steller. However, Travis never stopped trying to get a deal with his finance options until he "closed the deal" and got me a loan. Other dealers quite after one try, Travis never did. He was great, and so was everyone else I came in contact with at Longmont Ford. Longmont Ford is now my number one place to purchase a vehicle, and the ONLY place I would recommend to my friends. Thank you, thank you, thank you. More
by czeis
Employees Worked With
Travis Holtman
February 23, 2011
Travis Holtman was extremely helpful in our new car search, from start to finish. There was one issue regarding an included feature and Travis took ownership of the problem and resolved it immediately. search, from start to finish. There was one issue regarding an included feature and Travis took ownership of the problem and resolved it immediately. For that we are very pleased and thankful. They were friendly and respected our time. We felt very comfortable at the dealership. The overall feeling my husband and I had was that everyone there wanted to help. We also didn't feel like we were being taken advantage of. I would definitely recommend Longmont Ford! More
by reeferette
Employees Worked With
travis holtman
February 23, 2011
I have got 2 cars through Longmont Ford and both times I have got 2 cars through Longmont Ford and both times the experience has been good Greg (finance manger) has been great to us keep up the good work I have got 2 cars through Longmont Ford and both times the experience has been good Greg (finance manger) has been great to us keep up the good work longmont Ford I gave this rating becouse each experience was a good experience i would recommend them to anyone More
by 2mckays
Employees Worked With
gery
February 21, 2011
Greg Alore is so great to work with. Longmont Ford is wonderful sponsor for our local high school teams. We are from Silver Creek High School Cheer and Greg helps us to set up a car wash in the spring o wonderful sponsor for our local high school teams. We are from Silver Creek High School Cheer and Greg helps us to set up a car wash in the spring of each year. They also sponsor us to help our local community when we hold a clothing drive and a food drive for the OUR Center. We also worked together recently to hold a toy drive for the Kindness for Kids Christmas Program. Greg and his crew are very knowledgable about their products and are very friendly. I would definitely recommend Longmont Ford for any future car purchases. More
by jtnovara
Employees Worked With
Greg Alore
February 20, 2011
Mick Therkildsen, sold me on a truck. I needed one but wasn't set on buying one here. He really cared about what I was interested in, showed me every option, and did an overall great job on selling me a t wasn't set on buying one here. He really cared about what I was interested in, showed me every option, and did an overall great job on selling me a truck. I would recommend buying a vehicle at Longmont Ford. More
by f2011150
Employees Worked With
Mick Therkildsen
February 19, 2011
Great friendly and helpful salesmen (Mick & Jim). First time in years that vehicle purchase was a pleasure. Travis in financing was great and very helpful and when I had to have something serviced th First time in years that vehicle purchase was a pleasure. Travis in financing was great and very helpful and when I had to have something serviced the next day Chuck in service was very friendly and helpful. Great overall experience and will definitely consider Longmont Ford for my next vehicle service. More
by rkdiefenbach
Employees Worked With
Mick / Jim / Travis / Chuck
