Mike Maroone Ford Longmont

Gary spent the entire day with us, literally 7 hours to ensure that we were in the car that was best far us & also the financing that was best for us. We have less than perfect credit & he took the time to ensure that we were in the car that was best far us & also the financing that was best for us. We have less than perfect credit & he took the time to explain everything to us & went to five different banks to get us the best deal for us & our family. He never once became inpatient with our situation. There were other suv's that we were looking at when we came in & he was honest with us & told us that yes he could probably get us in those but honestly they weren't the best for our situation. Instead he showed us a suv that had just been traded in 3 days before & drove us over to where it was being detailed. It ended up being the perfect car for our family & he spent the next couple of hours getting the best financing for our family. He didn't have to do any of this! Especially the financing part, he could have brought us the 1st or 2nd offer & told us that with or credit that was as good as it was going to get but he went back 5!! times until we were happy. Thanks to Gary we were able to leave that day with a car we are in love with & loan that didn't make us have a panic attack. Gary is a one in a million car dealer & our family will bring our business back to Gary & Longmont Ford for years to come & also recommend everyone we know. More

Vico was willing to take the time to talk to me on the phone and answered all of my questions. I had been shopping for the vehicle I purchased all over Utah, Wyoming and Colorado. Longmont ford had exactl phone and answered all of my questions. I had been shopping for the vehicle I purchased all over Utah, Wyoming and Colorado. Longmont ford had exactly what I was looking for and at a lower price than I had found anywhere else. Even though i live 350 miles away,Vico was willing to hold the truck until i could drive down and check it out. My overall experience was great. Everyone I met was professional and very knowledgeable. I would definately recommend this dealer to my friends and family.:) More

My wife and I did our homework (web surfing) ahead of time so we went out "shopping" to look at 4-5 alternative (SUV) vehicles that would meet our needs (Ford vs Chevy vs Toyota vs Dodge etc). Longmont F time so we went out "shopping" to look at 4-5 alternative (SUV) vehicles that would meet our needs (Ford vs Chevy vs Toyota vs Dodge etc). Longmont Ford happened to be first stop. Our Ford choice was a specific 1 year old Ford Expedition that had all the features we wanted. Vico took us right to the vehicle, was Very knowledgeable about all the features, pointing out good AND bad points, and took us on a test drive. Very professional, very personable, no back-and-forth with some manager about offers and counter offers. They gave us fair value for our trade-in and we were out of there in just a few hours (Took us waiting a little while, while they made us a spare set of keys for our new Expedition.) This has got to be easiest purchase experience for us, so far. Oh, appeared to be lots of alternate selections; although we knew specifically what we came for. More

I had a tune up for 1800.00, they replaced my plugs and wires just for that, so a little over 2 yrs later, I need the same thing done!?! For the same price??? I had to take out a small ccd loan just to pay wires just for that, so a little over 2 yrs later, I need the same thing done!?! For the same price??? I had to take out a small ccd loan just to pay these scammer thieves..... My plugs and wires should not have gone bad in 2 yrs and FORD DEALER LONGMONT should have honored my issue! What a total and complete rip off! More

My wife and I went in about 3 PM with the intention of looking over used Escapes. They had several which were appealing but did not meet our objectives of being late model and 4 cylinder. Mick showed us looking over used Escapes. They had several which were appealing but did not meet our objectives of being late model and 4 cylinder. Mick showed us a 2011 model which had the primary features that we desired. We test drove it but could not come up with a mutually agreeable price. Mick's boss (sorry, cannot remember his name) came up with an lower cost alternative (XLS rather than an XLT). We worked on some cost issues and eventually bought the 2011 XLT. a really sharp car that we both liked. We effeciently finished the deal and was out of there by 7 PM. Mick and his boss treated us respectfully and in a time efficient manner. More

The absolute worst car repair experience I have ever had! I signed off on one service and was charged for extra services that I did not approve and then was not given my keys without paying. I brought the I signed off on one service and was charged for extra services that I did not approve and then was not given my keys without paying. I brought the car in to find out why the turn signal was bad. They ran a transmission check and charged me $110 for it. When I told Josh that the transmission was under warranty at another shop and I already had an appointment there he still charged me for it! More

This was the easiest car deal I have ever done. The whole deal was done in less than two hours from when we walked on the lot. We had not intended to buy that day, we thought we were just looking. Ho whole deal was done in less than two hours from when we walked on the lot. We had not intended to buy that day, we thought we were just looking. However, since we knew we would be buying in the near future, and because the deal was SO GOOD on just the car I wanted, we bought it on the spot. We were treated coureously and respectfully by everyone, especially Joey, and are thrilled with my new car. More

I had a great experience, everyone we met was very nice and experienced, the car was by far in better condition than any I had seen at other dealerships. The carfax for my car were already pulled up on the and experienced, the car was by far in better condition than any I had seen at other dealerships. The carfax for my car were already pulled up on the computer right after my test drive and i feel like everyone was very honest. The financing process seemed to drag on and on but Mick made a great effort to keep us entertained. More

Terrible customer service from the finace people. I found the vehicle I wanted online. Mick and Vico were very helpful over the phone and when I sent my son to test drive. They were very accomadating found the vehicle I wanted online. Mick and Vico were very helpful over the phone and when I sent my son to test drive. They were very accomadating since I was showing up on a sunday. The complaint I have is with the financial people. I wired my money on a Thursday. They were supposed to have the papers ready to sign when I came on Monday. I rode 400 miles form South Dakota on Sunday, spent the night in a motel, Mick picked me up and we were at the dealership at 8 AM on Monday. The finace people were not there yet. No worry, we went through the car features and test drove. They said the finance guy was not going to be there till 9 AM because he had to take his kids to school. I waited in the lobby from 9 AM till 9:45 waiting for the finance guy. When he finally showed up, they told me he still had to print up all of the paperwork. This took another 15 minutes. I thought they could have had all of this printed and ready for me. Sales guys were great. More