Mike Maroone Chevrolet West Palm Beach

The car sat for three weeks before it was looked into. That was completely uncalled for. It was the first service agent who did not do her job. I called thye first service agent a week after I left the That was completely uncalled for. It was the first service agent who did not do her job. I called thye first service agent a week after I left the car off, and asked her to call me if something came up. That deserved one star. After that, I asked for a different service agent. He did his job, communicated well, and saw that the work was done. I got my car back a week later, after parts were ordered. I was happy with him. I was surprised when the car came back with a month's worth of dirt on it. The other GM dealer I worked with in the past would wash the car before it was returned, even if it came in clean. I cared about getting the car back, not about it being clean when I came to pick it up. Others would not like this. One star for Shannon, five stars for Matt. More

I would strongly caution anyone purchasing a vehicle online through here. Once our payment was sent, the "customer service" was over with. We had a couple small issues when our vehicle was delivered and online through here. Once our payment was sent, the "customer service" was over with. We had a couple small issues when our vehicle was delivered and when they do respond it takes several days, and they oftentimes don't respond at all. Some of the responses have been very dismissive and flippant, just blowing us off instead of trying to help us. In the video they sent us of our vehicle they showed a set of floor mats stacked up in the cargo area. Even mentioned "here's your floor mats" in the video. The problem is, the floor mats say Passat on them and we bought a Traverse. They are for a different vehicle. That side was of course facing down in the video so we couldn't see that. Our salesman said "they're being ordered today" but it's been a couple months now. We never received them and they're not even replying to our messages anymore. Another issue, they only sent one of the key fobs. When asked about this I got the "well, it was only traded in with one fob" nonsense. I just read an article about dealerships keeping the 2nd fob to force you to purchase one, sometimes adding up to $1000 to your purchase price. If you don't think this happens, look on marketplace for key fobs. You'll see sellers with dozens of them for sale. They purchase the ones the dealerships don't give you. I did reach out to them once again before leaving this review but again, no response. More

Every member of the team was curtious and professional. A relaxing and enjoyable visit. Awesome staff. A relaxing and enjoyable visit. Awesome staff. More

Was straight up, gave me a fair deal, was quick on the paperwork, without cutting down a forest. Fastest deal I’ve ever done..Andy was straight up with me same with Louie..no hassle, quick and easy.. paperwork, without cutting down a forest. Fastest deal I’ve ever done..Andy was straight up with me same with Louie..no hassle, quick and easy.. More

I worked with Bill Taylor. He was great from the moment we walked in the door until the final transaction. He was great from the moment we walked in the door until the final transaction. More

Staff is very friendly, courteous, professional and communicates via telephone, text and email in professional manner at all times. communicates via telephone, text and email in professional manner at all times. More

Maroone Chevrolet has been my go to dealer for about 8 years now for service and auto purchase. This experience was nothing short of excellent. Thank you! years now for service and auto purchase. This experience was nothing short of excellent. Thank you! More

They had Friendly service and were very helpful when it came to looking to see if my repairs were warranted & repair was quicker than I thought service would be. came to looking to see if my repairs were warranted & repair was quicker than I thought service would be. More

Mike Maroone Chevrolet is my go to shop for maintenance on my newer model Chevy Trax. I appreciate the ease of setting an appointment and getting at info quickly, concisely and in real time. Brian, my Se on my newer model Chevy Trax. I appreciate the ease of setting an appointment and getting at info quickly, concisely and in real time. Brian, my Service advisor is very friendly, professional great to have working on my behalf to get things done. The rest of the staff works well as a team. Keep up the great work! More

I give Mike Maroone a 5 star rating for the GREAT SERVICE I received on my visit .Brian (service rep) did an outstanding job !!!!!! Their new service center and lounge area makes the wait go by quickly, wit I received on my visit .Brian (service rep) did an outstanding job !!!!!! Their new service center and lounge area makes the wait go by quickly, with their assortment of complimentary beverages, and vending machines, as well as the clean, comfortable, and quiet atmosphere. .Great job by all . More