Mike Maroone Chevrolet North

Great place they took real good care of me. I went looming for a used car. Had some issues with my loan but in the end we worked out a deal for a new car and they took care of us. Matt was a real help looming for a used car. Had some issues with my loan but in the end we worked out a deal for a new car and they took care of us. Matt was a real help. More

Great customer service and constant feedback from Jeff. These guys always take care of me and my vehicles. I take all my vehicles here for service. These guys always take care of me and my vehicles. I take all my vehicles here for service. More

Every one was truly professional and donuts were provided. I bought my 01 S-10 from Al Serra and it was a pleasant experience. I don't remember the salesman, but he wad truly and professional. provided. I bought my 01 S-10 from Al Serra and it was a pleasant experience. I don't remember the salesman, but he wad truly and professional. More

Most of the work on my part was done by phone and email. By the time I went to pick up my new car, I spent a little more than an hour in the dealership. This is the kind of experience I get to enjoy as a re By the time I went to pick up my new car, I spent a little more than an hour in the dealership. This is the kind of experience I get to enjoy as a repeat customer of Al Serra--they know what I want and what I don't want. Bill Verosko, my salesman, worked the deal for me based on what I told him I wanted and kept me informed by phone as to the status, and Paul Quintana in Finance had loan docs ready when I walked in to pick up the car. Where else can you get that kind of service? More

Excellent car buying experience for purchasing my Chevy Volt! Price was great and they worked hard to earn my business. I'd buy again from them for my next vehicle purchase. Volt! Price was great and they worked hard to earn my business. I'd buy again from them for my next vehicle purchase. More

Slightly better price than the competition. We did an apples to apples comparison of the exact specs for a customer order with each Chevy dealer and got the quotes. Then we went back to them all for a s apples to apples comparison of the exact specs for a customer order with each Chevy dealer and got the quotes. Then we went back to them all for a second, best and final quote. The others all came down a little but this dealership said they couldn't come down any more and they did all they could up front. I respect that. None of the others got quite down to this price. though after learning we placed the order with Al Serra one of the others did come back (for a third time) and said they would match it and beat it by $75. We have integrity too, and though this other dealer is about a ten minute drive from our home and Al Serra over an hour, we stuck with them as we respected the way they handled the quoting (plus, of course, the good pricing). First Zabrina, then Bill, were really helpful and nice to deal with. Lastly, going through the Finance office was painless and much quicker than I was expecting. I appreciated not having any add-ons pushed on me. More

I brought my 1986 Corvette in due to what appeared to be either out of timing or spark plug mis-assignment. Several tests were run and no problem found and no charge. What other dealership would do that. either out of timing or spark plug mis-assignment. Several tests were run and no problem found and no charge. What other dealership would do that. Made an appointment for my wife's Cadillac STS and had the coolant system flushed and a fog light replaced in a timely manner. Just thought the price to replace a bulb was extensive. Otherwise, couldn't be happier with the service or Jeff Church. I did do a survey a day or two after these services, but apparently it wasn't picked up. Robert G. Pettis More

I was very pleased with Herb's patients and willingness to work with me in getting the right car for us. If I know someone who is looking for a car, or truck, I will likely recommend Herb to th willingness to work with me in getting the right car for us. If I know someone who is looking for a car, or truck, I will likely recommend Herb to them. More

All 3 employees I dealt with were very friendly and professional, even in the heart of price negotiations. This is the 6th new car I've bought, and it's the first time I didn't feel like I had to take professional, even in the heart of price negotiations. This is the 6th new car I've bought, and it's the first time I didn't feel like I had to take a shower after leaving the dealership. More

Terrible customer service. I went in to compare prices with other local dealerships and I guess that is frowned upon with Al Serra? When I want to buy a TV aren't I allowed to check Wal-Mart, Target, and with other local dealerships and I guess that is frowned upon with Al Serra? When I want to buy a TV aren't I allowed to check Wal-Mart, Target, and Best Buy? Apparently not with these guys. Jeff Eberhart got very frustrated when I said I didn't want to buy the truck on the same day that I went to look at them. They didn't even have the truck that I wanted to buy at the dealership, how can that nut expect me to buy a truck that I haven't even sat in? Will not be buying from these guys any time soon. More