Mike Maroone Chevrolet North

So far so good I felt comfortable with sales. It wasn't pushy. And I hate the haggling thing and that was minimal to get where I wanted. They even fixed a bulb for m I felt comfortable with sales. It wasn't pushy. And I hate the haggling thing and that was minimal to get where I wanted. They even fixed a bulb for me next day we didn't know was out. I'm just waiting for second set they promised. I hope hey keep their word. I'd be truly astonished at the dealership then. More

Dylan at Al Serra VW did an exceptional job. Al Serra VW did a great job from repairs to customer service. I was very impressed with Dylan who was the service manager. Not only did they do a gr Al Serra VW did a great job from repairs to customer service. I was very impressed with Dylan who was the service manager. Not only did they do a great job with customer service they also provided a loaner. Overall, very impressed compared to other dealers, will probably buy my next car at this dealership. More

2014 Tiguan repair/maintenance Brought my 14 Tiguan in for oil change and 30,000 maintenance. Also needed to replace fog lamp-which was ordered and installed next day. Daniel did a Brought my 14 Tiguan in for oil change and 30,000 maintenance. Also needed to replace fog lamp-which was ordered and installed next day. Daniel did a service inspection with me and all lights and signals were in working order, but I needed new tires. Something I suspected. Car drives like new after service was completed. Thank you! More

Outstanding Everything was outstanding except they did not have adequate inventory on the ir lot. They did work hard to find a car at a nearby dealership. Pat ( Everything was outstanding except they did not have adequate inventory on the ir lot. They did work hard to find a car at a nearby dealership. Pat (Salesman), Aaron (sales manager), and Paul (Finance) were very efficient and professional and low pressure.. More

Engine Module Update Daniel Bledron was outstanding, and he was able to expedite the process so I didn't have to leave and come back! Very positive experience, and they h Daniel Bledron was outstanding, and he was able to expedite the process so I didn't have to leave and come back! Very positive experience, and they had free donuts and coffee. Enough said! :) More

Additional Fees Watch out for the 2 additional $499 fees (~$1000 extra) not included in the listed price. They were reasonable otherwise; Paul even removed Watch out for the 2 additional $499 fees (~$1000 extra) not included in the listed price. They were reasonable otherwise; Paul even removed one of the $499 fees, even tho we had already signed. More

Brought 2015 Passat in for 10,000 mile service. Friendly, professional and work performed as explained. Wait time was not excessive. Waiting area clean. Will continue to bring my VW to Al Serra for Friendly, professional and work performed as explained. Wait time was not excessive. Waiting area clean. Will continue to bring my VW to Al Serra for service. More

Thank you Tina!!! We purchased a used Beetle from another dealer.. So many issues, but thanks to Tina in the service department she was able to help us get some of our We purchased a used Beetle from another dealer.. So many issues, but thanks to Tina in the service department she was able to help us get some of our work covered.. Her service, expertise, and overall caring demeanor has made us a customer for life! More

Excellent service! Service tech was kind to come out and direct me in getting out of a parking spot when I got parked in. Service was great! Service tech was kind to come out and direct me in getting out of a parking spot when I got parked in. Service was great! More

Great Deal The people listened to us and we ended up with a very good deal that we're happy with. The salesman, manager and finance person were all very good. Th The people listened to us and we ended up with a very good deal that we're happy with. The salesman, manager and finance person were all very good. There were a couple of minor glitches, but a great overall experience. More