Mike Maroone Chevrolet GMC
Longmont, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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As I was cruising downtown my info center flashed a brief message " change oil soon". I did not have an appointment so I decided to do a walk in. Surprised me some, come on in, no problem. In two shakes I wa message " change oil soon". I did not have an appointment so I decided to do a walk in. Surprised me some, come on in, no problem. In two shakes I was out of there with an oil change and tire rotation. Thanks guys for your support More
Joe in the service department was very helpful. We had an issue with our car that took several days to fix. Joe kept us informed all the way. Joe is very courteous, helpful and positive. We had an issue with our car that took several days to fix. Joe kept us informed all the way. Joe is very courteous, helpful and positive. More
Poor Communication. I had to call to find out the status. Tried to sell me a brake job that was not needed. I made an appointment and the did not touch the vehicle for 2 I had to call to find out the status. Tried to sell me a brake job that was not needed. I made an appointment and the did not touch the vehicle for 2 days. What is the point of making an appointment? More
Drove my hummer in for a diagnostic test and they wanted $6,000 to fix something that was brand new. I told them no and when I went to pick up my car it wouldn't start had to have it towed away. It appear $6,000 to fix something that was brand new. I told them no and when I went to pick up my car it wouldn't start had to have it towed away. It appears they sabatoged my vehicle. I had to pay $500.00 to fix what they screwed up. I'm reporting them to the better business bureau. More
Absolutely ridiculous that this dealership automatically charges $1,999 for a "protekt it" package, in addition to the MSRP on a new vehicle. You might want to ask the customer if they want the package ins charges $1,999 for a "protekt it" package, in addition to the MSRP on a new vehicle. You might want to ask the customer if they want the package instead of just adding it to the price. Terrible long-term business decision. Lost customer More
I took my Silverado in for service on 6-29-22, after which they told me I had an oil pan leak. I questioned that since I had not seen any oil on my epoxy garage floor. They showed me a picture of the which they told me I had an oil pan leak. I questioned that since I had not seen any oil on my epoxy garage floor. They showed me a picture of the oil leak where I saw the leak was so slow that it was drying on the pan before it dripped on the ground. The estimated cost to repair was $2400 and they would not honor my bumper-to-bumper warranty that I had purchased with the truck (from another Chevy dealer). Thinking that the estimate was excessive, I took my truck to another Chevy dealer and ask them to check for an oil pan leak. They verified the leak and estimated the cost of repair to be $390, AND they honored my service warranty. I paid only the $100 deductible. $2400 was gouging!!! Maybe it was because my wife took the truck in for service. I don't know who she talked to. More
After giving myself over a week to cool down and write a truly honest review this is about my terrible experience with Kings Longmont location on 2/4/2022. After finding a vehicle I was interested in I test truly honest review this is about my terrible experience with Kings Longmont location on 2/4/2022. After finding a vehicle I was interested in I test drove the truck and decided it was time to talk numbers. The original sales consultant helping me had been called out for the day so I resorted to speaking with Jeremy Butters. I asked for my trade to be assessed and it was immediately. After giving me my trade value I asked for a detailed price breakdown of the truck I was interested in and value of my trade. The paper was printed with my trade value I was told and we started to go over the price breakdown on the new Silverado I was interested in. In the middle of that I had to take a phone call so I excused my self from the sales table took care of my phone call and went back inside. Immediately I noticed the tradevalue I was offered was crossed out and deducted by a few thousand dollars. My frustration rose as I asked questions about my trade being deducted but I was never able to get an answer of why my trade was deducted after the fine print had a number in which was agreed on written in fine print. To give myself a chance to cool down I went to lunch and then came back to the Longmont dealership. Found a different truck that I was interested in and decide that was the vehicle I would purchase. After what I thought was a true breakdown of price written down and after asking very simple questions multiple times such as "what other dealers fees and addons will be added to this price." I eventually found i was mislead. Finally deciding to make the purchase I fulfilled all paperwork from Jeremy and a after paperwork was all said and done minus payment and finance info I was sent to the finance department. Looking at all finance paperwork there was multiple charges and fees that were hidden by the sales consultant Jeremy Butters after I specifically asked for a detailed price breakdown of all charges and fees implemented by GMC and King Gmc. Frustration rose once again and I spoke to the higest authority at the store Steve Rodriguez. Steve was absolutely no help and could not answer any questions. Steve was extremely rude and standoffish. Steve simply couldn't find the words because he knew Jeremy was in the wrong and had made remarks that were untrue about the deal. Only helpful person that I encountered at the Kings Longmont location was sales manager Chris Kemper. Chris was the only person at the store that cared for the stores reputation and completing the sale with both parties being happy about the deal. Both Steve Rodriguez and Jeremy Butters should never be dealt with if you are looking to buy a vehicle in an honest fashion. I would never recommend Kings auto due to their scandalous and unfortunate employees. Before dealing with Kings consider all other options first as this is the absolute worst dealership imaginable. Overall I love my new truck but am very dissatisfied with the quality of people in which I had to deal with in order to get the vehicle. If it wasn't for the absolute need for a new vehicle that day I would have went elsewhere and will never do buisness at kings again. More