
Mike Kelly Chevrolet-Cadillac Inc
Butler, PA
Is this your dealership?
Filter Reviews by Keyword
By Type
39 Reviews of Mike Kelly Chevrolet-Cadillac Inc
Cadillac Service A few years ago I purchased a 2010 Cadillac SRX fully loaded from a dealer near Pittsburgh. A year in the timing belt went, which after further rese A few years ago I purchased a 2010 Cadillac SRX fully loaded from a dealer near Pittsburgh. A year in the timing belt went, which after further research is common for this vehicle. Since Kelly advertises themselves as full Cadillac dealer I contacted them and had my car towed to their dealership. Warranty covered repairs. Took car off the lot, drove 4.3 miles and right in fornt of their dearlership the care totally shut down. Luckily my husband was able to cross RT8 and they had a handful of their mechanics push my car back in the garage. I was provided a rental at this point so 5 days later...with NO CALL from Mike Kellys garage I called to learn that they had the engine block sent to a machine shop without calling me first. Apparently they did not put the timing chain/belt on correctly and totally destroyed my motor. All of this with no communication to the customer!!...It took them 38 DAYS to fix my car. After this it has just been nothing but one thing after another. It is to the point now I don't know if it is the car or the service. I just had it there to have the rear axle serviced - clutch differential clutch replaced - 3 days later - Service light back on. More
Great dealership! Great people!! Just bought a '12 CTS here yesterday, it's a great car and I received an EXTREMELY reasonable rate! Just a great dealership in general, Great people!! Just bought a '12 CTS here yesterday, it's a great car and I received an EXTREMELY reasonable rate! Just a great dealership in general, and very easy going to work with! More
Top notch staff. I came into the dealership with approved financing, Dan O‘Brian worked to get me a better deal financing through their bank. The salesman as well as t I came into the dealership with approved financing, Dan O‘Brian worked to get me a better deal financing through their bank. The salesman as well as the finance manager bent over backwards to make my better deal work and they did. The way they treated me and my family as well as the end result earned my future business and my strong recommendation. More
Great Sales Team Dan O'Brien was great to work with when I was in the market for a new vehicle. I bought a gently used 2011 Chevrolet Camaro and am thrilled with my p Dan O'Brien was great to work with when I was in the market for a new vehicle. I bought a gently used 2011 Chevrolet Camaro and am thrilled with my purchase thus far. More
Excellent Experience The extra time and effort that Lisa Phillips spent with us was appreciated. We are now leasing another outstanding Chevy Traverse. It's a great car to The extra time and effort that Lisa Phillips spent with us was appreciated. We are now leasing another outstanding Chevy Traverse. It's a great car to haul grand kids around! More
Great experience! Just bought my Cadillac CTS. Everybody was helpfull. My salesman, Leroy, was very knowledgeable of the vehicle! He also did a great job of showing Just bought my Cadillac CTS. Everybody was helpfull. My salesman, Leroy, was very knowledgeable of the vehicle! He also did a great job of showing us all about the CTS. We would recommend, if you are looking for a new Cadillac, go to Mike Kelly in Butler, Pa!! Randy M. More
Very knowledgeable and very nice! We went to either buy out our lease or get a new lease. We weren't sure which would be best. Our sales consultant Brent Grenci and the rest of the tea We went to either buy out our lease or get a new lease. We weren't sure which would be best. Our sales consultant Brent Grenci and the rest of the team helped us figure what was best for us. They all were very informative, and patient!! (We had lots of questions!!!). We had a bad experience once with another dealership and went into today very skeptical. We walked out very, very happy! We highly recommend Mike Kelly Automotive!!!! Thank you Brent and the rest of the team!! Best- Tom and Lori from Gibsonia More
Wonderful sales staff - so knowledgable and friendly! I just purchased a new Equinox from Kelly and am very happy with this vehicle! It is the perfect size for my husband and I and still gives us lots of I just purchased a new Equinox from Kelly and am very happy with this vehicle! It is the perfect size for my husband and I and still gives us lots of room. Lisa Phillips was so very helpful and personable and patient in answering all our questions. She helped to make this an enjoyable experience for us. Chaz Diehl was also very helpful and informative as I was filling out the paper work. More
I will return again and again I bought my first new truck off of Kelly and had a great experience then , Now I have just leased a new Colorado. Lisa Phillips was great. She helpe I bought my first new truck off of Kelly and had a great experience then , Now I have just leased a new Colorado. Lisa Phillips was great. She helped me understand the ins and outs of leasing. She was very professional and really informative. Thank You Lisa, for everything. I love my new, ,Colorado. More
Awesome experience Mike Kelly Chevrolet Cadillac Loved it Without question, this was our BEST new car purchase experience ever. We have purchased many new vehicles ove Mike Kelly Chevrolet Cadillac Loved it Without question, this was our BEST new car purchase experience ever. We have purchased many new vehicles over the past 20 years, from several different dealerships in Western PA. Most were larger, "high volume" type dealerships that were more interested in getting you in and out of the door. Our experience with Leroy at Mike Kelly was just the opposite. He was phenomenal to deal with from the very first phone call where we explored vehicle options to the time he handed us over the keys. Chaz from Finance was awesome as well. No high pressure push to purchase additional warranties/coverages, etc. Just good, down to earth people who really want to just do what is right and best for the customer. I cannot speak highly enough of my experience and without question would return to purchase another vehicle from them. Kudos again to Leroy for all of his hard work in getting us the best price and a great new vehicle, and to Chaz for all his hard work in getting us a great finance rate as well. More