Mike Kelly Chevrolet-Cadillac Inc
Butler, PA
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40 Reviews of Mike Kelly Chevrolet-Cadillac Inc
Did best to get me early time I wanted for oil changed. Finished job quickly and returned it to me. Did the courtesy inspection and added air to the tires that I didn't know I needed. Finished job quickly and returned it to me. Did the courtesy inspection and added air to the tires that I didn't know I needed. More
Poor communication. Had my care for two weeks before it was finished after being told it would only take 2-3 days. Got my car back and then it was leaking antifreeze, to Had my care for two weeks before it was finished after being told it would only take 2-3 days. Got my car back and then it was leaking antifreeze, took it back and they charged me $150 to diagnostic it. Refused to fix what they caused now my car is in non working order and will cost alot to fix it. Only 4 years old. I will never go to this dealer again and buy anything or have work done. More
Waked into the dealership and it was very calm and very friendly. Lisa was our salesperson and she let me test drive an Equinox, which is what I was interested in. She and her manager did work on finding m friendly. Lisa was our salesperson and she let me test drive an Equinox, which is what I was interested in. She and her manager did work on finding me a car with the options I wanted since they didn’t have available what I wanted. Many dealerships were very low on their stock so they ordered exactly what options I wanted. I’m very happy with my new Equinox, with Lisa and the entire staff. It was nice not being pressured or feeling I wasn’t important to them. I will return to Mike Kelly Chevrolet-Cadillac, even though there is another Chevrolet dealership closer to me. More
They kept our car for 8 days to only put a new battery in it . We had to leave several messages but they rarely contacted us about what they were doing, if anything. The car sat there for a week, and they it . We had to leave several messages but they rarely contacted us about what they were doing, if anything. The car sat there for a week, and they never offered a rental car or any word of what was going on. Very poor way to handle a business. We will not buy another car there. They used covid and the shortage of parts and short of help as an excuse. How long does it take to return a call and tell you what's up with your car? A week, I guess. It should take less than a half hour to change a battery and hook it up to a monitor to check for any other issues. They do that all the time at advance auto. More

