Mike Juneau's Brookfield Buick GMC - Service Center

Service appointment Very easy to set up appointment. Colin is always very friendly and helpful. Work is always completed when they say. I always feel informed as to recom Very easy to set up appointment. Colin is always very friendly and helpful. Work is always completed when they say. I always feel informed as to recommended service but never feel pressured Nice job again More

Excellent Service! They have excellent service! I got my vehicle in right away, got an answer and got it serviced quickly. They did a great job. Everyone was friendly. They have excellent service! I got my vehicle in right away, got an answer and got it serviced quickly. They did a great job. Everyone was friendly. More

Bad customer service I've had multiple encounters with your service center.. Some positive..but every time I encounter mr. Mike Riley I've had terrible customer service.. I've had multiple encounters with your service center.. Some positive..but every time I encounter mr. Mike Riley I've had terrible customer service.. He seems to always had a ride and condensending attitude and tone...I came in as he and another service agent was helping someone .. Mike finished and said hold on someone will be with me.. He walked out.. Came back took a call then decided to say now I can help.. Call came after I was there... Considering the other rep answered call with customer in front of him and said to caller can I take your number and call back...I think that was the right way.. But even when I asked Mike was he ready for me now.. His reply was that's what I asked..I believe he is rude..I will not deal with him since being treated like that now after multiple times... More

A/C, piping in back, squeaking noise Colin was there waiting when I arrived along with another gentleman. Whom greeted me and I let them know I would return. I also received a text. I ret Colin was there waiting when I arrived along with another gentleman. Whom greeted me and I let them know I would return. I also received a text. I returned a few hours later and they walk me in where SUV was to show me what was going on they explained all services. I thank them for great service. Carolyn More

Great place to buy a car and to service it. Thank you for being such an awesome dealership! We travel all the way from Racine to purchase and service all our cars. We wouldn't go anywhere else Thank you for being such an awesome dealership! We travel all the way from Racine to purchase and service all our cars. We wouldn't go anywhere else. More

Great and speedy I was comfortable and treated with great respect! I was greeted by everyone nicely and felt comfortable during my short wait for a oil change. I was comfortable and treated with great respect! I was greeted by everyone nicely and felt comfortable during my short wait for a oil change. More

Excellent communication and knowledgeable service department they were able to diagnose problem and repair to GMC specifications from the sales department to the service depa and knowledgeable service department they were able to diagnose problem and repair to GMC specifications from the sales department to the service department I would rate my experience 5 Star More

Car fixed right the first time Had my car fixed and returned back to me better than previous condition. Highly trained technicians got the job done right the first time and the work Had my car fixed and returned back to me better than previous condition. Highly trained technicians got the job done right the first time and the work is guaranteed for ss long as i own the car. More

recall fix Took our band new La Crosse in for a manufacturer's recall. Should have asked how long it would take for the computer update. We were there waiting fo Took our band new La Crosse in for a manufacturer's recall. Should have asked how long it would take for the computer update. We were there waiting for about 2 hours. More

Service Writer I am so pleased with my encounters with Colin in the service department that now, I always specifically ask for him whenever I/we require any service I am so pleased with my encounters with Colin in the service department that now, I always specifically ask for him whenever I/we require any service on our vehicles. Colin is a major reason I would return to Mike Juneau in Brookfield for another new vehicle purchase. More