Mike Juneau's Brookfield Buick GMC - Service Center

They took great care of me made sure I got to work on time drove me to work no fee, these small attention to details things go a long way. I look forward to developing a long relationship with the staff. time drove me to work no fee, these small attention to details things go a long way. I look forward to developing a long relationship with the staff. More

Very nice service and was done in one hour like they told me it would be me it would be More

The guys at Mike Juneau GMC were very helpful and figured out what truck I was looking for and helped explain things n features on the truck! out what truck I was looking for and helped explain things n features on the truck! More

Prompt upon arrival. Comfortable waiting area and quick turnaround on scheduled maintenance. Even returned the vehicle washed! Comfortable waiting area and quick turnaround on scheduled maintenance. Even returned the vehicle washed! More

Always a great experience. Friendly, quick service and Always keeping me informed of what is going on Friendly, quick service and Always keeping me informed of what is going on More

They handled the issue professionally and was able to provide service in a timely manner. provide service in a timely manner. More

They kept me informed from the time my vehicle was scheduled for service until the work was completed and ready for pick up. Never had a bad experience. scheduled for service until the work was completed and ready for pick up. Never had a bad experience. More

Very grateful Tim and mechanic(s) diagnosed problem and repairs made Aug. 1 Without appt repairs made Aug. 1 Without appt More

Excellent Customer Service - Service Dept Staff Very helpful Experienced & Professional as always Our GMC Truck was due for 150000 mile service but started noticing unexpected unusual sound on low spee helpful Experienced & Professional as always Our GMC Truck was due for 150000 mile service but started noticing unexpected unusual sound on low speed shifting thought it was transmission fluid which was pale and had been changed early at 80000 miles turned out metal fragments were all over the magnet in bottom of transmission pan - recommendations were to install re-manufactured GM TRANSMISSION pricey but 3 year 100,000 mile warranty helped ease some of the pain and discomfort of the expense… Tim was outstanding as usual in trying to hold down costs but the 3% Dealer add on for using a charge card is not welcome! On top of tariffs and price increases & higher dealer costs - the way the Dealer adds a 3% Service fee on top of tax and all other costs is like piling on ! Very Disappointing and Frustrating! Plus these Dealer fees are excluded from GM Loyalty Rewards! Longtime customers passing multiple dealerships to remain loyal - Well it stings ! Paid what we could by check but may frankly need to reassess our loyalty?? Times & Are Changing not Necessarily for the Better- The Difference USED to Be The Dealer … More

The oil change and rotation was done but I got minimal feedback regarding my inspection and when I requested a paid diagnosis of a transmission fluid leak I was told from a Quick Look that there were nume feedback regarding my inspection and when I requested a paid diagnosis of a transmission fluid leak I was told from a Quick Look that there were numerous oil and transmission leaks so they decided not to diagnose it because they figured it would be too expensive according to the age and mileage of the truck. Needless to say, I was disappointed because if I wanted to know and was willing to pay, it should’ve been done anyway. Once I took it to a different shop, they showed that there was no oil leak and the transmission fluid leaks were identified and fixed by the other shop. I was disappointed to see that a place that I’ve frequented Decided that my problem wasn’t important enough or was too problematic in their opinion to be bothered with. I’m glad other shops don’t have the same opinion as this dealership does because my truck would still be leaking fluid to this day. More