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Mike Juneau's Brookfield Buick GMC
Brookfield, WI
2,484 Reviews
Why should you buy from Mike Juneau's Brookfield Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart as the preferred dealer in Brookfield. Visit us today to discover why we have the best reputation in the Brookfield area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,484 reviews
November 22, 2017
Super happy! Martinis is an awesome sales person, I will continue to buy cars from this dealership in the future. He's one of the nicest people i've had the pleas Martinis is an awesome sales person, I will continue to buy cars from this dealership in the future. He's one of the nicest people i've had the pleasure of meeting. He was very helpful every time i had an issue with my truck. More
by tamhen
Employees Worked With
November 21, 2017
No pressure sales Martinis is an absolute pleasure to work with. He always has a positive attitude and is true to his word. I’m so happy to have met him that I have ref Martinis is an absolute pleasure to work with. He always has a positive attitude and is true to his word. I’m so happy to have met him that I have referred several friends and family members to him and they all agree with my comments! More
by CarrollWR4
November 21, 2017
Great experience I have worked with Martinis at Mike Juneau GMC Buick more than once. There's a reason I return and that reason is Martinis and the amazing customer ca I have worked with Martinis at Mike Juneau GMC Buick more than once. There's a reason I return and that reason is Martinis and the amazing customer care he provides. He adds many personal touches, like hand written notes and pictures, that makes the excitement of getting a new car so much more! More
by JLuedke
November 21, 2017
Why I like and purchase cars from Martinis Friendly, Knowledgeable, Understanding, Helpfull .. Martinis make you feel like family before the sale, during the sale, and after the sale . This i Friendly, Knowledgeable, Understanding, Helpfull .. Martinis make you feel like family before the sale, during the sale, and after the sale . This is why I continue purchasing my cars from Martinis and Brookfield Buick / GMC More
by Manofcars6
November 21, 2017
Service ends when you leave the lot. I had a great sales experience. I purchased my car, and then took it out-of-state as I was leaving for school. Two months later the entire steering wh I had a great sales experience. I purchased my car, and then took it out-of-state as I was leaving for school. Two months later the entire steering wheel was shaking as I was breaking. I took it to a local dealership to have it checked. The rotors were rusted and pitted, they said the car (a certified pre-owned) should never have even left the lot and that the rust came from salt on Wisconsin roads. I bought it in July and then drove it south, where they don't even salt the roads. It cost me $350. Martinis was slow to get back to me. He asked if there was any way I could get it to Wisconsin - the dealership in Georgia told me I couldn't drive it off the lot without it being fixed immediately. Then, Martinis told me Rick Katz would call me to discuss a resolution. He never called me. I sent photos from the local dealership, all the paperwork, the dealership here even advised me to have Rick call them when we talked. He never called. Martinis tried to tell me that the dealership here ripped me off. He said the rotors should have been resurfaced. The dealership here said that this was a cover for the fact the rotors should have been replaced before the car was sold. It has been over five weeks and no one has called me. I filed a complaint with GMC and still have not heard anything. Martinis will give you a great sales experience, and then you will never get help from them again. I was promised repeatedly that I would receive a call, and that a resolution would be found. I had to follow up a dozen times before I even filed a complaint. I was ignored and dismissed. I got the distinct impression that they were just hoping I would go away. Rick Katz has no respect for his customers, he doesnt follow his word and he won't answer his phone or return your calls. I thought I would absolutely be a repeat customer, but I would never give this dealership my business now. The total cost of the repair was under 2% of the total car purchase value. They could have even covered the cost of the proposed resurfacing cost, but they decided to hope I just went away. More
by kellyriordan
November 21, 2017
Forever my salesman! When I first walked in the doors of Brookfield Gmc, Martinis was the first person who greeted me. I am always skeptical about buying a car because of When I first walked in the doors of Brookfield Gmc, Martinis was the first person who greeted me. I am always skeptical about buying a car because of the salespeople but Martinis broke the mold. He was very disarming, informative and helpful. The process of leasing a car was very easy because he did most of the work for me. He's not just a salesperson until the deal is done, he is my go-to person for anything related to my vehicle. He puts me in contact with the best of the best to take care of my truck. When my lease was up, he recommended someone to get a car from. I came back to him 8 months later not only because I missed my truck but I couldn't imagine working with anyone else in this process. A stellar man and salesman. I would (and do) recommend him to anyone looking for a vehicle. More
by SHAWNA24_99
Employees Worked With
November 21, 2017
Renew of Lease The level of service provide at Mike Juneau's Brookfield Buick GMC is exceptional. Martinis Hughes goes above and beyond for his customers! I was at t The level of service provide at Mike Juneau's Brookfield Buick GMC is exceptional. Martinis Hughes goes above and beyond for his customers! I was at the end of my lease agreement and had recently had a baby. Martinis was able to take care of everything for me so I didn't have to bring my new baby out of the house. He brought the new vehicle I was looking at to my house and showed me all the features! I recommend Martinis to all my family and friends! More
by Jhenry6477
Employees Worked With
November 21, 2017
Martinis is great! Martinis is great to work with! He listened to what we wanted and made the whole experience painless. It's great to go somewhere and be treated like Martinis is great to work with! He listened to what we wanted and made the whole experience painless. It's great to go somewhere and be treated like family! More
by Taormina5
Employees Worked With
November 21, 2017
More than a salesman...more like concierge! Martinis has gone above and beyond to provide great customer service! His assistance didn't end when the ink dried, he checks on with me occasionally Martinis has gone above and beyond to provide great customer service! His assistance didn't end when the ink dried, he checks on with me occasionally and has scheduled all of my service appointments...even has gone as far as taking my Acadia in for me More
by jasminem82
Employees Worked With
November 20, 2017
Honest + Couteous We have bought 3 cars from Martinis. Each time, we were always treated with courtesy and respect. Never rushed or pushed to " close the deal" I truly We have bought 3 cars from Martinis. Each time, we were always treated with courtesy and respect. Never rushed or pushed to " close the deal" I truly believe Martinis cares for his clients, and works hard to get his customers the best deal possible. More
by GMC owner
Employees Worked With
