Mike Haggerty Buick GMC | Page 5

Terrible Experience I wanted to purchase a 2015 Yukon Denali at this dealership. A salesman tried working a deal with me and we were only 3 or 4 hundred dollars apart. He I wanted to purchase a 2015 Yukon Denali at this dealership. A salesman tried working a deal with me and we were only 3 or 4 hundred dollars apart. He went to his manager to resolve the issue and make the deal. The manager, who had been working with us on this deal, changed his mine and refused to sell the vehicle near that price. He raised the price $4000.00. Before leaving another manager promised to call me the next day with a solution. He never did call. This was the second time that I came to this dealership. Both times they lied to get me into the dealership, by stating that they had the car in stock that I wanted, but did not. Then they negotiated in BAD faith. This was a waste of my time and a terrible experience. A lot of promises and lies. I purchased the vehicle at different dealership and it was a pleasant experience. More

Great Staff - Fast sale I recently purchased my 2015 Buick enclave from Mike Haggerty Buick GMC. It was a great experience. We didn't arrive until 6:30 pm on a Friday evening I recently purchased my 2015 Buick enclave from Mike Haggerty Buick GMC. It was a great experience. We didn't arrive until 6:30 pm on a Friday evening. The sales man greeted us at the door and asked questions about what we were looking for. I had done my research on vehicles and had a specific car in mind and all I needed to do was test drive the particular car I was going to purchase to seal the deal. Rob took me on the test drive and went through the features and benefits of the vehicle I was looking to purchase as well as all of the perks of buying new. I then returned to the dealership and worked with the Sales manager and the Financial manager to review offers, trade in, downpayment and financing to get the vehicle in the price range I was looking to spend. We were able to come to an agreement in less than 30 minutes and by the time it took me to walk from the salesman's desk to the financial manager's office the loan process was complete. We were out of the dealership by 8:30 that night with a new car. I am very pleased with the process. I didn't feel pressured at any point and the sales team listened to my needs and got me as close to my requested monthly payment as we could get. I recommend this dealership and advise people to shop on a friday night it's quiet and you won't have to wait., More

Out of State Buyers Beware Buyers beware. I will not verbally bash this dealer only state factual information. This was the worst experience I have EVER encountered with a dea Buyers beware. I will not verbally bash this dealer only state factual information. This was the worst experience I have EVER encountered with a dealer. We worked with the Haggerty Group for over two weeks and still ended up without a car even after a buyers order was issued by Mike Haggerty dealership. The auto was basically sold out from underneath of us. We had even paid for a flight to pick up the auto and the dealership agreed to pick my husband up from the airport. As we were finalizing loan paperwork with our lender the dealer calls to say the car had been sold! Shame on you Mike Haggerty Buick GMC, shame on you! You entered a contract with us and broke that contract. Not to mention caused us a loss of $203.00 for a flight that you were well aware we had booked and even agreed to pick my husband up the next morning. I am sure local buyers are in a much better position in regards to using this dealer, but anyone thinking about traveling to make the purchase I would urge you to be cautious. More

Not living up to their word I told the young lady on the phone the night before I went in my credit issues and was told that I could be taking care of. The next day I went in, I I told the young lady on the phone the night before I went in my credit issues and was told that I could be taking care of. The next day I went in, I walked in telling the Sales Rep and a manager again my situation. I was told no problem we can take care of you. Then I was told hours later, they couldn't wasting my time. Then I received a call and I told that gentleman how upset I was and I was told let him look into it and see what he could do. I never heard anything. More

Great customer service Manager and salesman where very friendly and professional. Didn't offer me a car that I didn't want or could not afford. Very positive people and wou Manager and salesman where very friendly and professional. Didn't offer me a car that I didn't want or could not afford. Very positive people and would recommend people to this dealership More

My New Car It was a very friendly and helpful experience. Every one was so helpful. They all made me feel at home. Vince was great in helping me find the car I w It was a very friendly and helpful experience. Every one was so helpful. They all made me feel at home. Vince was great in helping me find the car I wanted even when I was not sure what I was looking for. Thanks! More

Did not have a pleasant buying experience. Would never recommend anyone to buy a car from here. I can't wait to be done with this place. I will be driving to another gmc dealership to continue my maintena recommend anyone to buy a car from here. I can't wait to be done with this place. I will be driving to another gmc dealership to continue my maintenance on car. More

I would and HAVE introduced several family members,friends and neighbors to Mike Haggerty Buick-GMAC particularly for the outstanding customer service within the sales department as well as t members,friends and neighbors to Mike Haggerty Buick-GMAC particularly for the outstanding customer service within the sales department as well as the service department. As this is my third purchase with this dealership, I continue my relationship with this organization as a result of the premier service. It is a pleasure to have consistent and reliable experiences. More

My experience was wonderful. The staff was very friendly and informative. They took the time to answer all of my questions and explain in detail what I needed to know. I would definitely come back and ref and informative. They took the time to answer all of my questions and explain in detail what I needed to know. I would definitely come back and refer others. More

I was pleased with the overall customer service at Haggerty. I was impressed with the financial breakdown that my salesman explained and trade in incentives that were available to me. The only negativ Haggerty. I was impressed with the financial breakdown that my salesman explained and trade in incentives that were available to me. The only negative thing I have to speak of was the fact that I was sold my 2013 Acadia on an empty tank of gas. I immediately had to go to the gas station across the street from the dealership to put gas in my car with temperatures as low as they are. My salesman tried to apologize for the coarse explanation that I was given by another Haggerty employee. Gabe and Joseph both stopped me from not going through the the sale. The customer service from the both of them weighed out over another employee lacking in customer service skills department. More