Mike Erdman Nissan

I recently purchased a used 2022 Toyota Camry with 7,700 miles on it from this dealership. My salesman was Jim Novak and he was great--very attentive and personable. Although some members of management d miles on it from this dealership. My salesman was Jim Novak and he was great--very attentive and personable. Although some members of management did not provide great customer service during and after my buying process, in the end an issue I had was taken care of by the General Manager, Mike Farrell and I can not thank Mike enough for doing the right thing, I also want to give a great thank you to Danielle ( I can't remember her last name) who took care of me when having to go back to the dealership to get my issue taken care of and my salesman Jim was not working that day. I would like to acknowledge Zack in Finance. He was very friendly and easy to talk to and explained everything with ease. I do recommend going to see Jim or Danielle to purchase your next vehicle. More

do NOT buy or sell here. They take advantage of older people. They overpriced a 6 year old vehicle for my 81 year old parents, who didn't know how to compare prices online. M They take advantage of older people. They overpriced a 6 year old vehicle for my 81 year old parents, who didn't know how to compare prices online. My parents put $5,000 down and made every payment on time. When my father died 9 months later, they wouldn't offer enough to even cover the remaining loan. More

been going to Mike Erdman Nissan for all of my trade in and I haven’t come across any issues. the sales and finance teams are knowledgeable on the vehicles and is always treating me with kindness, honesty, and I haven’t come across any issues. the sales and finance teams are knowledgeable on the vehicles and is always treating me with kindness, honesty, and respect. always a pleasure working with them. More

Bought a 2016 Nissan Altima. Erdman sold us the car with a plug in one of the tires. Spent the next month constantly filling the tire every time it came up on the screen as "low Erdman sold us the car with a plug in one of the tires. Spent the next month constantly filling the tire every time it came up on the screen as "low air". Turs out, it has a PLUG in the tire. Is it legal to sell a car, even used, with a plug in one of the tires ??? They would NOT honor anything warranty wise, to replace the tire. Over $250 to replace it !!! CHECK EVERYTHING when you buy here!! More

My recent car purchase at Mike Erdman was a great experience! My sales consultant Chris Compton did an excellent job, was very knowledgeable about the vehicles, very professional I would highly recom experience! My sales consultant Chris Compton did an excellent job, was very knowledgeable about the vehicles, very professional I would highly recommend him. More

Worst customer service ever. They like to sell you all kinds of extras when you purchase a vehicle then don’t allow you to use the service they sold you. Do not buy from these cr They like to sell you all kinds of extras when you purchase a vehicle then don’t allow you to use the service they sold you. Do not buy from these crooked con artists. More

I came in for service, with my NV2500 Ice Cream Truck. I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would show it to them. I would have hoped they would have made an adjustment. I sell to dozens of dealerships so I started to sell to the employees that wanted Ice cream. The next week or two when I came in I was met by a very rude individual asking if I had permission by Mr. Erdman to sell ice cream. I explained no I have never need to ask for permission to sell to any organization nor did any vendor in the 40+ years that I previously worked in that industry. Very rudely I was asked to leave. Needless to say, I would never do business with a company that not only screws you. On top of that wouldn't want to have you do business with them! I don't know who the individual was but I was told to call in to the GM Mike Farrell, I did and left a message but was never called back so I am assuming it was him, that through me out of the dealership parking lot. Sucks because this is the most convenient dealership to me. More

Another awesome visit to Mike Erdman Nissan's service center! Besides a super fast oil change, the staff is always very upbeat and friendly, and they go out of their way to make sure the customer is more center! Besides a super fast oil change, the staff is always very upbeat and friendly, and they go out of their way to make sure the customer is more than satisfied. Special thanks to Christopher Compton, Jerry Glotz and Eddie Liquori for another wonderful experience. More

Totally got screwed on my Nissan Frontier. Bought it two weeks ago for 16999. They said they would give me 8000 for it yesterday when trying to trade it in for a new one. What a joke. Beware. Bought it two weeks ago for 16999. They said they would give me 8000 for it yesterday when trying to trade it in for a new one. What a joke. Beware. More

At 1st I had no problem with Nissan n I like my car but the service center I've had multiple issues. This right here tops the cake though, I had my car serviced n they put air in my tire well the next time the service center I've had multiple issues. This right here tops the cake though, I had my car serviced n they put air in my tire well the next time I went to fill my tires up I noticed 1) my caps were gone this has happened multiple times 🤦🏾‍♀️ but then I also noticed in the price of the tire where you fill it up something was broken off in there. Ok fine I call them n let them know they tell me to come in & they'd take care of it. Hmph well they lied cause here I am again back at nissan with the same Problem they told me that they fixed & guess what all my caps were missing again SMH 😔 I'm so disappointed in Nissan I expect the same service as anyone else not Feeling as I've been lied to n my time n gas wasted. More