Mike Erdman Nissan
Cocoa, FL
By Type
239 Reviews of Mike Erdman Nissan
Outstanding Customer Service From the moment I drove on the lot, someone came to me immediately. They listened to what I said, were very professional, EXCELLENT customer service. From the moment I drove on the lot, someone came to me immediately. They listened to what I said, were very professional, EXCELLENT customer service. More
NEVER LEASE A VEHICLE HERE. USED CAR SALESMEN TACTICS AND THEY HIT YOU ON THE BACKSIDE WITH A BILL WHEN YOU RETURN THE LEASE EVEN THOUGH THE CAR IS IN PERFECT CONDITION. THEY HIT YOU ON THE BACKSIDE WITH A BILL WHEN YOU RETURN THE LEASE EVEN THOUGH THE CAR IS IN PERFECT CONDITION. More
Excellent ,friendly service is the reason I bought a Nissan. I owned a Cadillac for several years that they serviced.. I changed brands to a Nissan because. Could have it serviced at Mike Erdman as wel Nissan. I owned a Cadillac for several years that they serviced.. I changed brands to a Nissan because. Could have it serviced at Mike Erdman as well. In my 40 years of purchasing cars, I have never been treated as well as I haven't Mike Erdman's . Vickie and And her manager Kelly are the reason I bought my Nissan, thanks to the both of you. Your customer for life, Bob More
I’ve bought my last five cars from Mike Erdman Nissan. I’ve always had them service my vehicle when due for maintenance. I’ve had body shop work done there as well. The estimates are accurate or less th I’ve always had them service my vehicle when due for maintenance. I’ve had body shop work done there as well. The estimates are accurate or less than the actual bill. The job is always done on time and they fix it right the first time. They guarantee the work. The shop is clean and presentable. They offer a ride to work or wherever you need to go while work is being done. They have a comfortable, pleasant, clean waiting area. Billy Stephens is the one I see before I turn my car over to the mechanics. Mr. Stephens is loyal to the customer and is an asset to Mike Erdman as he consistently demonstrates actions, manners, conduct and performance consistent with the Mike Erdman’s values. I don’t have one negative thing to say about this team. More
Customer service was good but the quality of work on the car repair was not right cuz I had to being the car back in 3 more time. Each time it was something different that was causing the breaks to lock up. car repair was not right cuz I had to being the car back in 3 more time. Each time it was something different that was causing the breaks to lock up. The price for the work so very high. I went there one more to see if they can fix the same problem and again it was another reason why. So I took the car to a place I can trust (Cooper Tirers). They told me that everything that Mike Erdman cars service told me didn't needed any work on. So I'm thinking that all the services that they worked on my car was to make them moneys. I'm very disappointed in their services. Never will I recommend them to anyone or have anymore businesses with Mike Erdman!! More
Kelly and Billy turned an unfavorable situation into a positive one for our family. We appreciate their friendly attitudes and helpful service. They worked hard on our behalf and were a blessing to us. Wh positive one for our family. We appreciate their friendly attitudes and helpful service. They worked hard on our behalf and were a blessing to us. When we need service in the future we will remember the care and concern they had for us. Thank you so much! More
I rated price as good because, in this day and time, price is never low enough. However, I always get great service and I appreciate Billy's attention to fixing my vehicle problems. price is never low enough. However, I always get great service and I appreciate Billy's attention to fixing my vehicle problems. More
Servie department very organized, attentive, and on-point with customer service. It had been a while since my last visit. It was nice to see the new customer service area moved to the POS (point of service). with customer service. It had been a while since my last visit. It was nice to see the new customer service area moved to the POS (point of service). Thank you! Audrey McDonald More
I have always had a very good experience at the Mike Erdman Nissan Dealership and Body Shop in Merritt Island, FL every time I have been there. All the personnel are very profession, courteous and will Erdman Nissan Dealership and Body Shop in Merritt Island, FL every time I have been there. All the personnel are very profession, courteous and willing to assist and answer my questions. More
We have purchased cars from Mike Erdman Nissan for 10 years and have always received excellent service from all departments. We would highly recommend them. years and have always received excellent service from all departments. We would highly recommend them. More