Mike Castrucci Chrysler Jeep Dodge Ram

Best CDJR dealership in town. They have a large selection of new and used vehicles to choose from. They have a large selection of new and used vehicles to choose from. More

I had service performed at Mike Castrucci CDJR of Cincinnati, OH on a 2017 Jeep Wrangler JK Sahara 2-door that I had purchased from Mike Castrucci Ford Lincoln in Alexandria, KY on 08/24/2024. The ve Cincinnati, OH on a 2017 Jeep Wrangler JK Sahara 2-door that I had purchased from Mike Castrucci Ford Lincoln in Alexandria, KY on 08/24/2024. The vehicle was transferred from Alexandria to Cincinnati for Air Conditioner service. Sammy Castrucci keep me informed on the progress of all the repairs that were being performed. when the service was completed Sammy Castrucci had the vehicle delivered to my home in Indiana. I want to commend Sammy and all of the service department staff for going above and beyond, great customer service!! More

I had my eye on a car I saw on their website. I was in and out in less than 3 hours (that includes my 30-minute test drive and looking over the car)! The salesmen and financing crew were outstan I was in and out in less than 3 hours (that includes my 30-minute test drive and looking over the car)! The salesmen and financing crew were outstanding. Also got more than asking on my trade in. More

We bought a 2017 Ford F-150 with 55K miles. We had $800 of repairs in the first month. I contacted our sales person, Tayron, he did not return my call. I called the dealership and had to leave We had $800 of repairs in the first month. I contacted our sales person, Tayron, he did not return my call. I called the dealership and had to leave a message with the used car sales manager, who also did not return my call. I finally called and demanded to talk to someone. I was told sales manager would call me back, he did not, but Tayron did. I sent Tayron receipts he said I would be reimbursed for the repairs within 10 business days. It has been a month and a half. NO REIMBURSEMENT AND NO ONE WILL RETURN MY CALLS OR TEXTS. More

I.made an offer on a vehicle told me it was mine when I was to receive it was told it had sold sold me a small.vsr that was in neef of repair same price?I did not like the way things were handled was to receive it was told it had sold sold me a small.vsr that was in neef of repair same price?I did not like the way things were handled More

No one ever got back to me I’m starting to think all these car thing’s are just scams no one ever get back with me on any of them lollol waste of time so far these car thing’s are just scams no one ever get back with me on any of them lollol waste of time so far More

Called ahead to see if they could meet my needs to make a deal. They called back and said they could, and for me to come down. I did and found out that they not only couldn’t meet my payment need, but it was deal. They called back and said they could, and for me to come down. I did and found out that they not only couldn’t meet my payment need, but it was double the payment need I had. My time is valuable to me and I did not want to drive to the dealership, spend my evening to find out it was a waste of time. Also the sales manager was very Arrogant! As if I was stupid and didn’t know how things work. That’s why I called ahead, because I knew how things work! More