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Mike Castrucci Chevrolet Sales, INC. - Service Center

Milford, OH

3.6
45 Reviews

45 Reviews of Mike Castrucci Chevrolet Sales, INC. - Service Center

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September 20, 2022

Thanks to Gary and Ryan on the sale of my fifth car in two years easy to work with Meets your needs and helps get you in the car you want More

by Johnharvill52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 22, 2022 -

Mike Castrucci Chevrolet Sales, INC. responded

Thank you so much for sharing your buying experience, John! Congratulations on your new car! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

August 07, 2022

They were Very patient with me, made sure they were able to answer every question I had even educate me about some things I didn’t know for being a first car owner very nice folks to talk business with than More

by Keizyiah.davis2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Rege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mike Castrucci Chevrolet Sales, INC. responded

Thanks for leaving us a 5-star review! Your loyalty means a lot to us and we hope to continue to serve you well in the future.

November 03, 2021

This dealership is a joke. I wouldn’t recommend this place to my worst enemy More

by Jeffrpage1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Nov 04, 2021 -

Mike Castrucci Chevrolet Sales, INC. responded

On behalf of our dealership, we sincerely thank you for taking the time to write about your experience, Jeff. Please know that your business is not taken for granted. We greatly appreciate your business and the opportunity to serve you. We look forward to gaining your support in the future. 

July 22, 2020

All They Care About is Getting Your Money. I will highly recommend you avoid this dealership and I’m sure they are expecting this review and based off the way the treated me, sure they don’t ca More

by Brian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Paul Keller, John Castrucci
Jul 23, 2020 -

Mike Castrucci Chevrolet Sales, INC. responded

It is disappointing to hear that you were not able to rely on our service team to keep your used vehicle running well. Our goal is keep our customers' vehicles operating at peak performance, no matter if the model is new or pre-owned. If you continue to experience issues with your truck, we will be happy to service it as needed. We hope you give us a chance to regain your patronage.

September 21, 2019

Scam artists! Stay far away especially trade ins with them Was called and asked to bring my car in for appraisal. Total scam artists! Offered me 3k on a car that Kelly BB for 11k! Stay far far away regarding t More

by Castruccisucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
September 04, 2019

Zero stars I have been driving and buying cars for over 40 years. Service center is the worst. Dropped off for scheduled oil change. All 4 black polo shirt men i More

by Karyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Castrucci
August 05, 2018

Quick to make a sale So far the service department has been a disaster. It has taken over 8 months just to get a replacement mirror. The lies we have been told on even the More

by Ben8100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler gross
December 25, 2017

Service department Waited 3 hours, then was told there was a charge for a problem service caused. Gentleman had a attitude after I said I wasn't paying, snatched the wor More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown (tall white hair gentleman behind the service counter)
March 24, 2017

Slow Service Center I had an appointment and my oil change took two hours. They said it was because they were looking the car over for other issues. Then tried to sell More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Castrucci
August 13, 2014

good job Rebecca rush is a friendly knowledgible service writer, who was pleasant and made the dealer service what I expect for my vehicle ,nothing more to add More

by clifforddperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rebecca rush
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