Mike Carpino Ford Inc.

The Dealer was great The dealer finished the repairs ahead of theo estimated time and their customer service is terrific. I only wish I could say the same about Ford Mot The dealer finished the repairs ahead of theo estimated time and their customer service is terrific. I only wish I could say the same about Ford Motor Company, my F250 had less than 60,000 miles on it but the five year warranty had expired by 12 days. I contacted Ford on the customer service line, but the person said that my warranty had expired and there was no grace period. Let me be clear here. I have purchased many new Fords in the last 25 years. 1991 Ford Explorer, 1995 Eddie Bauer Ford Explorer, 1997 Eddie Bauer Ford Expidetion, 2000 Ford F250, 2009 Ford F250, 2014 F250 Power Stroke. I will never buy another Ford. The customer service Rep was very dismissive of my request. I did not expect Ford to pay for the whole repair cost, just part of it would have made me happy. More

F-350 4-wheel-drive noise. I thought it would need a new gear box ,but it only needed a hub bearing and some new U-joints. They fixed what was needed , only what was needed , an I thought it would need a new gear box ,but it only needed a hub bearing and some new U-joints. They fixed what was needed , only what was needed , and nothing but what was needed . Even had the drive shaft balanced.Can't beat that for a shop . More

It was great as always Any time we have went into Mike Carpino Ford we have had excellent customer service. We don’t shop at any other dealerships! Robbie, Chet , and Jay Any time we have went into Mike Carpino Ford we have had excellent customer service. We don’t shop at any other dealerships! Robbie, Chet , and Jay in the service area knows our names and always ready to help. More

Good, friendly and professional We made a request of Robbie Carpino for a specific car and they searched until they acquired the perfect car for us. The paper work went very smoothly We made a request of Robbie Carpino for a specific car and they searched until they acquired the perfect car for us. The paper work went very smoothly, thanks Chet. We have used the service department for many years and are very pleased with their work. More

Worked hard to satisfy our needs in purchasing a vehicle. Robbie Carpino, went above and beyond to get what we wanted in a vehicle and yet never pressured us in to a hasty decision. When we went to do the pa Robbie Carpino, went above and beyond to get what we wanted in a vehicle and yet never pressured us in to a hasty decision. When we went to do the paperwork, per prior purchases elsewhere we were expecting at least an hour to close the deal. Fifteen minutes and Robbie was handing over the keys. I actually ask him if we were really done with the paperwork. Enjoyed what usually is a real pain for me. More

Good experience We drove 3hrs to Mike Carpino Ford to purchase a 2010 Ford Rangers. The staff was great, not pushy at all and would highly recommend this dealership. We drove 3hrs to Mike Carpino Ford to purchase a 2010 Ford Rangers. The staff was great, not pushy at all and would highly recommend this dealership. More