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Mike Bass Ford - Service Center

Sheffield Village, OH

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59 Reviews

59 Reviews of Mike Bass Ford - Service Center

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August 18, 2021

Excellent service, knowledgeable, friendly customer service on time service thanks More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Pruchnicki
August 10, 2021

Very pleased with the service department. Truck was repaired and returned on time. Woman at the desk was great! She helped us redeem rewards points, which dramatically reduced our final bill. More

by Mjengle36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
July 11, 2021

Not a great dealership. No one there to help you. Got used vehicle from them and useless warranty. They just want to keep charging the customer but not fix the problem. More

by catever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Sliman
May 11, 2021

love the service people at mike bass.especially tony. love the service people at mike bass. especially tony. they always seems glad to see me i like being able to schedule my oil changes so i do not h More

by nbevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony
April 15, 2021

the work was done as scheduled and in a very efficient manner. all the staff involved were very friendly and answered my questions so I understood what was being done. recommend this dealership to every More

by primmerlouis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Ridneur, Tyler Fedor
April 10, 2021

The repairs seems to be good so far. Can’t really check the trans fluid and hasn’t been hot enough for the air conditioner yet. Hopefully the gas mileage will be better with the tune up. More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
January 25, 2021

The quick lane is the best around period. Toney and his crew are always looking out for their customers. They are fun to be around and give great advice. More

by dobrenovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toney
January 04, 2021

I had to bring our 2020 Ford Escape Hybrid in for 2 recalls and an oil change and everything was taken care of very well. More

by hooper64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Houska
December 29, 2020

Always treated with respect and kindness!!! Great quick service!! Felt very comfortable in the waiting area spacious and very clean!!! Appointments couldn’t be any better in and out!!! More

by Kubbies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know any
December 29, 2020

With mike bass Ford express lane they are very reasonable with cost of repairs and use quality parts when installing, as well they get the job done within time. More

by Scott_tylicki
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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