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Mike Anderson Chevrolet of Merrillville - Service Center
Merrillville, IN
35 Reviews
35 Reviews of Mike Anderson Chevrolet of Merrillville - Service Center
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May 31, 2015
Service I tried to get my 2011 Silverado in for an immediate check on my engine light and the engine is running rough at idle. They cannot accommodate. They I tried to get my 2011 Silverado in for an immediate check on my engine light and the engine is running rough at idle. They cannot accommodate. They are too busy to look at it right away. I feel if they do not try to take care of the customers who return year after year to purchase vehicles they will lose their base. More
by icumanrn
Employees Worked With
someone scheduling appointments
March 12, 2015
Worst dealership EVER DO NOT PURCHASE FROM THEM. Purchased a new Camaro from them last year. Took it in to have the remote start installed. Was told the car would be ready DO NOT PURCHASE FROM THEM. Purchased a new Camaro from them last year. Took it in to have the remote start installed. Was told the car would be ready at this time. Guess what didn't make the delivery time. Ok I'll give you one. Took the car back in for oil change which was part of purchasing the vehicle. Treated like garbage and the service writer was rude. Fast forward to the next oil change. Wife took the car in. Service writer treated wife badly and made a couple remarks to her. I went in the next day to talk to said service writer about the way he treated my wife. If I wouldn't have went to jail I'd have smacked him like his momma should have. Will never purchase from them again. Recommended to fellow workers and everyone I know not to go. More
by Breeze
Employees Worked With
Rob Henderson
January 16, 2014
Joe was an exceptional greeter and one the the most personable people I have ever met. He apologived for any delays ad made sure I stayed informed while I waited. He spent extra time talking and making personable people I have ever met. He apologived for any delays ad made sure I stayed informed while I waited. He spent extra time talking and making my wait go by quicker with stories of his selling and service experience. he is an exceptional employee! After him I was handed off to Willie who was just as willing to talk and explain the wait and what was done to my car and aht additional work and costs were involved. Both are great assets to the Mike Anderson team! More
by rldahm
Employees Worked With
Joe Ledbetter, willie Lindsay
February 08, 2012
We were very satisfied with our service . We were even able to take care of our business there and make it back home before our company arrived . able to take care of our business there and make it back home before our company arrived . More
by tactical13
Employees Worked With
Kerry Triplett, Kerry Triplett
November 03, 2011
Lisa is always super-helpful when I get my car serviced. Recently, she and Kerry Triplett went above and beyond to get my car repaired, due to a factory-flawed part. I truly appreciate the special service Recently, she and Kerry Triplett went above and beyond to get my car repaired, due to a factory-flawed part. I truly appreciate the special service I receive by both Lisa and Kerry. It is because of the two of them that I will continue to give Mike Anderson my business. I have sent several family members and friends to Mike Anderson to purchase their vehicles, and have them serviced. Great work, girls. More
by tsguerrero
Employees Worked With
Lisa Short
October 28, 2011
Excellent, very thorough service. I was very impressed with everyone who I came in contact. No offense or disrespect to the previous owner, but this place is TEN TIMES BETTER now than it was back in 2001 with everyone who I came in contact. No offense or disrespect to the previous owner, but this place is TEN TIMES BETTER now than it was back in 2001, 2002. The look, the customer service, everything. I had fog lights installed on a 1995 Saturn SC2 Coupe, and Dan and Kevin in parts were absolutely exceptional in advising me what to have installed, and what not to have installed. I returned my original after-market fog lights based on their advice, and I am glad I did. Then Rick Kritlow was very sharp and professional with me, and the Greeter in Customer Service, Cathy, had such a warm and pleasant personality. I was just totally impressed with everyone at the dealership. Five star service all the way. Alan C. Gary, IN More
by ModeOne4Ever
Employees Worked With
Rick Kritlow, Dan Fuller, Cathy (Service Greeter) and Kevin (Tall Guy in Parts)
October 25, 2011
Good Service, I would definitely rec. your dealership to family and friends. I am just waiting for my son to graduate so he can get his new car with you. family and friends. I am just waiting for my son to graduate so he can get his new car with you. More
by Ladycee40
Employees Worked With
Jason
October 22, 2011
I was a loyal Saturn owner; over the last 20 years I bought three Saturns, one Chevy and one Oldsmobile and had all of the serviced at the Saturn dealership. When GM closed Saturn down I really wondered bought three Saturns, one Chevy and one Oldsmobile and had all of the serviced at the Saturn dealership. When GM closed Saturn down I really wondered if I could find a dealer / service center that treated me as well as Saturn had. I was very pleasantly surprised to find that Mike Anderson not only equalled but has surpassed my experience with Saturn. The salesman at Mike Anderson, Paul Ong, did a great job making the buying of my new Malibu a great experience. The Service Department has been over-the-top professional and friendly. With Mike Anderson we have found our new long term car service center. We will take all our Saturns and Chevy's there from now on. Dr. Kevin D. Zuber More
by Kevin D Zuber
Employees Worked With
Paul Ong
July 28, 2011
I am very happy with the service i have received . They are very nice and helpful with all my questions.I have been there multiply times and was treated like a valued customer. are very nice and helpful with all my questions.I have been there multiply times and was treated like a valued customer. More
by stansilfamily
Employees Worked With
graci and jeff goss
