Mike Anderson Chevrolet of Chicago

treated well good visit. I bought a car, a new car, a Malibu, a 2017 Malibu. Mr Fakhoury is a gentleman and a competent sales person who represents well your de good visit. I bought a car, a new car, a Malibu, a 2017 Malibu. Mr Fakhoury is a gentleman and a competent sales person who represents well your dealership. More

Great Experience We visited this dealership near Six Corners the first week of December, we came back and we're disappointed to learn that the general sales manager Ro We visited this dealership near Six Corners the first week of December, we came back and we're disappointed to learn that the general sales manager Robert Punzalan was no longer with the dealership. It was just a bummer because buying a vehicle from him was pretty fun last year we bought a pre owned 2015 Toyota Sienna and had no expectation as we were in the market for a Traverse but he personally went outside and showed us the features and benefits right next to a Traverse and we were impressed with the Sienna. We dealt with another manager this time also he was nice and friendly butt he didn't have just the skills that Robert had. Robert really went out of his way went outside with us didn't pressure us Brought us Coffee and told us to take our time making our decision and he was able to give us the price and payment we needed to be at, this time as a repeating customer, I was expecting just a bigger discount, or just the feeling that we were loyal customers, they didn't do anything wrong we ended up buying our daughter a car for her 18th birthday and Christmas so that made us happy. It's just night and day difference we saw a Robert jump from customer to customer helping out his sales associates and running out of control but he was involved in everything this time around we never even got a chance to meet the manager we got one price and $100 discount but still they did a good job we were happy More

WORST EXPERIENCE EVER AT A DEALERSHIP I had a terrible experience at this dealership. they broke my taillight and put a crease in my quarter panel. when i picked up the vehicle is was dust I had a terrible experience at this dealership. they broke my taillight and put a crease in my quarter panel. when i picked up the vehicle is was dusty and very dirty. They didn't wash it because the damage would have showed. My truck had been there for over a month getting an engine and they told me that they were married to it. I called GM my self and they had plenty of engines in stock and they called the dealer on 3 way and told them that the engine would be sent to them. I will never go back to this dealer again, More

Great Visit Great salesman. I had many questions and Jessie was able to answer all of them! He got me the perfect car! If you need a new car go see Jessie!! Great salesman. I had many questions and Jessie was able to answer all of them! He got me the perfect car! If you need a new car go see Jessie!! More

Jessy Great guy. Bought a chevy Express van for work. Have referred him to my other friends and family and they've all been happy with him thank you again Great guy. Bought a chevy Express van for work. Have referred him to my other friends and family and they've all been happy with him thank you again look forward to working with you again More

PATIENCE and a Big Smile Johanna greeted us with a big smile and listened patiently to all our wants and needs. She helped make our decision by listing all our pros and cons. Johanna greeted us with a big smile and listened patiently to all our wants and needs. She helped make our decision by listing all our pros and cons. We never felt rushed and were very satisfied. We talk about our experience to everyone More

Late Night Heroics! My wife and I arrived at night in the rain on a Cubs playoff game night and had a tight timetable in which to purchase a new car. The facilities and My wife and I arrived at night in the rain on a Cubs playoff game night and had a tight timetable in which to purchase a new car. The facilities and sales staff at Mike Anderson Chevrolet were stellar and attentive. Ask for Tony. His patience and diligence through the process was excellent. Thank you for taking great care of us! More

GREAT SALESMANSHIP Salesman I had was great. He was knowledgeable about the vehicle that I had wanted. Showed him a picture of it and he knew which one it was. I took fo Salesman I had was great. He was knowledgeable about the vehicle that I had wanted. Showed him a picture of it and he knew which one it was. I took for a test drive and I bought it. He went though all the steps with the purchasing of the vehicle. I wish the guys in the service area would have checked tire pressure in the tires before the vehicle left their property. More

Sole a lemon of a Car Mike Anderson sole me a lemon Sonic 2016, the tires are no good and I had to visit the center three time in 59 days. This should not happen to elder Mike Anderson sole me a lemon Sonic 2016, the tires are no good and I had to visit the center three time in 59 days. This should not happen to elder Black Women. More

Used Car tropes tl;dr: Despite great reviews on some sites, this place utilizes many of the used cars sale tactics and scams (detailed below) that you should be on th tl;dr: Despite great reviews on some sites, this place utilizes many of the used cars sale tactics and scams (detailed below) that you should be on the lookout for. A quick review of my experience with this dealership: * I scoped out the prices on the website and was interested in one that was exactly in my price range, with good features. * Saw and test drove 2 cars around that price range and decided to move ahead with one of them. * Asked several times about: the price on the website being honored (there was some confusion on this part), a $300 off deal offered through their website (was told it would be included, no worries!), foregoing financing, because I know my credit is bad. * Everything seemed fine, then everything went horribly wrong. For starters, I had to ask several times to see what the costs were before I put any money down. I didn't think this was supposed to be the tough part, but I was still walked over to the cashier to put in a down payment before I ever saw the costs or a contract. When I pointed this out, they walked me back to the other building with a half-hearted apology, something about "wanting to save you some time". At this point, I was sat down with the finance manager and given no fewer than 6 things to sign before I was actually shown a contract or bill. When I finally see the itemized list that I asked for in the first place, something is off. Off as in about $2400 extra. I was very clearly, directly told that this was the extended warranty (it was not, more on that later). With a very long day behind me, I let the pressure get the best of me and went along with that. The next day, however, I was doing some mental math on the contract that I had just signed and realized some numbers weren't adding up. I grabbed my copy and discovered I was correct: the $2400 extra was part of the cash price of the car, with another $2000 extra for the warranty, totaling $4400 extra! I drove back down to the dealership to talk to a manager. I was given conflicting reasons for the mix up, but eventually did leave with a fixed contract, minus the $2400 extra. I later discovered you can easily get a refund on extended warranties and did so, bringing the entire ordeal back into my budget. A quick recap on possible scams/tactics at play: * Bait and switch. One of the explanations for the mix up was an overzealous price adjustment system. That line is probably plenty convincing and probably earns that $2400 on a regular basis. * Pressurized signing environment. I was a first time buyer and apparently very susceptible to this. * Extended warranty. It was actually suggested this might be a requirement for getting financing. Some googling after the fact determined this was probably a lie. * Very nice salesperson. Seriously though, they're looking for their commission. Don't trust them. * I'm 90% certain I didn't get that $300 off promotion that was promised. More