Mike Anderson Chevrolet of Chicago

Great place to buy a new car; easy to deal with I came here last week after a terrible experience at a dealership in the suburbs where I dealt with a patronizing, dismissive, loud, and pushy salespe I came here last week after a terrible experience at a dealership in the suburbs where I dealt with a patronizing, dismissive, loud, and pushy salesperson. My salesperson at Mike Anderson was Ruben Delgado, who was the exact opposite of the salesperson at the other dealership. Ruben was nice, friendly, and not at all pushy. The other dealership wanted to sit in an office and talk numbers right away -- they didn't even offer me a test drive. After being spoken down to after asking a simple question about a feature on the car, I decided to walk and went to Mike Anderson. Immediately after meeting Ruben, I sat down with him for a couple of minutes to talk about what I was looking for (another Cruze, because I'd had a Cruze for three years and liked it a lot, but this time I was looking to go with a model with the technology package) and then we went outside to look at cars and take a test drive. It was only after the test drive that we started talking about price, and Ruben was understanding and willing to help me stick to my budget while still getting me the car and features I wanted. I've bought and leased quite a few cars, and this was the easiest and most positive car-buying experience I've ever had. As a woman, I dread dealing with male salespeople at car dealerships, but Ruben wasn't at all condescending or sexist, which was refreshing. It was a pleasure dealing with Ruben, and I highly recommend him if you're in the market for a new Chevy. More

Waiting for Nothing I went into Mike Anderson on a Monday afternoon to look at a 2008 Nissan Pathfinder LE. After looking at the car, I noticed the cars check engine ligh I went into Mike Anderson on a Monday afternoon to look at a 2008 Nissan Pathfinder LE. After looking at the car, I noticed the cars check engine light was on and that it required a jump to even test drive. My sales person was ready to do a deal with me but I told him the vehicle needed to be serviced before I did anything final. We came up with a mutually agreed on price and now all i needed was the service to be completed. I was told it would be done by Tuesday night, no later than wednesday morning. Tuesday came and went. Wednesday I called early, spoke briefly with my sales person Rolando and was told I will be contacted later that afternoon. Afternoon came and went, I called back, was transferred to his voicemail, after several times of that, I was told the service personal will contact me back in about ten minutes from Diane. 2 hours went by, I called back, asked for the manager and he finally told me the car needed $2500 of work and therefore was out of my approved price range. This was around 7pm now. I wasted 2 days and never got a car! The circumstances are not what bothered me, it was the lack of communication from my sales person, the lack of info from the secretary and the nonchalant attitude about wasting my time from the manager. Luckily, I did get my pathfinder today, for a better price and a better dealer. I'd never go to Mike Anderson again unless he changes his staff. More

I decided to bring my 2011 Camaro to Mike Anderson Chevrolet for service after dealing with another Chevrolet service department in the city. Mark, my service advisor was polite, professional and frie Chevrolet for service after dealing with another Chevrolet service department in the city. Mark, my service advisor was polite, professional and friendly. The work performed was top notch although a bit expensive. Some of the work done on my car involved ordering parts. Unfortunately, the wrong parts were ordered, not really Mark's fault but it ended up in another visit to the dealership. When the work was finished, the car was washed and waiting for me. I would be happy to recommend Mike Anderson Chevrolet to friends and family. They seem to be fair and honest just a little on the pricey side. I will bring my car back to them for service from now on. More

I stopped by the dealership Saturday May 11th early morning. The Salesman Fawaz helped me and was suppose to be helping me get a Camaro. I ABSOLUTELY love Camaro! He runs the credit and my score is morning. The Salesman Fawaz helped me and was suppose to be helping me get a Camaro. I ABSOLUTELY love Camaro! He runs the credit and my score is a 644 but he tells me that General Motors approved me for an amount but him and finance manager are trying to get more money and he will call me back Saturday afternoon. Not only did I not here back from him but I've called him every day this week and he continues to give me the run around. This dealership is not professional and I wouldn't recommend them to anyone. He has made my shopping for a Camaro HORRIBLE because now that he's run a hard credit inquiry on my report, I don't want to really go anywhere else right now because its too soon and could damage my credit further. Mike Anderson Chevrolet in Chicago has given me a very bitter taste and bad experience! More

Beware of Mike Anderson Chevrolet in Chicago on Irving Park Road. My husband went to Mike Anderson Chevy to purchase a vehicle. After spending about five hours there, he was told that everything was oka Park Road. My husband went to Mike Anderson Chevy to purchase a vehicle. After spending about five hours there, he was told that everything was okay and he could take the vehicle home. I met him there during the last part of his visit. I was initially told that I was not needed on the financing and that he was approved. They were only waiting for the car to be delivered. They even asked him to take everything out of his other car and gave us bags to put our things in. Once the car was delivered, they realized it was a five speed and they knew we wanted an automatic. They told us the price would increase and I needed to be on the financing. We left in disgust since it was apparent that the sales person ordered the car to be delivered and did not notice that particular car was a five speed. After, I called the Chevrolet Corporation to make a complaint. It was never really resolved but the manager at Mike Anderson knew we made a complaint. Since that complaint was made, Mike Anderson Chevy has run our credit at least 15 times, which resulted in our credit scores lowering significantly. I know this because we keep getting letters mailed to us for all the different banks Mike Anderson made inquiries to. We also went to another car dealership and that finance manager pointed it out to us how many inquiries were made by Mike Anderson Chevy. The amount of times our credit reports have been run appears to be an act of retaliation from Mike Anderson Chevy. More

I went to the dealer on Saturday and was looking for cars outside and Wally came to me outside and he got my business For coming outside in the cold with me great guy should be manager in the future outside and Wally came to me outside and he got my business For coming outside in the cold with me great guy should be manager in the future More

i went in for an oil change on the car that i had and came out with a new truck...ruben delgado was the one that helped me...he was very helpedful. answered all my questions and informed me on everything came out with a new truck...ruben delgado was the one that helped me...he was very helpedful. answered all my questions and informed me on everything i needed to know... he was very nice and friendly...if i know of anyone trying to get a car i will make sure they go to him. great employee More

Jesse Fakhoury is a great salesman, I've bought two cars from him and definitely would recommend him to my friends, coworkers and family. Im very pleased with the service he provided. from him and definitely would recommend him to my friends, coworkers and family. Im very pleased with the service he provided. More

Awesome customer service, great atmosphere. Best person to do buisness and give 100% in all he does. Recommend Jesse Fakhoury 100%. He is your man. to do buisness and give 100% in all he does. Recommend Jesse Fakhoury 100%. He is your man. More