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Mike Anderson Chevrolet of Chicago

Chicago, IL

2.7
192 Reviews

5333 W Irving Park Rd

Chicago, IL

60641

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Showing 192 reviews

July 24, 2024

Marco Martinez was an excellent sales person, both personable and polite. His sales presence was helpful and he did not play any of the High Pressure games I've seen on other dealerships. He was willi More

by jdkulla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Raaczk in finance
Jul 24, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for sharing your detailed experience with us. I'm thrilled to hear that Marco and Raazak provided you with excellent service without any high-pressure sales tactics. I look forward to assisting you in the future. Drive safely! Sincerely, Andrew Ramus, General Manager

July 03, 2024

I would like to thank Janelle Norton for listening to what I needed when I came by to test drive a car. I had a Chevy Trax trim and color in mind when I decided to come by last minute (near closing), and More

by Doj
Recommend Dealer
Yes
Employees Worked With
Janelle Norton
Jul 05, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for your positive review! We are thrilled to hear about your great experience with Janelle at Mike Anderson Chevrolet of Chicago. It's wonderful to know that she was able to find a Chevy Trax that exceeded your expectations and that you are loving your new car. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Andrew Ramus, General Manager

June 10, 2024

If I could give this dealership less of a rating than I would! First, I would like to say this dealership only concern is about money and pushing a sale through. The service department is highly unders More

by ciera jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Chirempa
Jun 14, 2024 -

Mike Anderson Chevrolet of Chicago responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 30, 2024

Despite a previous terrible experience with the Mike Anderson Sales department, decided to try and use Anderson for service. I had purchased a comprehensive maintenance plan. There were problems with th More

by Kuffpah
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Segarra
May 31, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for sharing your experience with us. Rest assured that we take your feedback seriously and will address the issues raised with our team to prevent similar situations in the future. We value your business and would like the opportunity to make things right. Please reach out to us directly so we can work towards a resolution and ensure your satisfaction. Thank you for bringing this to our attention. Sincerely, Frank Segarra, Fixed Operations Manager

Jun 01, 2024 -

Kuffpah responded

Even more reason to avoid MIke Anderson Chevrolet like the plague. Could you spare everyone your disingenuous claims that you give a flying fig about making anything right? I have tried to contact you several times this past week, left three messages, and no reply. If you are serious about wanting to make anything right, it is your turn to contact me. You are ridiculous.

May 23, 2024

I bought a Chevy equinox from them a few years ago. I was in an accident and my car was totaled out. Mike Anderson Chevy never refunded me back my gap insurance refunded. So if you do get a vehicle wit More

by Latanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Flores
May 24, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for sharing your experience with us. I understand the frustration you've faced regarding your gap insurance refund. I would like to address this matter promptly. Please reach out to me at Mike Anderson Chevrolet of Chicago so we can work together to find a resolution that satisfies you. I value your feedback and want to ensure your concerns are addressed effectively. Sincerely, Andrew Ramus, General Manager

May 23, 2024

Good ,honest people to deal with . Unmatched experience, easy transaction ,great value for trade in . More

by Marcelpodar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar L, Rolando DeLuna
May 24, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for sharing your positive experience with us at Mike Anderson Chevrolet of Chicago. We are thrilled to hear that you found our team to be good and honest to deal with. Providing unmatched experience, easy transactions, and great trade-in value is what we strive for with every customer. We appreciate your kind words and hope to see you again in the future. Sincerely, Andrew Ramus, General Manager

May 07, 2024

Stay Away! ! Though some time has passed, I had an experience with Mike Anderson dealership that I feel compelled to share. While I understand that every cust More

by AK
Recommend Dealer
No
Employees Worked With
Thielmann, Nick
May 09, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thank you for sharing your feedback with us. We strive to provide excellent service to all our customers, and it is disappointing to hear about your experience. We truly value your feedback and would like the opportunity to address your concerns personally. Please feel free to reach out to us directly so we can discuss your experience further and work towards a resolution. Thank you. Sincerely, Andrew Ramus, General Manager

April 23, 2024

I worked with Janelle Norton to obtain a Chevy Bolt EUV. She was very helpful making sure I understood everything involved with the vehicle and placing the order. As the order kept getting delayed, she co More

by SytYoshi
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Norton
Apr 25, 2024 -

Mike Anderson Chevrolet of Chicago responded

Thanks for your outstanding review! I'm very happy to hear that Janelle was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Frank Segarra, Fixed Operations Manager

April 11, 2024

Don't waste your time or money, wished I saw previous reviews before I shopped here More

by homelessbillionairelife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wally Fakhoury, Tony Manjarres, Ruben Delgado, Johanna Vazquez, Jessie Fakhoury, Diego Flores, Robert Hamilton, Giovanni Arroyo, Nassar Fakhoury, Edgar Peralta
Apr 12, 2024 -

Mike Anderson Chevrolet of Chicago responded

I appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you! Sincerely, Andrew Ramus, General Manager

August 23, 2023

Gen 2 Chevy Volts (mine is 2017) have a very common issue where the vehicle won't recognize that it has been shifted to P (shift to park warning). Because of this, GM has added the fix to the Voltec warranty More

by TheKozmonaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Segarra
Aug 28, 2023 -

Mike Anderson Chevrolet of Chicago responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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