Mike Albert Re-sale - Evendale

Couldn’t have been easier Easiest, fastest, most competent experience I’ve ever had purchasing a vehicle. No secrets, surprises, etc. Mike was eager to make sure we were satisf Easiest, fastest, most competent experience I’ve ever had purchasing a vehicle. No secrets, surprises, etc. Mike was eager to make sure we were satisfied with the process and the vehicle. More

Matt was GREAT !!! Was looking 2 weeks for a SUV found my DREAM CAR at Mike Albert !!!!!!!! Drives wonderful Love, Love , Love my SUV !!!!!!!!! CLASSY !!!!!! Thank You Was looking 2 weeks for a SUV found my DREAM CAR at Mike Albert !!!!!!!! Drives wonderful Love, Love , Love my SUV !!!!!!!!! CLASSY !!!!!! Thank You MATT !!!!!!!!! More

Professional and courteous No hassle, quick, and fair. I was glad to have made my purchase there. I would recommend this location to others and plan on returning. No hassle, quick, and fair. I was glad to have made my purchase there. I would recommend this location to others and plan on returning. More

Purchase of a vehicle I was dealing with salesmen told him I wanted vehicle he told me to brig blank check sold vehicle 30 minutes prior to my arrival knowing I was coming I was dealing with salesmen told him I wanted vehicle he told me to brig blank check sold vehicle 30 minutes prior to my arrival knowing I was coming from Dayton ohio to pick it up More

Just the right SUV Looking for another Explorer & even though they rarely have them in their fleet, this 1 was easy to find. Quick process, good support from Frank & Bi Looking for another Explorer & even though they rarely have them in their fleet, this 1 was easy to find. Quick process, good support from Frank & Biff. More

salesman, Mr. Turner, was no-pressure & awesome! Our 3rd vehicle purchased from your company. Very satisfied experience! Your salesman was very knowledgeable & worked with our buying budget to find t Our 3rd vehicle purchased from your company. Very satisfied experience! Your salesman was very knowledgeable & worked with our buying budget to find the right SUV for us. More

Great customer service The entire staff made me feel like I was their most important customer. From the sales team working hard to get me financing, they got my car ready wi The entire staff made me feel like I was their most important customer. From the sales team working hard to get me financing, they got my car ready with a sense of urgency, they were fair negotiators, and they followed up on every commitment. Top notch group of people in every department. More

Matt adelsperger Matt is THE best! He was so helpful throughout my sales process and is always available to answer questions even AFTER the sale he's made. No pressure Matt is THE best! He was so helpful throughout my sales process and is always available to answer questions even AFTER the sale he's made. No pressure and genuine guy- highly recommend getting your next car with Matt! More

Looking for an inexpensive reliable car for my daughter Was able to find a reliable but reasonable priced car that met my needs and budget. I was pleased with finding the car that was right for me! Was able to find a reliable but reasonable priced car that met my needs and budget. I was pleased with finding the car that was right for me! More

Hoorendous! Liars!! Stay away! This place is the absolute worst ever! My husband and I purchased our Corolla in January. Really nice car! We were very happy with it. Not so happy wi This place is the absolute worst ever! My husband and I purchased our Corolla in January. Really nice car! We were very happy with it. Not so happy with the sales guy talking politics for over an hour and much of what he had to say was very offensive. That should have been our warning sign to run for dear life! We were told our first payment was due in 30 days on the 20th of each month and that we would receive our title in 30-45 days. All was fine but as we got closer to the due date of our first payment there was no correspondence from a finance company or a title. We called Darell and were told there was a problem with one of the papers so we had to come in and redo everything. They told us the payments would be less, same due date and we would get the title. First payment is now due in March. March 20 came and went and again no title and nothing from a finance company. I called Darell to tell him about my plates which were expiring and he was supposed to look into it and get right back to me. Five days later I called him and the first thing he says is he has been trying to get in touch with me, which is a lie because I have no voicemails from him or missed calls. He puts me through to John in finance who informed us that the bank does "welcome calls" and just like Darell couldn't get me neither could the bank so they said the loan has to be completely resubmitted and approved again. So now this time it's me not being able to be reached. Last time it was a paper that wasn't signed. I wonder if they even have a title to give us. Something is not right with this deal! I have no missed calls or voicemails from a bank at all and as many cars as I've bought, never once have I heard of a call in place of a bank sending paperwork. It's also interesting that my husband never received one of these welcome calls either since his number is listed as an alternative. Come on Darell and John!! That's about the worst lie ever! More