Mike Albert Re-sale - Evendale
Cincinnati, OH
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Showing 35 reviews
Luke Frost and the team at Mike Albert Sales are top notch, I travel for work and was looking for a new commuter car, but I was very specific in what I was looking for, I just happen to be passing thru notch, I travel for work and was looking for a new commuter car, but I was very specific in what I was looking for, I just happen to be passing thru Cincinnati and they had one I was interested in. I had previously spoken with Luke before ever arriving at the dealership, and he was fantastic to answer any questions I might have had. When I arrived it was a cold snowy day, and Luke had the car cleaned off and warmed up, I did a pretty through inspection of the engine bay fluids, and a walk around to find the car was in fantastic condition. We then went on a decent test drive, and I was sold on the vehicle. I had a pre approval for credit from Capital One, but they worked hard to get me a lower rate from. another lender. The finance office was quick, as the deal was thrown together, with a no haggle price, it was already below book, but the lifetime powertrain warranty made it an extreme value. I was a bit disappointed that the finance manager pushed a bumper to bumper warranty pretty hard when from the get go, I told him I wasnt interested, as he attempted to make me "feel bad" that I wasnt purchasing it. I didnt let this bother me, as ive been in car sales and know how they can make or break a deal. They got the car cleaned up, handed the keys off, and Luke even assisted me with holding the car for a few days while I got an auto transporter to pickup the car. I suggest anyone looking for a legitimate review of an honest, clean, car dealer to look no further than Mike Albert and Luke Frost. More
Had a great experience at Mike Albert. Spoke online with Tony about a Kia Forte before coming to give it a test drive. Car was in a much better condition than most of the used cars I’ve lo Spoke online with Tony about a Kia Forte before coming to give it a test drive. Car was in a much better condition than most of the used cars I’ve looked at in Cincinnati, and Luke Frost was very friendly and informative. Price was great also! Will be recommending Mike Albert in the future. More
Dennis Cook was my sales rep. Great guy. He did all that he communicated he would do. I live in Tenn and Mike Albert Sales is a 5 1/2 drive but it was worth it. The car is as Great guy. He did all that he communicated he would do. I live in Tenn and Mike Albert Sales is a 5 1/2 drive but it was worth it. The car is as advertised, low mileage, very competitive price and clean. Very happy with the decision to go to Mike Albert Sales. More
Justin was great! Ron the manager was terrific as well. Highly recommend if you’re looking for a good used vehicle at a good price. Ron the manager was terrific as well. Highly recommend if you’re looking for a good used vehicle at a good price. More
Grant Turner is an experienced sales consultant. He welcomed us as we came through the door and helped us every step of the way. When we asked him specifics about the vehicle, he researched until he f welcomed us as we came through the door and helped us every step of the way. When we asked him specifics about the vehicle, he researched until he found them. I was pleasantly surprised how well this company and their associates treat their sales customers, which is actually their secondary business to their commercial lease operations. Grant Turner is an exceptionally professional and polite gentleman who I intend to consult in the future. More
I usually have a lot of anxiety when dealing with situations such as buying a car. Justin was very laid back. I didn't feel pressured at all. He and his manager did everything they could to get me a situations such as buying a car. Justin was very laid back. I didn't feel pressured at all. He and his manager did everything they could to get me a great deal. I would definitely recommend them. More
Andrew Craft was a excellent sales consultant straight forward very honest not pushy at all found something I was very satisfied with drove away the same day thank for your help and I will also like to th forward very honest not pushy at all found something I was very satisfied with drove away the same day thank for your help and I will also like to thank Scott Schmidt as well. More
Best experience at a dealership that I've had hands down. Best experience i've had at a dealership hands down! I was greeted at the door and from the start I was made sure all of my questions and concerns wer Best experience i've had at a dealership hands down! I was greeted at the door and from the start I was made sure all of my questions and concerns were taken care of. Very inviting and positive atmosphere, along with a surprisingly good playlist of music to listen to while inside. The staff seem to enjoy each others company and prided themselves on being different from a lot of other scummy dealerships. While waiting i was offered drinks and was made sure I was comfortable. Never felt rushed or pushed and everyone had a positive disposition. No BS, just nice people helping you find what your looking for. 10/10 would recommend. More