Midwest Kia

Midwest Kia - The Best I recently had warranty work performed on my 2013 Kia Optima SXL. The work was to be done on Friday September 18 but I called on Wednesday afternoon I recently had warranty work performed on my 2013 Kia Optima SXL. The work was to be done on Friday September 18 but I called on Wednesday afternoon and asked if the service could be accomplished on the next day, Thursday. I am no one special but the service writer checked his schedule and said he was pretty well booked up but they would make room and to have the car in by 2:00 P.M. , Thursday afternoon. After doing three procedures on my car they gave my key back to me in slightly over two hours. During that time (2+ hours) I was treated like royalty. Updates on the progress of the work was provided approximately every 30 - 45 minutes so there was no guessing on how the work was progressing. I couldn't have been more pleased with the service, the attention given to me and the friendliness of the entire staff from the Service Writer through the sales manager who took time out of his busy day to brief me on new cars and new options to even trying to sell me a new car. Midwest Kia far exceeds any other dealership I have ever dealt with and I have dealt with a lot of them. No pressure no hassle service is what you can expect at Midwest Kia. More

Super friendly!!! This was my first time buying a car ever, which they knew and everyone from my sales women Silvia to the financing team they were amazing! Fought for This was my first time buying a car ever, which they knew and everyone from my sales women Silvia to the financing team they were amazing! Fought for what I wanted and made sure I left happy with my brand new Rio!!! They made me feel comfortable and never pressured, and gave me even more great advice along the way! If you're getting new car go there! More

Satisfied Morgan did a great job, she got us in and out the door. Was very reliable and flexible. Did a great job understanding what i was looking for and did n Morgan did a great job, she got us in and out the door. Was very reliable and flexible. Did a great job understanding what i was looking for and did not stop till i was happy.Would definitely recommend her to any one. More

Great Salesman Cory was super in salesmanship went over the cars that I looked at pointed out features both in safety and convenience also was patient when it came t Cory was super in salesmanship went over the cars that I looked at pointed out features both in safety and convenience also was patient when it came to selling the car i did finally buy. Brandon was also great in assisting in the buying process. 2 super dudes. More

"Big but Nice" Big Al was supper nice and friendly through our buying process. He trying so hard to get the price we desired and always patient with our decision. I Big Al was supper nice and friendly through our buying process. He trying so hard to get the price we desired and always patient with our decision. I would definitely recommend Big Al to anyone that shop at Midwest. More

Buyer beware! The first thing I noticed was that the price for the used car I wanted to purchase was well above book value. After looking at it, I can assure you t The first thing I noticed was that the price for the used car I wanted to purchase was well above book value. After looking at it, I can assure you there was no reason for it to be, but I thought we could possibly come to a deal. The salesman only wanted to talk about monthly payments, while I wanted to talk about the actual price of the vehicle. I made my offer and he took it back to his manager. He came back with monthly payments, making it sound as though my offer had been accepted. I later found out that he did not negotiate the price at all, but only disguised the full price as monthly payments in hopes that I wouldn't notice. To make matters worse, he attempted to use high pressure sales techniques, hoping I would sign without understanding what the deal was. The lone bright side to my experience with them, was dealing with the internet portion of it, though they do not directly work for Midwest Kia. After I returned home, I received a call from them asking about my experience. They apologized after hearing what I went through and assured me that was not how they do business. I was told that they would relay my concerns to management. I was never contacted by management for Midwest Kia, thus I will assume this is normal business practice for them. More

Great Salesman Frank was excellent and was the reason we bought our optima hybrid. If it wasn't for him we probably would've went else where, but he sold us on him. Frank was excellent and was the reason we bought our optima hybrid. If it wasn't for him we probably would've went else where, but he sold us on him. More

Very good experience Marcus did and awesome job showing me various models and walked me through the options. He was very helpful and I would recommend everyone shop at Mi Marcus did and awesome job showing me various models and walked me through the options. He was very helpful and I would recommend everyone shop at Midwest! More

Excelent Person Very Respectful. Explains everything till you get it. Very Honest. Patient. Very Friendly. Tries really hard go get you the deal. Makes you laugh we h Very Respectful. Explains everything till you get it. Very Honest. Patient. Very Friendly. Tries really hard go get you the deal. Makes you laugh we had a good time. More

Buying was great follow up not so much! Trevor Seachris was absolutely wonderful to work with no high pressure sales man. Which I love! He did everything just the way I wanted. The only prob Trevor Seachris was absolutely wonderful to work with no high pressure sales man. Which I love! He did everything just the way I wanted. The only problem I have had is getting the follow up done. I asked to get a second key and have still had no response. So I have taken matters into my own hands and am having one made. For the most part my experience with them has been wonderful like I said only problem is with follow up on anything. More